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Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Information provided by various external sources

Independent store with over 24 years of experience selling Solgar products in the UK. Main store at http://t.co/3QZUg3WeEc


Contact info

1.9

Poor

TrustScore 2 out of 5

14 reviews

5-star
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1-star

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Rated 1 out of 5 stars

It’s the most non-user friendly &…

It’s the most non-user friendly & frustrating website I’ve ever had the misfortune to use or negotiate. Totally exasperating & confusing, as is trying to ’communicate’ via their robotic ‘help’ facility. Incredibly time consuming & repetitive msg ‘I’m sorry can you please re-phrase & try again’ (or words to that effect), all to no avail, as has the the will to persevere!

August 27, 2025
Unprompted review
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Rated 1 out of 5 stars

To avoid: Their recommendations are against professionals

I ordered Vitamin D3 liquid 2500IU. They recommend to take up to 2 times per day 0.5ml that contains 2500IU, so total 5000IU/day

The daily recommendation for an adult is 600-800IU and Vitamin D3 can become toxic if you take >4000IU per day.

I asked them the question...they never replied to me.

I am not sure they have experience or knowledge about the side effects of what they sell.

March 18, 2024
Unprompted review
Rated 2 out of 5 stars

Awful subscription service

I have always been impressed with Solgar, so a few months ago I decided to set up a subscription for 3 supplements. Since then 2 supplements have been out of stock. Cancelled.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Look for other brands

Look for other brands, this company don't care about making great products, they just want to make money! Have a look around, there's so much better value and better nutritional products on the market today.

April 27, 2021
Unprompted review
Rated 2 out of 5 stars

I bought Solgar Digestive Enzymes from…

I bought Solgar Digestive Enzymes from Holland and Barrat on Saturday. I have been using Nature's Best Digestizyme which worked brilliantly but I ran out. From each meal taken with 100 Natures Best Digestizyme I never had indigestion once but the Solgar ones have not worked at all so 8 meals and indigestion after each meal. Solgar are £2 more expensive for same number of tablets and taste foul too.

November 10, 2020
Unprompted review
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Rated 1 out of 5 stars

Very poor service Solgar UK!!

Awful customer service - non existent. Ordered on subscription, tried cancelling via their website but it doesn't let you login to do this. Can't get hold of anyone by phone or by email to cancel. Got charged for two months on card and the last time got no product either.

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

ROGUE TRADER ALERT !!

ROGUE TRADER ALERT !!! DO NOT PLACE ANY ORDERS WITH THIS BOGUS COMPANY OR ANY OF THEIR ALIAS COMPANIES BASED ON THE ISLE OF MAN, AS BELOW. THEY ARE SIMPLY OUT TO STEAL YOUR MONEY- WE HAVE LOST £30 AND WE DON'T EXPECT TO GET IT BACK.

OTHER ALIAS NAMES-
Castletown Health Store Limited,
www.health-store(.co.uk)

June 7, 2019
Unprompted review
Rated 1 out of 5 stars

The company seems to have disappeared…

The company seems to have disappeared but their on line order seems to be active. I am waiting for my over 200 pounds order for more than 2 months. Can you contact your customers. You are affecting people's health and get yourself in trouble if their medical condition in unstable.

May 20, 2019
Unprompted review
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Rated 1 out of 5 stars

I bought from them several times and…

I bought from them several times and everything went well ... now they seem to have disappeared. my order AB-33837 where is it? 100 euros? you're just miserable
Odine AB-33837 Paolo Mazzuccato
Speriamo che la polizia postale vi faccia chiudere tutti i vostri siti internet. Web Shop.

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

Never again

The very first time I decided to purchase some vitamins and supplements from this company and I'm regretting it. Order placed on 1st May, it is now 10th May and still waiting for my order! No delivery date given on order receipt either. On contacting them to ask where my order was, they couldn't tell me, no way of tracking it. They are sending another out. Unacceptable.

May 10, 2018
Unprompted review
Rated 1 out of 5 stars

Disappointing service

I've ordered five times from Solgaronline and only twice the order was despatched on time. Once it took a month ( after I emailed twice and received no reply I then called twice - I was charged for the calls), the other two times I had to prompt them via email to dispatch (they dispatched one item but the second one still didn't arrive - my two emailes went ignored) Initially I thought they were a small organic company, so I wanted to give them another chance, but I don't think its the case. I now plan to buy Solgar products from other stores...

December 16, 2017
Unprompted review
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