Impossible to pay them
December 19, 2024
Unprompted review
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Company details
Written by the company
Die Solemates haben das Ziel den Klettersport nachhaltiger zu gestalten. Deshalb wollen wir es KletterInnen so einfach wie möglich machen um ihre Kletterschuhe schnell und professionell besohlen zu lassen.
Contact info
Laudongasse 71/10, 1080, Wien, Austria
- office@solemates.at
- solemates.at
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Hi I always go here for my boys shoes…
Hi I always go here for my boys shoes pity I can never remember girls name that's always there she is so helpful and brilliant in and out 10 minutes....I hope she gets paid well as she runs the shop like it's her own and her patient with people is great
January 12, 2024
Unprompted review
Exceptional Customer Support
I had a rather unusual first experience with Solemates as my package was stolen out of my post box. When I contacted them about this they were extremely apologetic and very helpful in assisting me in sorting out the situation. They helped guide me through the process of getting a police report done and filing a report with the post office and in the end, I got the price of the shoes refunded from the postal service.
I can not comment on the quality of their resoles however from our conversations I could tell that they truly care about their customers and I will definitely be using their services again.
November 1, 2022
Unprompted review
Solemates <3
Nice idea, comfortable service, super fast, uncomplicated and good quality.
September 2, 2022
Unprompted review
Awesome
Awesome ! My shoes were repaired and delivered at home within 2 weeks. The new sole is much more resistant than the initial I had from La Sportiva
May 10, 2022
Unprompted review
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