DO NOT BUY FROM SOMA. Bought a chiller and tub. Chiller broke less than a year of owning, replaced with a new one to be fair to them. New one broke within 6 months. Then told because first one was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite some initial concerns and not having stock, SOMA went above and beyond to ensure I can now enjoy some very very cold ice baths. Great flexibility and problem solving from Louis. Thanks guys... See more
I recently tried out this ice bath product, and I have to say, it exceeded my expectations! The setup was easy and straightforward, and the quality of the materials is top-notch. After using it, I fel... See more
A professionally designed and intuitive website, and the product matches the gravitas of its online presentation. Sleek, stylish and effective. It's the iPhone of icebaths. It's real advantage is its... See more
Company details
Written by the company
At SOMA Recovery, our mission is to provide effective, high-quality products aimed to help you elevate your wellness, recover faster and reach your health and fitness goals. We are leaders in cold water therapy and sports recovery and our products are trusted by world-class athletes, wellness enthusiasts, and high-performance individuals alike.
Contact info
United Kingdom
- somarecovery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT BUY FROM SOMA
DO NOT BUY FROM SOMA.
Bought a chiller and tub. Chiller broke less than a year of owning, replaced with a new one to be fair to them. New one broke within 6 months. Then told because first one was past the 12 months (by weeks) then nothing they can do.
Order filters…. Expect to wait weeks to months and have to chase.
Poor quality equipment and I have not even mentioned having to buy a second tub because first one lasted approx 12 months. Save your money and the stress and buy elsewhere.
Extra Mile and then some
Despite some initial concerns and not having stock, SOMA went above and beyond to ensure I can now enjoy some very very cold ice baths. Great flexibility and problem solving from Louis.
Thanks guys. Ice bath legends
Great customer service!
Ordered filters for my chiller
Fantastic service, had a small issue at first but the customer care team was fantastic and sorted the issue out the next day for me.
Filters at a much cheaper price than elsewhere, will 100% use again
A**********
Poor customer service
Cooler broke down and customer service is terrible. Still chasing for response and support. If you have an issue expect to wait a long time for support.
Good quality and really easy to replace. Highly recommend!
Replacement filters for SOMA chiller
I ordered replacement filters for my Soma chiller, and as expected, the quality is excellent. The filters work perfectly, Soma had great communication and they arrived the next day. I'm really impressed and highly recommend them to anyone interested in cold water therapy!
great recovery
I recently tried out this ice bath product, and I have to say, it exceeded my expectations! The setup was easy and straightforward, and the quality of the materials is top-notch. After using it, I felt an incredible sense of relief and rejuvenation, especially after intense workouts. It’s perfect for recovery, and I love how it helps with muscle soreness. Plus, it’s compact enough to fit in my space without any hassle. I highly recommend this product to anyone looking to enhance their recovery routine. Five stars all the way!
Great quality ice baths which don't go…
Great quality ice baths which don't go mouldy and horrible after a few weeks. Used them with Northumbria rugby and have nothing negative to say, highly recommend!
Perfect
Got the ice bath a couple weeks ago and it’s perfect for what I needed
Excellent build quality on the pro…
Excellent build quality on the pro barrel, comes with everything you need!
Cheaper then rest of market.
Above and beyond expectations
After trying out a few different ice…
After trying out a few different ice baths, I finally settled on the SOMA Ice Barrel. The build quality is excellent—it's incredibly durable and stays completely solid when inflated. The delivery was fast. Loving it so far!
Good communication
Good communication, no issues.
UPDATE. The chiller will not turn on now as it trips the rcd as soon as it starts up. After emailing Louis at Soma, I had response 6 days later informing me that he's referring it to the technical guys. I will update again once I have an answer, however it seems like the communication is not what it was. No phone line to call either.
Loving the Soma barrel!
I shouldn’t have delayed so long, fantastic product! There are so many options of ice baths to choose from but I’m so glad I chose Soma on the recommendation of a friend.
It’s really robust, was really easy to put together and looks great in my garden!
Soma Pro Ice Barrel - Highly Recommend!
I purchased the Soma Pro Ice Barrel, the delivery was fast and it was really easy to set up.
The quality of the product is very good, the ice bath is solid and spacious and really helped my recovery.
I am also planning to purchase the Soma Chiller once the weather gets warmer.
Highly recommend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








