I am posting here because Solvaderm will NOT post my review to their site (gave a one star there on the product). The Dermpura that is currently being sold as Dermpura, is NOT the Dermpura (foaming c... See more
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See what reviewers are saying
I’ve been using Solvaderm products for a few months now, and I’m genuinely impressed. My skin looks noticeably more youthful, smooth, and radiant. I’ve tried countless skincare brands, but nothing has... See more
Excellent experience! Easy and fast place my order. Glad to receive messages about savings and member rewards. I was overdue to replenish my supplies. Solvaderm 'was' on my to-do list. Yay now its... See more
Company replied
I'm in my 70's & have good skin but it has a rough texture. Moisturizers don't always penetrate & I'm washing it off in the morning! After using this product & applying moisturizer & suncreen, my ski... See more
Company replied
Company details
Written by the company
Solvaderm is a reputable skincare brand renowned for its innovative approach to dermatological solutions. Founded on the principles of advanced scientific research and high-quality ingredients, Solvaderm has emerged as a leader in the skincare industry. With a commitment to delivering effective and safe products, Solvaderm has garnered a loyal following among consumers seeking professional-grade skincare solutions. Central to Solvaderm's philosophy is the fusion of cutting-edge technology with natural ingredients, resulting in formulations that address a wide range of skincare concerns. Whether targeting signs of aging, acne, hyperpigmentation, or sensitivity, Solvaderm offers comprehensive solutions designed to promote healthy, radiant skin. One of Solvaderm's distinguishing features is its emphasis on clinical validation and evidence-based results. Each product undergoes rigorous testing and evaluation to ensure both efficacy and safety. By collaborating with dermatologists and skincare experts, Solvaderm develops formulations that deliver tangible benefits while minimizing the risk of adverse reactions. The brand's product range encompasses various categories, including cleansers, moisturizers, serums, and treatments, all formulated to work synergistically to optimize skin health. From the Hydra Repair Intensive Moisturizer to the Stemuderm Anti-Wrinkle Treatment, each product is meticulously crafted to address specific skincare needs, utilizing potent ingredients backed by scientific research. Transparency and education are also core values of Solvaderm. The brand provides comprehensive information about its ingredients, formulations, and skincare techniques, empowering consumers to make informed choices about their skincare routines. Additionally, Solvaderm's customer service team is readily available to offer personalized recommendations and guidance to ensure optimal results. Beyond its commitment to product excellence, Solvaderm prioritizes environmental sustainability and ethical practices. The brand endeavors to minimize its ecological footprint through responsible sourcing, eco-friendly packaging, and cruelty-free testing methods. Overall, Solvaderm represents a fusion of science, nature, and innovation in the realm of skincare. With its unwavering dedication to quality, efficacy, and consumer satisfaction, Solvaderm continues to set the standard for advanced dermatological solutions, helping individuals worldwide achieve healthier, more radiant skin.
Contact info
Ram Ridge Road 6, 10977, Chestnut Ridge, United States
- 1-888-211-8468
- customerloyalty@solvadermstore.com
- solvadermstore.com
4.1
Great
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for your kind words! We're thrilled to hear you loved the discount and our products. Your support means a lot to us.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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I enjoyed the website
I enjoyed the website! Very informative and easy to navigate. I would have given 5 stars, but the time given for the discounted offer off other products isn't long enough and I missed out! Which is frustrating, I was completing the survey for the company, and in the process lost my chance! I did email customer service to ask about it and immediately got a response, so that's a major plus! It sounds like an amazing product and I really hope it does what it says!
February 6, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for sharing your experience with us! We're so glad to hear that you enjoyed our website and found it informative and easy to navigate. We completely understand your frustration about missing out on the discount, and we appreciate your feedback about the timing. We're glad our customer service team was able to assist you quickly, and we hope the product lives up to your expectations!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
I love your products
I love your products. You have young models, and I'm 50 years old, so I was leary on whether they'd work for me or not, but they do! I love them.
February 5, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that our products are working well for you. We understand your concerns, and we’re so happy that you’re seeing great results! Your support means a lot to us.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Website easy to use
Website easy to use, order is received quickly and love the products.
February 5, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for your kind feedback! We're so happy to hear that you found our website easy to use, that your order arrived quickly, and that you love the products. Your satisfaction is important to us, and we truly appreciate your support!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
I asked for a refund due to budget…
I asked for a refund due to budget issues. They responded accordingly and they were great in complying.. thank you so much
February 4, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for sharing your experience! We're glad we could assist you with your refund request, and we're happy to hear that our team was able to help in a way that worked for you. We truly appreciate your understanding, and if you need anything else in the future, please don't hesitate to reach out. We're here to help!
Healthy Regards,
iHealth Fulfillment
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My online experience was good
My online experience was good, but I really do not like that you only offer the lip defense as a gift.I miss the little samples that you once included.These gifts showed that your company really appreciated their loyal customers.The lip defense just seems like a cheap giveaway.
February 2, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for sharing your feedback with us. We truly appreciate your support and loyalty as a customer. We're sorry to hear that the current gift option didn't meet your expectations. We understand how much the little samples meant to you, and we’ll certainly take your comments into consideration as we look for ways to improve our customer experience. Your satisfaction is very important to us, and we hope to continue serving you in the future!
Healthy Regards,
iHealth Fulfillment
Great website
Great website. Great info
Like the money back guarantee.
Easy if checkout.
I like that I can order when I want.
February 2, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our website, found the information helpful, and appreciated the ease of checkout. It's great to know that the money-back guarantee and flexible ordering process are also things you like. We’re committed to making your shopping experience as smooth and enjoyable as possible. We look forward to serving you again soon!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for your kind words! We're beyond thrilled to hear that you love the product! Your satisfaction means the world to us, and we can’t wait to continue providing you with great products.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
My first order I still have not…
My first order I still have not received
Supposedly my second order is in the way !!!
January 11, 2025
Reply from Solvaderm
Thank you for your review.
Please check your email regarding the orders.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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I have not received my products after…
I have not received my products after more than 2 weeks. And I've received no follow-up emails other than to leave a review.
January 10, 2025
Reply from Solvaderm
Thank you for your review.
Please check your email regarding the order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your great review! We're so glad to hear you had a smooth experience and are happy with the products. We appreciate your feedback!
Healthy Regards,
iHealth Fulfillment
I am pleased with all of your products
I am pleased with all of your products! My skin looks great and I get a lot of compliments
January 5, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your kind feedback! We're so glad to hear you’re happy with our products and delivery speed. We appreciate your support and look forward to serving you again!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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Reply from Solvaderm
Dear Valued Customer,
Thank you for your feedback! We're thrilled to hear that you found our website easy to use and that your delivery was quick. We strive to provide a seamless experience, and your satisfaction means a lot to us. We look forward to serving you again!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your great feedback! We're so happy to hear you're enjoying our products every day. We truly appreciate your support and look forward to continuing to serve you!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your feedback! We're pleased to hear that you found our website easy to use.
We strive to provide a seamless and user-friendly online experience for our customers. Your satisfaction is important to us, and we're glad that our website met your needs.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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It was okay for first time purchase
January 5, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Great products
Great products. Been using them for years because they work. People keep telling me I look 20 years younger than I am. And I am 81.
January 2, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our products have worked so well for you over the years.
Healthy Regards,
iHealth Fulfillment
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