Solution Talk Reviews 46

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

On a scale of 1 – 5 (1 being poor and 5 being excellent) please indicate your responses below: Training Structure - 5 Training Content - 5 Quality of Handout / Workbook - 5 Traini... See more

Company replied

Rated 5 out of 5 stars

The best thing about Jules and Laura's courses is that they let the participants do the talking rather than make us sit for long periods listening to them, as some courses do. And we learn by role pla... See more

Company replied

Rated 3 out of 5 stars

I been referred to “Solution Talk” through local housing to “help me with issues with neighbours”. I feel overall experience from it was the best outcome it could be from them. However, the “d... See more

Company replied

Rated 5 out of 5 stars

Julie was very professional at all times even when conversation were at a high and got heated! The session was challenging as sadly the perpetrator's did not take responsibility and was cle... See more

Company replied

Company details

  1. Consultant

Written by the company

North West based conflict resolution company specialising in Mediation,Training, Conflict Coaching & Restorative Justice


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

Brilliant course!

On a scale of 1 – 5 (1 being poor and 5 being excellent) please indicate your responses below:

Training Structure - 5
Training Content - 5
Quality of Handout / Workbook - 5
Training Length - 5
Trainers / Training Delivery - 5
Interactive Elements - 5
Venue - 5

We are also interested in your thoughts on the following:
What you liked about the training?
Small cohort of people. Friendly and knowledgeable hosts. Small break out opportunities for discussion and roleplay scenarios. High quality and informative handouts.
What could we do differently or what we could improve?
More time to role play all 3 parts of conflict coaching - both parties having a turn at all 3 elements to build on and embed skills & techniques further.
What have you learnt the training that you will use in the future?
That it is not my responsibility to find the solutions for the person. That questioning is key to their own success.
Do you have any further comments?
Thank you for a brilliant course! I will look forward to the next one with you.

November 7, 2025
Unprompted review
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Reply from Solution Talk

We appreciate your feedback and are pleased you found the training beneficial. Thank you

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Rated 5 out of 5 stars

The people who was interviewing me are friendly and non-judgemental

I had a great experience working with Julie. She was incredibly helpful with loss conflict with my neighbour.
She took the time to explain things clearly, go above and beyond which made a big difference in resolving the issue.
Their professionalism and patience stood out and made the experience smooth and stress-free.
I truly appreciate her support and would definitely recommend them to other people!

June 13, 2025
Unprompted review
Rated 3 out of 5 stars

It was okay

I been referred to “Solution Talk” through local housing to “help me with issues with neighbours”. I feel overall experience from it was the best outcome it could be from them.

However, the “disagreement” points were not all pointed down by the “mediation agreement”.

My neighbour was keep on circles pointing out the same thing over and over, which obviously have take time from it and we ended up getting nowhere.

November 1, 2024
Unprompted review
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Reply from Solution Talk

Thank you for taking the time to provide us with this review, we appreciate your feedback and are sorry that we were not able to support you in achieving a mutually acceptable agreement with your neighbour on this occasion

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Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with this company, would recommend this company

May 10, 2024
Unprompted review
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Reply from Solution Talk

Thank you for your feedback, it's much appreciated and we are pleased to hear you had a positive experience with Solution Talk

Rated 5 out of 5 stars

Community mediation workshop

Had a very stimulating and robust workshop session online with a group of mediators doing refresher work on Community Mediation technique.

Julie and Laura are terrific hosts, leading group workshops that dig into approaches needed to open up dialogue between the mediator and/or another party.

Deep work, great value for their nominal charge. They are consistent and thorough and so kind hearted that the world is better because of them

Alex Scrivens

November 29, 2023
Unprompted review
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Reply from Solution Talk

Alex, thank you so much for taking the time to share your positive experience of our mediation refresher workshop. We are delighted to hear that you found the workshop stimulating, robust and good value. We truly appreciate your extremely kind words – The Solution Talk Team

Rated 5 out of 5 stars

Help

Help with counselling after traumatic experience.

May 19, 2023
Unprompted review
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Reply from Solution Talk

Thank you for your review

Rated 5 out of 5 stars

Conflict Coaching Workshops

I attended 2 x half-day, online conflict-coaching workshops. Julie & Laura delivered exceptional content in this brief training programme. The sessions had the perfect mix of structure and spontaneity drawing the trainers’ own experiences and that of the group. The handouts were helpful to transfer what we had discussed into our practice. Great value in terms of learning, use of time and cost. Thank you both.

May 26, 2023
Unprompted review
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Reply from Solution Talk

Thank you for the excellent feedback, we’re pleased to hear the workshop was beneficial for you

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Rated 5 out of 5 stars

Mediation

The process was a lot easier than I thought it would be, it was done with zoom and it all went much better than I could of hoped for ... Resolved in the first meeting just needed some communication

February 2, 2023
Unprompted review
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Reply from Solution Talk

Thank you for the feedback, we appreciate it.

Rated 5 out of 5 stars

Great listeners and lovely people

Great listeners and lovely people! Not biased one bit, great solution for meeting in the middle! Highly recommend

December 14, 2022
Unprompted review
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Reply from Solution Talk

Thank you for the feedback, we really appreciate it

Rated 5 out of 5 stars

Julie was understanding and thoughtful…

Julie was understanding and thoughtful , it was helpful to talk to someone outside of my family / social circle.
Thank you Julie to you and your organisation.

November 25, 2022
Unprompted review
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Reply from Solution Talk

Thank you for taking the time to provide such an excellent review for Julie, we appreciate it

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Rated 5 out of 5 stars

Conflict coaching workshop

The best thing about Jules and Laura's courses is that they let the participants do the talking rather than make us sit for long periods listening to them, as some courses do. And we learn by role play, putting into action the points learned in their substantial guidelines. We then comment on each other's work, with support from L and G. A refreshing and worthwhile experience. Thanks!

April 8, 2022
Unprompted review
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Reply from Solution Talk

Thank you for leaving a review, we appreciate it

Rated 5 out of 5 stars

I really enjoyed this ADR workshop

I really enjoyed this ADR workshop, it was interactive, engaging and extremely interesting. I have certainly learnt a lot with this experience, the tutors were incredibly attentive and explained things well.

March 11, 2022
Unprompted review
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Reply from Solution Talk

Thank you for your feedback, it's to hear that you enjoyed the workshop

Rated 5 out of 5 stars

Training structure 5

Training structure 5
Training content 4
Quality of handout 4
Training length 5
Training delivery 5
Interactive elements 3
Venue 2

March 8, 2022
Unprompted review
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Reply from Solution Talk

Thank you for your review Ciara, we appreciate it

Rated 4 out of 5 stars

Feedback on solution talk by leona

On a scale of 1 – 5 (1 being poor and 5 being excellent) please indicate your responses below: 

Training Structure -  4

Training Content - 4

Quality of Handout / Workbook - 4

Training Length -  3

Trainers / Training Delivery  -  4

Interactive Elements - 4

Venue -  5

We are also interested in your thoughts on the following: 

(1) What you liked about the training?

---It is a chill and fun seminar to learn new stuff, and the speakers are all very sweet and engaging at the event. 

(2)What could we do differently or what could we improve?

----The session is a bit lengthy. Sometimes I was quite lost in the seminar and didn't know what to do, especially while role-playing. 

(3)What have you learnt the training that you will use in the future? 

----I have learned that mediation can be applied in different scenarios. Before attending this session, I thought mediation could be used in every single scenario as long as the parties are happy with it. However, after attending this session, I learned that mediation is not suitable for use in certain 

(4)Do you have any further comments.

---It is a good seminar for those who are interested in mediation.

March 5, 2022
Unprompted review
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Reply from Solution Talk

Thank you for your review Leona, we are glad you enjoyed the training

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Rated 5 out of 5 stars

Solution Talk Mediation Introduction

The Lady’s at Solution Talk we’re lovely and engaged with us all throughout the sessions.
The handbooks gave a good guideline for each meeting and were useful to look back on throughout the meetings.
They provided a great introduction to mediation and really gave me an insight into a future career path.

March 2, 2022
Unprompted review
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Reply from Solution Talk

Thank you for the review Katie, glad you found the training useful

Rated 4 out of 5 stars

Treatment received from mediators

Mediators were excellent 5
Treatment from mediators 5
Am I more stressed now Yes
Am I more positive No
Would I recommend the service Yes
Unfortunately I did not experience any positively from the other party, this in no way reflects on the mediators who were extremely helpful and completely professional

January 20, 2022
Unprompted review
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Reply from Solution Talk

Thank you for taking the time to let us know about experience, we appreciate it

Rated 5 out of 5 stars

Really great

Really great! The activities were engaging and I learnt so much.

December 3, 2021
Unprompted review
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Reply from Solution Talk

Thank you for the review Imogen, really pleased to hear that you enjoyed the training

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