Frontline Systems Reviews 

I really enjoy using the free version for simple arithmetic solving. It has a good interface that I prefer over some open-source versions (I am using this in Google Sheets). However, I wanted to let you know that Google flagged this extension as being suspicious and was not trusted. I will keep the app, but I highly suggest you work with Google to get on their trusted vendor list.

I was a customer for 4 years. Their solver worked great and they had good customer & technical support. But all of a sudden their customer support went away and the good people that supported me in the past are gone. Solver quit working on Excel and nobody to solve my problem. Unfortunately I had to quit them. In the past I would rate them A+ but not anymore. Buyer Beware!

I was unable to use solver add in on my local Excel program. There were complications that prevented it from loading.
My main use for it was for a course in school.

Vale 100000000000000000000000000000 porsento

Solver is the best optimization software I have ever used, period.

Frontline tech support responds quickly. I appreciate their effort to make sure user is prepared to use their product to the customer's fullest advantage.

Very good package, expensive, complex which would require more training process to the beginners.

Pretty solid toolset for optimization and Monte Carlo simulation. Wish the academic/student edition had more random variables, say 100 or so. It seriously limits the depth and quality of MBA cases.

New academic version of the software has severe limitations in terms of number of allowable inputs for optimization and simulation models.
Several students, who had paid for the software, complained that the Analytic Solver Menu would spontaneously disappear from the menu bar.

always excellent and competend support

Frontine's products are simply the best analytics tools available for spreadsheets. And if spreadsheets aren't your modeling platform of choice, their SDK gives you access to everything they've got to use in any way you want. They have been the leading innovator in this space for decades and their customer support is second to none.

In my opinion, Premium Solver Pro is one of the best programs for solving problems of linear and nonlinear programming of large dimension. Many thanks to the specialists of Frontline Systems.

In overall, we are satisfied with the product.
We had few frictions due to:
- license validation in big infrastructures (with proxies,...)
- Instability of the plugin that gets desactivated in Excel
- After calculations, the sheets get blinkering (switch betwen sheets, mouse cursor changing state,...) so we have to wait 1-3 seconds before the application stabilizes with some bigger excel files

The assistance is always prompt and effective. I haven't had any friction with the company or their representatives.

Analytic Solver Data Mining (ASDM) is a great platform for all types of analysts!

I use the product regularly because I believe it is best in class. I think some of the upgrades are too expensive but I have no issue with the quality of the product. I find the frequent requests to confirm the license annoying. I travel internationally and have been locked out of the product when I was having internet connectivity issues. There has to be a moratorium on this (e.g. allow a week, a month before disabling the application). Also, Frontline has been the most difficult vendor for my IT folks to work with when it comes to using my license on multiple machines that only I operate. Again, there must be an easier way. Finally, I did try the consulting service and my experience was positive - worth the money.

There is not enough level of academic usage support both price and technical support. In the first year, technical support was very good level but now there is not enough helpful.

No issues with the software.

But disappointed that we are forced to upgrade to the latest version every time we renew our annual license. Our software does not change so there is no need to upgrade the FrontLine solver, but we are forced to and it is a nuisance.