Solendro Reviews 4,123

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Hi. I just recently opened up my delivery, (it was ordered late last year but due to this virus and lack of being able to travel around the UK, its only now ive managed to open the delivery.) And i... See more

Rated 1 out of 5 stars

Goods were ordered on February 11, 2021. Not delivered to date. I am now waiting for my order for almost 1 month. on March 4th the goods were sent again. What do I get from a 10 Euro voucher if the go... See more

Rated 1 out of 5 stars

Was a first time customer for this store buying over £60 worth of underwear for my husband. The goods came fairly promptly, but the boxes they came in were very bashed , and none of the underwea... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised to find I could buy designer underwear from here cheaper than UK websites. The range of products is huge and I would happily buy from here again. Customer service is outst... See more

Company details

  1. Underwear Store

About Solendro

Information provided by various external sources

Solendro est le spécialiste de la distribution en ligne de sous-vêtements masculins.

Plus de 1000 modèles de sous-vêtements homme.

Solendro propose les boxers, caleçons, slips et chaussettes de toutes les plus grandes marques de l'underwear masculin, dont :

Contact info

2.3

Poor

TrustScore 2.5 out of 5

4K reviews

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Rated 1 out of 5 stars

No tracking

I have not recorded a tracking number for my order

July 6, 2016
Unprompted review
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Reply from Solendro

Hello Mister Basrawi,

We can send you your tracking number if you wish. We're sorry you didn't appreciate...

Have a good day,

Best regards

Solendro.co.uk

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Rated 1 out of 5 stars

Goods received in unacceptable condition

Dear Sir / Madam

Hello and very good morning to you

Kindly note I ordered two pairs of underwear by TOMMY HILIFIGER from SPLENDOR online shop Very sadly when goods arrived at my address I had shock of my life because the package was torn on one side When I opened the package the two original boxes of TOMMY HILIFIGER for two pairs of underwear were totally crushed There were no cardboard backing for both the pairs of underwear I'm totally disappointed in which I received my order I'm in no position to send the two pairs of TOMMY HILIFIGER underwear as the original boxes are totally unusable Kindly note I regularly buy my underwear requirements from many well known brands online but I've never experienced such horrible service I wonder if I'll ever be satisfied to shop online with SOLENDRO in the furniture in wake of what experienced for the first time I'm extremely disappointed with the service extended to me It's my very polite and highly humble request to the management of SOLENDRO to address this problem in my favour I'm not going to return the garments as my wife and I've decided to give the brand new pairs of underwear to the charity shop Very sadly I've lost my money

Have a very pleasant day

Thanking you immensely

Bye

Yours sincerely

MR RAJESH PUNATER

Best regards with immense respect

May 17, 2016
Unprompted review
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Reply from Solendro

Good afternoon Sir,

We just saw your comment on Trustpilot and we are really sorry to hear that.

We would like to present you all our apologies for the bad condition of your package.

We would like to send you back again your order hoping this time everything works out fine.

Best regards,

Marie from Solendro

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Rated 5 out of 5 stars

trés bien

She is impressed that I order my boxers from Paris! ....
Good service too.

April 24, 2016
Unprompted review
Rated 2 out of 5 stars

No stock

no stock for the article I wanted, I only can buy one of them but I wanted 4

April 21, 2016
Unprompted review
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Reply from Solendro

Good afternoon sir,

We do everything we can to have the largest stock possible.

We apologize if you can't find what you wish in our website.

Best regards,

Marie, from Solendro

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Rated 4 out of 5 stars

New customer

Fast efficient transaction great to deal with but cannot contact anyone by phone as number does not work apart from that perfect

April 21, 2016
Unprompted review
Rated 4 out of 5 stars

Good products

Just wanted to say that received products were in a very good condition and overall I was happy with the way the delivery was handled.

April 20, 2016
Unprompted review
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Reply from Solendro

Hello Elena,

We are really sorry it has taken so long for you to receive your package but from France it takes more than 72hours for make a delivery to the UK.

Maybe Marie should have been more helpful but as the post office in charge of the package is the one from England now we have less information and acces to the ubication.

We hope that you receive your package as soon as possible and that we have not cause you a lot of trouble.

Best regards,

Pierre de Solendro

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Rated 5 out of 5 stars

Brilliant!!

Great website and fast delivery. Product really good quality at a really good price. I will order again and recommend to others xx

December 18, 2015
Unprompted review

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