Something Different Wholesale Reviews 

3,480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of unique products, emphasizing that the items are always well-made, visually appealing, and perfect for retail businesses. Buyers also appreciate the efficient ordering process, noting that shipping is exceptionally fast and orders always arrive securely wrapped with great care. However, some customers also noted frustrating issues with delivery tracking information or experienced occasional unreliability from the designated courier services used for shipping. A few customers also mentioned receiving damaged goods, missing parts, or finding minor quality flaws in the items upon opening their parcels.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the wide selection of items and competitive... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made and arrive in... See more

Order

Customers had positive experiences with order, consistently praising the easy website navigation and... See more

Service

People report positive experiences with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic wholesaler for our small business. Delivery is quick. Prices are phenomenal. Everything is high quality. Our customers are always happy, especially therapy clients. Apart from nee... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for years and have always found this company to be excellent. Problems are handled quickly and efficiently. Items are brilliant and are good selllers. Prices are reasonable. C... See more

Company replied

Rated 5 out of 5 stars

Always a huge range of lovely products at a wide range of price points. Something to suit every customer. Speedy delivery, any damaged items are credited or replaced, always a pleasure to get their pr... See more

Company replied

Rated 5 out of 5 stars

The company has lots of different gifts to suit lots of different tastes and you can order in small numbers which for a small gift shop is a benefit . Delivery is quick and everything well packaged... See more

Company replied


Company details

  1. Wholesaler
  2. Gift Shop
  3. Import Export Company

Written by the company

At Something Different Wholesale, we design, develop and supply wholesale giftware, homeware, accessories and decorative products to retailers across the UK, Europe and worldwide. We work with over 12,000 retailers globally, from independent gift shops to larger retail groups, offering a dependable wholesale service built around own-designed, exclusive product ranges, strong stock availability, competitive pricing and helpful customer support. With no minimum order, retailers can easily trial new gift ideas, refresh their ranges, and top up best-selling lines little and often. We currently offer over 4,000 wholesale product lines, in stock and ready to ship. In-stock orders are dispatched the same day, helping retailers keep shelves filled and trade without delays. For EU wholesale customers, we offer Delivery Duties Paid (DDP), meaning no customs paperwork, no unexpected charges, and straightforward delivery from the UK. Our wholesale ranges include homeware, garden accessories, small gifts, licensed artist collections, trend-led giftware and seasonal products, designed to help retailers grow their sales with confidence.

Written by the company

Dedicated Customer Support
Our experienced customer service team is on hand to help with orders, deliveries and any queries you may have
No Minimum Order
Our no minimum order policy allows you to trial new products, top up bestsellers, and buy in a way that suits your business.
Free UK Delivery on Orders Over £75
Wholesale orders of £75 or more qualify for free delivery to UK mainland addresses. *UK mainland only.
Same Day Dispatch On All Orders Placed By 1pm
In-stock orders placed by 1pm (monday to Friday) are dispatched the same working day for fast, reliable delivery.
EU Orders Delivery Duty Paid (DDP)
We handle customs clearance, duties and import charges, so your order is delivered straight to your door with no unexpected fees.
Own-Designed & Exclusive Products
Our products are designed in-house, giving retailers access to exclusive ranges not widely available elsewhere.
Trusted by 12,000+ Retailers Worldwide
We support thousands of independent retailers and retail groups across the UK, Europe and beyond.
In-Stock, Ready to Ship
Thousands of products held in stock, ready for fast dispatch when you need them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(3,480)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great burners and quick delivery

Great burners and quick delivery

August 20, 2025
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Emma,

Thank you for this excellent review. We are so pleased to hear that your order arrived with you quickly and that you are so happy with the burners you received!

The Customer Care Team

Rated 5 out of 5 stars

Amazing company!

All items we ordered were packed with care. It was a big order and there was nothing missing. Everything we got from there was very high quality. I would recommend this seller to any and everyone!

January 21, 2026
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Reply from Something Different Wholesale

Hello Sherri,

Thank you so much for this fantastic review! We’re thrilled to hear everything arrived safely and that you loved the quality of the items. Your recommendation means the world to us!

The Customer Care Team

Rated 5 out of 5 stars

Great burners

Great burners! Fast delivery and the quality is exactly what I expected. They look beautiful. I highly recommend this seller

January 19, 2026
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Reply from Something Different Wholesale

Hello Vanessa,

Thank you for taking the time to leave this wonderful review of our products; we are so pleased that the burners in particular have been popular for you! We really appreciate your support and glowing recommendation.

The Customer Care Team

Rated 5 out of 5 stars

Decided to try Something Different…

Decided to try Something Different Wholesale to stock some items for my shop in Morriston. My experience has been amazing. Placed my order online and picked collection as the delivery option. Went over the following day to collect my order, and was met by a nice man, showed him my order number, he then went and got my order, he loaded my order into a trolley for me and even wheeled the trolley to my car, and even loaded my items into my car for me. Could not ask for a better service. I will defiantly be using SDW in the future. Great service, and great staff. Thank you. The Gift Shop Morriston.

January 21, 2026
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Reply from Something Different Wholesale

Hello Stuart,

Thank you for taking the time to leave us this fantastic review and feedback. We're delighted to hear that your collection experience was so smooth and that our team were able to help so efficiently. We look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Amazing products and customer service

Everything looked amazing as always. Very helpful and prompt to help when needed help.

January 21, 2026
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Reply from Something Different Wholesale

Thank you for this lovely review! We're delighted to hear that you were happy with your order and that our team were able to help promptly when needed. Your kind words mean a lot to us.

The Customer Care Team

Rated 5 out of 5 stars

Reliable wholesaler with good price

I had a great first time experiencing ordering from Something Different Wholesale. The website was easy to use and my arrived quickly and well packaged. The products were exactly as described and the quality was very good good. I'll definitely be ordering again and would recommend them to other businesses.

January 7, 2026
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Reply from Something Different Wholesale

Hello Nadra,

Thank you for the wonderful review! We're so glad your first experience with us was smooth and that the products arrived with you safely and quickly. We really appreciate the recommendation and look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Something Different are a fantastic…

Something Different are a fantastic company to deal with, they are very helpful with any query, great selection of unique products, also one of the most reasonably priced suppliers which allows a small business like mine offer my customers lovely homewares and gifts at a great price point.

July 23, 2025
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Reply from Something Different Wholesale

Thank you so much for the fantastic review! We're thrilled to hear that you enjoy our unique product range and find our service to be so helpful. It means a lot to us to know that we've been able to help small businesses like yours. We really appreciate your kind words and support!

The Customer Care Team

Rated 5 out of 5 stars

Received my orders from this seller…

Received my orders from this seller would recommend for new traders .I'm a new business with a small farm shop in Lancashire Received my first orders in excellent condition and well packaged. Many thanks for your good service.

January 16, 2026
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Reply from Something Different Wholesale

Hello Brian,

Thank you for this lovely review, we are delighted to hear that your first orders have arrived with you safely. It really does mean the world to us that our customers are so happy to recommend us.

The Customer Care Team

Rated 5 out of 5 stars

Super.

Thank you.See you next order.

January 15, 2026
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Reply from Something Different Wholesale

Thank you for taking the time to leave us this 5-star review! We look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Excellent Wholesalers

Always happy with the products when I've ordered from Something Different
Packaged well, no damages
Never had an order that's incomplete
Website is easy to navigate
Delivery well organised

January 15, 2026
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Reply from Something Different Wholesale

Hello,

Thank you so much for the fantastic review! We're delighted to hear you're always happy with our products and service. It’s great to know the packaging, delivery and website all meet your expectations. We really appreciate your continued support!

The Customer Care Team

Rated 2 out of 5 stars

My order sat at customs for so long…

My order sat at customs for so long that I had to pay UPS $800 on a $700 order.

It sat in customs for that long because the Commercial Metals form was not submitted at the time of the order being shipped. This happens on the senders end and when it is not done in a timely manor then it sits there until they get the form needed to release the order through customs. I went through this when ordering Something Different products through FAIRE. I was angry going back and fourth then, trying to get someone to send the Commercial Metals form. I then ordered from Something Different directly in hopes that this wouldn't happen again but sadly it did and I was charged even more by customs. Moral of the review is that there will be no profit made when ordering wholesale products that need cleared through customs. Just don't want this to happen to struggling small businesses where they are blindsided.

January 1, 2026
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Reply from Something Different Wholesale

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience. Unfortunately, delays and high import fees are determined by U.S. Customs and are outside of our control, but we completely understand how frustrating this must have been.

The Customer Care Team

Rated 5 out of 5 stars

Great quality

The website is so easy to navigate and place an order. My order came when expected and I was not disappointed with my items, they were well packaged, candles smell great, good quality, will be ordering again.

January 13, 2026
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Reply from Something Different Wholesale

Hello Sharon,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to use and that your order arrived exactly when expected. It’s great to know you were happy with your order and look forward to welcoming you back again soon!

The Customer Care Team

Rated 5 out of 5 stars

Amazing service fast delivery will…

Amazing service fast delivery will definitely be ordering again

January 13, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Claire,

Thank you for the wonderful review of our service! We are thrilled to hear that you will be ordering with us again.

The Customer Care Team

Rated 5 out of 5 stars

Our first order from this company and…

Our first order from this company and so far very impressed with response and delivery times.. great products. Quality packaging and care taken to arrive in one peace. Thank you!

January 13, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Ryan,

Thank you so much for your wonderful 5‑star review! We're delighted to hear that your first order has left such a great impression, this is so important to us. We look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Really good quality products at…

Really good quality products at reasonable prices. I love that i don't have to buy in bulk

January 7, 2026
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Reply from Something Different Wholesale

Hi Vanessa,

Thank you for taking the time to leave this great review of our products! We are so pleased that our no minimum order policy has been a help to your business.

The Customer Care Team

Rated 5 out of 5 stars

Well packed

Well packed. Fast delivery.

January 6, 2026
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Reply from Something Different Wholesale

Thank you for taking the time to leave this great review. We are so pleased that your orders arrived quickly and well packed, this is a top priority of ours!

The Customer Care Team

Rated 5 out of 5 stars

First time buyer all the things were…

First time buyer all the things were wrapped lovely no breakages and good value for money I have a small business and brought items as an add on they seem to be very popular will be buying again at a later date very impressed

January 6, 2026
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Reply from Something Different Wholesale

Thank you so much for this wonderful review. We're delighted to hear everything arrived well wrapped with no breakages and that your items are already popular in your business We appreciate your support and look forward to working with you again.

The Customer Care Team

Rated 5 out of 5 stars

Good products

Good products, fair Price and fast delivery 🤩

January 2, 2026
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Reply from Something Different Wholesale

Hello Monica,

Thank you for the great review! We're so glad you’re happy with the products, pricing, and fast delivery.

The Customer Care Team

Rated 5 out of 5 stars

Had a fantastic experience

Had a fantastic experience with buying from something different, I will definitely be buying again 🐦‍🔥
Super fast delivery even over the Christmas period very impressed

December 30, 2025
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Reply from Something Different Wholesale

Hi Rebecca,

Thank you for taking the time to share your positive experience, this really does mean the world to us! We can't wait to work with you again soon.

The Customer Care Team

Rated 4 out of 5 stars

Excellent. Have used several times and will continue to.

Would of gave 5 stars however it took me multiple attempts to get a refund for a mirror that arrived broken HOWEVER having said that, the items are great and quirky and the staff on the phone are extremely pleasant.

October 16, 2025
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Reply from Something Different Wholesale

Thank you so much for your feedback. We're really glad you love our quirky items and found our team pleasant to speak with. We're sorry for the trouble you had getting your refund for the broken mirror, that’s not the smooth experience we aim for and we appreciate your patience. We’re happy everything was resolved in the end and hope to give you a full 5‑star experience next time!

The Customer Care Team

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