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2.3
14 reviews
No recent history of asking for reviews
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The purchase took 3 weeks to arrive. The parcel was left 9n top of a recycling bin. Before My neighbour noticed it with her separate purchase also sitting on the bin.Could have been stolen. Not safe/ not good enough!!
There is a consistent theme here. I received only half the goods I have paid for. I have a receiver but no transmitter. The support function is obvoiously automated. I'm not hopeful of a successful outcome. YouTube ads seem to be a safe haven for scammers.
Only received the receiver not a transmitter.
Order Number
59352M102151
Order Date
2026-07-30 05:11:33
Product
🔥Limited-Time Discount of 49%🔥2026-Hot Sale-Wireless HDMI Transmitter and Receiver📺️
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Okay, somebody please contact the Feds to shut down this scam company. I purchased a HDMI transmitter/receiver for $29.99. My bank charge came back as $50.02!, I emailed them immediately, they claim they couldn’t find my order. I even sent them a screen shot of my bank statement. I then called Wells Fargo and submitted a Fraud Investigation. Please do not order from this company. Oh, BTW, I go curious and looked searched their LLC, there’s about a dozen different online companies out of the same location in Denver CO. When You look for their contact info, they all lead to an address in New York City.
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Updated order and shipping information at every point of progress was quite nice. Also, when I was initially charged much more for tax than expected, I inquired and they immediately refunded the overcharge. Not sure that was this a different company than the fulfillment company. Haven't tried the product yet, so that is still an unknown, but the price, customer service and shipping experience has been satisfactory.
What your selling its rubbish !!!
You are scamming people.
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Absolute SCAM
misleading false advertising
Item long delay arrive.... arrived in crushed damaged box ... incomplete totally unusable
No return address no refunds
No customer service
UPDATE on earlier situation....
Item arrived incomplete....packet crushed damaged
Attempt to return/refund unsuccessful have been offered a partial measly refund.... however this NOT acceptable as the item is incomplete unusable
NO CANCELLATION, NO RETURNS, NO REFUND
We also note other people have also had bad experience with this devious company
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
AVOID DO NOT BUY FROM THIS COMPANY, COMPLETE SCAM!!!!!!!!!
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered a HDMI transmitter/Receiver from Soletrying.
When I opened the package it had just the Receiver and a small usb C to usb cable, no Transmitter.
When I complained and sent a picture of what I received they offered me $3 compensation. After 2 further email attempts to get what I ordered they upped the compensation amount to $9 (I paid £29). The receiver is useless without the transmitter half.
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
BEWARE I paid for the transmitter and receiver after watching Soletrying advert on Youtube. I received only the receiver when emailing them on numerous occasions I have not been able to get either return details or full refund or for them to send a transmitter, which they say they will not do only give a small refund amount which is not acceptable as the transmitter and receiver was paid for.
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Same thing here buy something and it magically came out to about $50 each for the two items i bought...been over 2 weeks nothig ,..they gave me some bs site to supposedly track my order but its feeling like its just a diversion tactic. Bout to try to get my money back!
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered a $29.99 HDMI cord for streaming. Plus tax and shipping the invoice was for approx $38.00. I placed my order and paid with Pay Pal. I then received a confirmation email that I had been billed $50.02. The note said it was for tax. I have never paid like a 40% tax. I placed a stop order with paypal and also texted the company. PayPay refuned my money but I heard nothing from the company.
The name on the order confirmation email was different from Soletrying. It was QPINTELLCO,. LIMITED
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
They can improve by actually sending out what the customer has ordered and paid for.
Reply from Soletrying
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@soletrying.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Great support from the support staff. My lost item is being replaced. When I get it it would make the terrible experience of not seeing it in the locked box a much nicer consolation.
Fingers crossed till then.
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