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Solstice Sunglasses Reviews 

268
•
TrustScore 3 out of 5

3.0

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them to be exactly as described and feeling high-quality right out of the box. Some also highlight positive interactions with customer service, noting helpful and patient assistance. Reviewers often find the ordering process easy and straightforward, with some receiving their items in a timely manner or even earlier than expected. However, a significant number of people were dissatisfied with prolonged shipping and handling times, often experiencing delays far beyond the stated delivery estimates. Communication regarding order status and tracking information is frequently cited as poor or nonexistent, leading to frustration and uncertainty. Some customers also reported receiving incorrect or defective products, including scratched or used items and blurry lenses, with difficulties in resolving these issues through customer service.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the selection,... See more

Order

Reviewers mention significant dissatisfaction with their orders, frequently reporting that items were never... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast delivery, prompt... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the outstanding... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing satisfaction, noting that products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

No delivery update or status until I had to email and ask. All of a sudden the order was processed and shipped out. Glasses were exactly what I ordered. Just annoying ai even had to reach out in or... See more

Company replied

Rated 3 out of 5 stars

You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!

Rated 4 out of 5 stars

Everything was great except for the fact that the order took forever to ship (over 3 weeks, you can count the business days). The sunglasses were great and packaged nicely. They were even kind enough... See more

Rated 4 out of 5 stars

Price for products is great, however, shipping and handling time is long, always. I orders a few pairs of sunglasses and it always took forever to arrive. One of my orders was even “back ordered”, and... See more

Company details

  1. #38 of 39 best companies in Sunglasses Store
  2. #272 of 296 best companies in Clothing Store
  3. #104 of 114 best companies in Fashion Accessories Store

Information provided by various external sources

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.

Contact info

3.0

Average

TrustScore 3 out of 5

268 reviews

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3.0

All reviews

(268)

259 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication

Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about buying anything else from them.

July 1, 2026
Rated 2 out of 5 stars

Bent temple

They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait through those long delivery times again.

June 11, 2026

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