Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. Medical Clinic
  2. Specialized Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve was very helpful

Steve was very helpful. I didn’t actually need treatment but his advice was useful and will ultimately solve the problem.

November 14, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review. I am delighted to have been able to help.
Kind regards
Steve

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Rated 5 out of 5 stars

Efficient, effective and well priced

The service is extremely efficient and the cost reasonable. The procedure is quick and does exactly what’s it’s supposed to do. And everything is explained very clearly.

November 14, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Polite pleasant and put at ease very…

Polite pleasant and put at ease very quickly. There were no problems, everything was explained very clearly and I was able to understand everything. Excellent service and advice given.

November 8, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this wonderful review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Immediately put at ease by Steve who…

Immediately put at ease by Steve who ensures that you understand the procedure and manages expectations. The procedure itself is not too uncomfortable and you may experience a little mild pain but the outcome makes it worthwhile.

November 8, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review, I am so pleased to have been able to help.
Best wishes
Steve

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Rated 5 out of 5 stars

Very professional service with various…

Very professional service with various options explained.

October 10, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. We are delighted to have been able to help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

No problems

The procedure was explained clearly to me and I felt no discomfort during or after the process of microsuction.

October 18, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. We are delighted to have been able to help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Friendly

Friendly, expert service

November 8, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. We are delighted to have been able to help.
Kind regards
Steve & Becky

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Rated 5 out of 5 stars

…excellent

Online booking system very quick and easy.
Excellent communication and explanation of what's about to happen. Gentle and effective cleaning.

November 8, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. We are delighted to have been able to help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

A great service

A great service, easy booking system, even managed a same day appointment. Steve was great, explained everything simply and the procedure was quick and straightforward, with no discomfort at all. Couldn’t have been more pleased!

November 8, 2024
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Reply from Somerset Ear Microsuction

Many thanks for your excellent review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Earwax removal

The NHS took 3 months of my time (with a blocked ear), 2 doctors and 3 doctors appointments to diagnose earwax.
Steve solved my problem in 5 minutes, cleared out the blockage and flushed out my ear to restore my hearing!
No fuss, modern surgery, plenty of parking and a very reasonable £35. Bargain.

October 23, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this wonderful review. I am delighted to have been able to help.
Best wishes
Steve

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Rated 5 out of 5 stars

Painless and quick ear microsuction

I had my ears microsuctioned and it was painless and quick. Steve was friendly and professional and I would highly recommend him. Several years ago I had my ear wax removed at a different surgery using jet water, which was very uncomfortable.
There was plenty of free parking there.

October 7, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Professional service

Easy to book, convenient location.
Friendly and professional service.

November 8, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Friendly and professional

Steve was great, very friendly and soon had my ears sorted out in no time. I would certainly recommend him if you need micro suction on your ears.

October 14, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Very professional

Graciously made time for me with very short notice. Made sure he fully understood and viewed my symptoms prior treatment. Once the pros and cons of the treatment were explained treatment started. Very professional in all aspects. Thank you.

November 8, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

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Rated 5 out of 5 stars

Thoroughly Recommend

Was able to book in at short notice. Steve was duly informative about the process and the procedure was successful. Thoroughly recommend.

October 21, 2024
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Highly recommended

Polite, prompt and professional
Simply put - excellent service a an affordable price

November 7, 2024
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Blocked ear problem.

A very convenient and not expensive way to deal with any ear wax problems. It seems to me that the NHS no longer provides this service. Luckily I came across the Somerset Ear Microsuction website and booked on line for an appointment. Very pleased with the result and I highly recommend them.

November 4, 2024
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

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