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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellence and reliability. The delivery service is frequently highlighted for its impressive speed and efficiency, with orders arriving quickly and well-packaged. Many people also appreciate the smooth ordering process and the overall positive experience with their purchases. However, some people were dissatisfied with aspects of customer service, citing slow responses or unhelpful interactions. A few other people also felt that communication regarding delivery issues could be improved.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality and design of the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery... See more

Quality

Clients share positive opinions on quality, frequently highlighting well-designed products, excellent... See more

Order

Users describe positive interactions with order. Customers appreciate the fast order processing and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer support as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regardless of anti-vaxx crowd and 5G conspiracies - entire electronics online community is doing 5G wi-fi tutorials. It took Soldered execs only a month or two to re-group and put entire shop on sale.... See more

Company replied

Rated 5 out of 5 stars

Had a small hickup with a defective board, but Soldered resolved it quickly by replacing it. Always friendly, quick to find a solution, even gave me support to try to get it running before having to... See more

Company replied

Rated 5 out of 5 stars

Everything worked as expected and the prices were great. All my orders were more less immidiately given to the delivery service, so none of the waiting time was actually caused by the store, which I r... See more

Company replied

Rated 5 out of 5 stars

Fast delivery to Spain, just 4 days! I’m really happy to give an old e-ink display a second life with the new Inkplate 10. The module’s quality is excellent, super handy for prototyping, we... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store
  2. Electronic Engineer
  3. Electronic Parts Supplier
  4. Electronics Company

Written by the company

Soldered Electronics designs and manufactures open-source electronic products for makers, engineers, and educators. Based in Croatia and certified within the European Union, we ship to 80+ countries and carry 240+ products including development boards, sensors, actuators, display modules, and connectivity components for use in robotics, IoT, mechatronics, and embedded development. Every product is designed in-house and built on open-source hardware and software platforms. We back each one with full documentation: tutorials, schematics, code examples, and project guides. Technical and customer support is available regardless of where you purchased. Our flagship product line is Inkplate, a series of e-paper development boards built on repurposed e-ink displays. Inkplate boards are popular for low-power, always-on applications like dashboards, shelf labels, weather stations, and wearables. We also supply components used in education, professional prototyping, and small-scale production. If you are building something, there is a good chance we already make a part of it. Thousands of makers and engineers across Europe and beyond trust Soldered as their go-to source for quality European electronics. Browse our full catalog at soldered.com and find the right component for your next build.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A faulty wifi:bit was delivered

I recently had the pleasure of experiencing exceptional customer service from this company. While the initial delivery of the wifi:bit had a minor issue, the way the situation was handled exceeded all expectations. A replacement was swiftly arranged without any hassle or inconvenience on my part.

I must say, their support team truly stands out with their incredible responsiveness and dedication to resolving customer concerns. I had anticipated the usual runaround when dealing with tech-related problems, but this team proved me wrong. They went above and beyond to ensure that my needs were met promptly and efficiently.

In addition to the outstanding customer service, I was thoroughly impressed with the resources provided to aid customers in making the most out of their products. As a programmer with a background in other languages, I was slightly apprehensive about delving into JavaScript and Python. However, the sample JavaScript script provided was excellent, and the assistance offered for extending the functionality of the wifi:bit was invaluable. The clarity and effectiveness of their guidance made the learning process enjoyable and productive.

All in all, I can confidently say that this company has earned my highest recommendation. I wish I could rate them more than 5 stars because their service and support deserve it. On a scale of 1 to 5, they've managed to reach an 8 in my book, which translates to an astounding 160% satisfaction rate. If you're looking for top-notch products coupled with unparalleled customer care, look no further. This is the kind of experience that keeps customers coming back and singing praises.

August 1, 2023
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Reply from Soldered Electronics

Dear Andrew,

Thank you so much for taking the time to share your positive experience with our company. We are truly humbled by your kind words and are thrilled to hear that our support team and resources met your expectations. Your feedback serves as a testament to our team's dedication and hard work.

Your recommendation means the world to us, and we will continue to strive for excellence and aim to exceed expectations every time.

Thank you for being a valued customer. We look forward to serving you again in the future.

Best,
Soldered Electronics team

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Rated 5 out of 5 stars

Clear and easy to shop

Clear and easy to shop, very fast delivery, great prices...

July 23, 2023
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Reply from Soldered Electronics

Dear Goran,

thank you for your glowing review! We are thrilled to hear that you had a great experience shopping with us, found our platform easy to use, and appreciated our fast delivery and competitive prices.

Cheers,
Soldered Electronics team

Rated 5 out of 5 stars

Excellent product, great customer service experience

The idea of Led Dice is excellent to motivate teens (and smaller kids) to solder. Despite our challenges our experience was great with Soldered, we received full support and we have a great dice to show off :)
We appreciate the support, especially considering that we had a small value order.

July 10, 2023
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Reply from Soldered Electronics

Hi there,

Thanks a bunch for the awesome review! We're over the moon to hear you had a good time with our Led Dice project. Remember, no order is too small - we're here for you every step of the way. Hope your dice keeps shining bright!

Happy soldering and see you next time!

Best,
David and the team

Rated 5 out of 5 stars

Fantastic.

Fantastic.
Quick delivery and of course a flawless solution.

Thanks a lot.

July 10, 2023
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Reply from Soldered Electronics

Hey Jaak,

thanks for your kind words, we aim to please our customers every single day. Have fun building the project!

Cheers
the Soldered team

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Rated 5 out of 5 stars

Great

It came one day after the order was made. Everything was protected great.

July 2, 2023
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Reply from Soldered Electronics

Hi Maja,

We're delighted to hear that your order arrived quickly and was well-protected. It's our mission to provide you with a seamless shopping experience and it sounds like we hit the mark. Thank you for your positive feedback!

Best,
The Customer Service Team

Rated 5 out of 5 stars

My order was a very small one

My order was a very small one. So for this moment I do not have enough experience with Soldered Electronics. Perhaps in the future... I can only say that all was excellent.

June 29, 2023
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Reply from Soldered Electronics

Hi Žarko,

thank you for your honest review. We give each order plenty of attention, both small ones and big ones. Glad to hear you are satisfied.

Cheers
the Team

Rated 5 out of 5 stars

Great service

It was all perfectly packed with fast delivery and working components.

July 4, 2023
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Reply from Soldered Electronics

Hi Dominik,

thank you for your review, happy to hear everything was to your preference!

Take care,
Soldered team

Rated 5 out of 5 stars

Very happy with my order

Got exactly what i ordered and my order came quickly. Will order again.

June 25, 2023
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Reply from Soldered Electronics

Hello,

thank you for your review, glad we were of assistance for your project!

Thanks again,
Soldered Electronics

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Rated 1 out of 5 stars

The Captive Button 1 is defective

I bought one Inkplate 6. The captive button 1 is defective. It is detected as being touched/pushed all the time by the ESP32, if there was a finger in front of it all the time.

Also, the screen is a bit scratched on the lower bottom :(.

July 4, 2023
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Reply from Soldered Electronics

Hi Tony,

sorry to hear that you did not had the best experience. We wish that you have contacted us prior to leaving a review, we are always happy to help our customers resolve all their problems. We would never leave you with non-fully-working device.

If you change your mind, feel free to contact us at hello@soldered.com

Thank you
David & the Soldered Electronics team

Rated 5 out of 5 stars

Amazing service

Along with my order, they gave me a free pcb ruler with different measurements that can come handy anytime. Loved that gesture.
Will definitely order again!

June 27, 2023
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Reply from Soldered Electronics

Hello there,

thank you for your review, we love to hear that you like our ruler, it's a special gift for larger orders :)

Take care
the Team

Rated 5 out of 5 stars

You so fast end safe

You so fast end safe. Thank tou

June 25, 2023
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Reply from Soldered Electronics

Hi Nikola,

thank you for your review, we are very glad to hear that we have satisfied your expectations.

Regards,
the Team

Rated 5 out of 5 stars

Great service!

First time ordering here. Overall great experience from ordering untill delivery. Made a mistake in my address, but this was quickly resolved after I mailed them. Would definitely order here again.

June 4, 2023
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Reply from Soldered Electronics

Thanks a lot, very glad to hear that we were able to provide a stellar service for you.

You are always welcome back :)

Take care
Soldered team

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Rated 5 out of 5 stars

perfect

perfect, without any issues

May 30, 2023
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Reply from Soldered Electronics

Hey,

thanks for your review, glad to hear everything went smooth.

Cheers!
The Team

Rated 5 out of 5 stars

Order process and delivery went smooth

Order process and delivery went smooth, great packaging!

May 30, 2023
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Reply from Soldered Electronics

Hi Frank,

love to hear about your great experience, and thank you for taking time to leave a review for us.

Have fun with our products,
Soldered Electronics team

Rated 5 out of 5 stars

Quality products

Quality products, fast delivery from croatia to austria - great!!

June 5, 2023
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Reply from Soldered Electronics

Hey Michael,

enjoy our products, and have fun! Thanks for your review.

Cheers,
Soldered Electronics

Rated 5 out of 5 stars

Excellent

Excellent! :)

June 4, 2023
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Reply from Soldered Electronics

Hey Miro,

thank you for your review, happy to hear that you were having a great experience.

Cheers
Soldered Electronics team

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Rated 5 out of 5 stars

Great service and quick processing

For context, I have mainly bought Dasduino ESP8266s and ESP32s so far, and I am very happy with them.
Soldered processes orders quickly, the prices are good, the MCUs and service have been flawless so far - 5/5.

However, I would recommend sending the MCUs in metallised ESD safe bags. Since I have already ordered a few and encountered no problems, this is obviously not an issue - but it would reassure me as a buyer.

May 30, 2023
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Reply from Soldered Electronics

Hey Marin,

thanks for your review! It's music to our ears that you are having flawless experience :)

As for the metallised boards, yep, we are in process of rethinking the packaging and it will reflect in your packages very soon!

Cheers
the Team

Rated 3 out of 5 stars

Good product, but documentation is bad.

Product is good (Inkplate 6) but documentation is out of date. I received a completely different product than documented by mechanical drawings and 3D models, so integration is a lot more complicated than I expected since I need to reverse-engineer it to make it fit in my intended casing.

May 28, 2023
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Reply from Soldered Electronics

Hello Ola,

thank you for your review and we are glad to hear that you were having mostly good experience with our product. I have just looked into this, it's true that the most recent version of the enclosure is not yet placed on the GitHub. Sorry about that, we'll take care of it very shortly.

In a meanwhile, please contact us to our email hello@soldered.com, and we will provide you the files via the email. For any kind of support, feel free to contact us anytime!

Thank you
Soldered Electronics

Rated 3 out of 5 stars

The 2x16 lcd and micro sd card breakout…

The 2x16 lcd and micro sd card breakout board work, but the sketch that you offer for that board ain't compatible with the dasduino, it would be good if you test your own product compatibility and offer a better solution.

May 26, 2023
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Reply from Soldered Electronics

Hello,

and thank you for your feedback. We agree that it should be compatible without any issues, but issues do happen, even when we do our best, as we always do :)

Please note that our technical support is always available for you completely for free. Please, write to us and let us solve your problem together.

Regards,
David and the Team

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