The device seems to be working. If you cannot tolerate a cpap machine then I recommend using this device if you have no other options. I have noticed several side effects; The bottom plate keeps slipp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No doubt it reduced snoring but not sure about sleep apnea. I found I never got used to wearing the device. It was particularly troublesome when I had some chest congestion/coughing and I had to remov... See more
Company replied
The device has helped improve my sleep pattern. I liked that it is lot less intrusive and cumbersome than some other devices. For full disclosure, I haven't tried any other solutions. Now that I ha... See more
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I sleep soundly with the Somnomed in. It’s not uncomfortable and you soon get used to it. Apparently I hardly ever snore or have apnoea now which suits both me and my husband! An interesting beneficia... See more
Company replied
Company details
- Medical Equipment Manufacturer
- Dental Laboratory
- Medical Equipment Supplier
- Medical Technology Manufacturer
- Orthotics & Prosthetics Service
- Specialized Clinic
About SomnoMed
Written by the company
About SomnoMed
At SomnoMed, we are global company that designs, manufactures, and distributes premium oral appliances for the treatment of Obstructive Sleep Apnea (OSA). Our mission is to revolutionize sleep health by providing innovative, high-quality oral appliances to both patients and healthcare professionals worldwide.
Our Innovative Sleep Apnea Solutions
Our flagship product line is a testament to our commitment to clinical excellence and patient comfort. These custom-made oral devices are FDA-approved, clinically-proven, and designed to provide superior comfort and efficacy. They are tailored to each patient's unique needs, ensuring a perfect fit and optimal treatment outcomes.
Global Reach, Local Impact
With a presence in more than 28 countries, we are proud to be a global leader in our field. However, our impact is felt most strongly at the local level, where our products are improving the lives of thousands of sleep apnea sufferers every day. Our global network of sleep professionals ensures that patients receive the highest standard of care, wherever they are.
Committed to Effectiveness without Compromise
At SomnoMed, we believe in the power of science and innovation. We invest heavily in clinical research and development to ensure our products remain at the forefront of sleep apnea treatment. Our commitment to developing devices that are comfortable and effective has been unwavering, and this dedication sets us apart in the sleep health industry.
Join the SomnoMed Journey
We invite you to join us on our journey and provide valuable feedback to us and patients looking for solutions. We hope this provides a independent testament of the difference we make to apnea patients worldwide.
Contact info
Level 3, 20 Clarke St, 2065, Sydney, Australia
- 1800 445 660
- contactaus@somnomed.com
- somnomed.com
3.1
Average
179 reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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no one has contacted me so i can get a…
no one has contacted me so i can get a new device
February 11, 2025
Reply from SomnoMed
Hi Steven,
Thank you for your feedback. We recommend reaching out to your sleep dentist, as they are the ordering provider and can assist you with getting a new device. If you need help finding a sleep dentist, you can use the Find a Provider tool on our website or feel free to reach out to us directly at support@somnomed.com - we'd be happy to assist you.
Sincerely,
The SomnoMed Team
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Been sleeping with the device for 5+…
Been sleeping with the device for 5+ years. Since I started it been working outstanding. To the point that when I forget to wear it I sleep like I have it on!
In the beginning it was rough and I even had a car accident because I doze off while driving the second day using it. But I kept at it and that night slept the best in years!
The only issue is my mouth still gets dry. So the last thing I do before turning off the lights is rise with dry mouth rise. And again in the middle of the night when I do a RestRoom run! ;)
February 11, 2025
Reply from SomnoMed
Hi Demojica,
Thank you for sharing your experience. We're so glad to hear your device has made such a positive impact on your sleep!
Regarding your dry mouth, we recommend consulting your dental sleep specialist about it, as they may offer an effective solution.
Thanks again for your feedback. Wishing you many more restful nights ahead!
Sincerely,
The SomnoMed Team
Somnomed really works!
I had a Somnomed dental device for 5 or 6 years until I lost it on vacation. I loved this device as it worked perfectly for me. I slept well every night and woke up rested in the morning with no headaches. I have been unable to get a new one as the dentist I was seeing for this retired and I have not been able to find another dentist to see for sleep apnea who provides Somnomed devices.I gave this review only 4 stars because I have been unable to get a new device.
February 10, 2025
Reply from SomnoMed
Hi Patricia,
Thank you for sharing your experience. We're happy to hear it made such a positive difference in your sleep and overall well-being.
If you’re looking for a new provider, we’re here to help. You can visit our Find A Provider page on the SomnoMed website to locate a qualified provider in your area, or you can feel free to reach out to us directly at support@somnomed.com and we'd be glad to assist you.
We appreciate your feedback and hope you’re able to get back to restful, headache-free mornings soon!
Sincerely,
The SomnoMed Team
Shredded the inside of my cheeks
February 11, 2025
Reply from SomnoMed
Hi Robert,
Thank you for sharing your feedback. We recommend reaching out to your sleep dentist, as they are the ordering provider and best positioned to assess and adjust your device for comfort. If needed, your dentist can contact us directly for further support.
We appreciate your input and are here to assist through your provider to ensure the best possible outcome. If you’re looking for a new sleep dentist, you can visit our Find A Provider page on the SomnoMed website to locate a qualified provider in your area, or you can feel free to reach out to us directly at support@somnomed.com.
Sincerely,
The SomnoMed Team
Changed My Life
I was fine using my CPAP but I’m young and my doctor didn’t want me using a CPAP machine my whole life. My oral appliance is amazing and I am so grateful I have it. In fact, this is my second SomnoMed. I specifically asked for this kind again and thank goodness insurance covered this kind. Otherwise I would’ve figured something out to get it again because I sleep so well with it. I also have to take meds in the middle of the night so I prefer having two separate pieces to my oral appliance so I can easily drink water. I also love that it is easy to travel with (so much easier than a CPAP).
February 11, 2025
Reply from SomnoMed
Hi Maurah,
Thank you for sharing your experience! We're thrilled to hear how much your SomnoMed oral appliance has improved your sleep and quality of life. We wish you many more restful nights ahead!
Sincerely,
The SomnoMed Team
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I have been using the SomnoMed Avant for 4 months.
I have been using the SomnoMed Avant for 4 months and it has been brilliant. I was diagnosed with mild to moderate sleep apnea and snored quite often. My dentist (Best St Dental) recommended the oral device and it was perfect from day one. The support of my dentist was excellent and they made the process very easy.
I love the portability of the device and the positive effect it has had on my sleep. I don’t like sleeping without it.
It fits perfectly and it took very little time to adjust to. Very easy to clean and maintain. My wife is also extremely happy which is fantastic.
Highly recommend!!
February 17, 2025
Unprompted review
Reply from SomnoMed
Thank you for sharing your experience with the SomnoMed Avant! We're thrilled to hear that it's been a perfect fit for you from day one and has had such a positive impact on your sleep—and your wife's!
It's great to know that your dentist at Best St Dental provided excellent support throughout the process. We’re also glad you’re enjoying the device’s portability and ease of maintenance.
We truly appreciate your recommendation and wish you many more nights of restful sleep!
The ANZ SomnoMed Team
Excellent appliance
Excellent service from my dentist and this company no snoring, very easy and comfortable to use would recommend to everyone
Cheers
Bob
December 4, 2024
Unprompted review
Reply from SomnoMed
Thanks, Bob! We’re so happy to hear that your SomnoMed device has helped eliminate snoring and that you’ve found it comfortable and easy to use. It’s great that your dentist provided excellent service as well!
We really appreciate your recommendation—wishing you many more restful nights!
The ANZ SomnoMed Team
I feel its a great alternative for the…
I feel its a great alternative for the C pap machine its so comfortable, the appliances fit so well. The dentist visit was so well organized, the dental technician was so skilled in the use of the instrument, and the visit was not long at all. A short time later and the appliances arrived and I picked them up and the visit was wonderful.
February 11, 2025
Reply from SomnoMed
Hi Gail,
Thank you for sharing your experience. We're glad to hear your SomnoMed oral appliance has been a comfortable and effective alternative to CPAP for you. It’s great to know the fitting process was smooth and that your visits were efficient and well-organized.
We appreciate your feedback and wish you many more restful nights ahead!
Sincerely,
The SomnoMed Team
TheI have found it difficult to…
I have found it difficult to communicate with your company, for example beging able to talk with a representative to find out about Medicare coverage for replacement devices that fall apart.
I am using my second appliance after being told by my dentist the original unit looked like it was wearing out after about 18 months of usage. I still have the old one which I sometimes use.
February 11, 2025
Reply from SomnoMed
Hi Guy,
We appreciate you sharing your experience. We’re sorry to hear you've had difficulty connecting with us, and we want to make sure you get the support you need. Please reach out to us directly at support@somnomed.com, and our team will assist you promptly.
Sincerely,
The SomnoMed Team
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I can not find a provider in Florida to…
I can not find a provider in Florida to get a new set. The provider that was on your list wanted to put crowns on my teeth the fix the bite problem my previous device caused.
All I use it for is a bite guard while I wear my CPAP mask and machine.
February 11, 2025
Reply from SomnoMed
Hi Virginia,
We understand how important it is to find the right sleep dentist for your needs. If you’re looking for another provider, we’d be happy to assist you. Please reach out to us at support@somnomed.com, and our team can help connect you with another qualified provider in your area.
Sincerely,
The SomnoMed Team
This company is totally unresponsive
This company is totally unresponsive. I have sent numerous email messages for assistance and never once did I receive a response. I would never provide a recommendation for SomnoMed to anyone looking for a device to help with sleep apnea.
I only gave one star because I couldn’t give zero stars for this company.
Keith
February 11, 2025
Reply from SomnoMed
Hi Keith,
We appreciate you bringing this to our attention. Providing excellent customer support is very important to us, and we want to make things right. Please reach out to us directly at support@somnomed.com so we can assist you as soon as possible. Your feedback helps us improve, and we’d love the opportunity to resolve this issue for you.
Best,
The SomnoMed Team
Customer service is useless
Customer service is useless. No one answers phones or returns messages. I have 4 times 9/11/24, 12/13/24, 1/3/25, 2/4/25 done the “request a provider” through website filling out ALL information and only received auto reply back no call or follow up.
For having such an amazing product they sure have no interest in keeping customers or getting referrals
February 11, 2025
Reply from SomnoMed
Hi George,
Thank you for your feedback; it's important to us, and we want to ensure you get the assistance you need. Please reach out to us directly at support@somnomed.com, and we’ll make sure your request is handled promptly.
Thank you for your patience, and we truly value your input as we work to improve our processes.
Sincerely,
The SomnoMed Team
I've worn the device for several years…
I've worn the device for several years with great success, and would like to obtain a new one soon. My wife doesn't complain any longer to the point of me not having sleep in another room, as I had in the past.
February 11, 2025
Reply from SomnoMed
Hi Richard,
We’re so glad to hear that your SomnoMed device has made a positive impact on your sleep—and your household! When you’re ready for a new device, we’d be happy to help connect you with a qualified provider in your area if you need assistance. Feel free to reach out to us at support@somnomed.com.
Wishing you many more restful nights!
Sincerely,
The SomnoMed Team
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Somnomed for Sleep Apnea
My snoring has reduced. Great to use it every night. Very easy to use.
Gives me a great comfort when I know I am having a very restful night.
My ❤️ feeling is rejuvenated- every morning when I wake up- refreshed restful night of sleep.
Thank you Somnomed.
February 11, 2025
Reply from SomnoMed
Hi Ashesh,
Thank you for sharing your experience. We're happy to hear that your SomnoMed device has helped you sleep better, feel refreshed, and wake up rejuvenated. Your feedback means a lot to us, and we're glad to be a part of your journey to better sleep and health.
Wishing you many more nights of peaceful and refreshing sleep!
Sincerely,
The SomnoMed Team
I got my device in early 2012
I got my device in early 2012. I used it with great success until about 2019 when part of it broke. I lived high up in the mountains of New Mexico and was a great distance from a dentist that could help me out. So I have done without since then. I am a disabled veteran and now the VA is going to set me up with a similar device.
February 11, 2025
Reply from SomnoMed
Hi James,
Thank you for sharing your experience - and thank you for your service. We’re glad to hear that your device served you well for many years, and we appreciate you taking the time to share your journey. We wish you continued success with your treatment. If you ever require information or support, please reach out to us at support@somnomed.com.
Sincerely,
The SomnoMed Team
Unfortunate Fail
The device was good in the beginning and then my mouthpiece broke and when I reached out to Somnomed no one would answer my emails. Lots of jaw pain in the morning and a permanent altering of my bite. Sleeping without it right now.
Update: Only after I wrote this review it seems the manufacturer is interested in helping. Poor customer service from day 1.
February 9, 2025
Reply from SomnoMed
Hi Rick,
We appreciate your feedback and understand your concerns. If you're having issues with your device or you’re experiencing discomfort, we recommend reaching out to your sleep dentist, as they can assess the fit and provide guidance on adjustments. If you need help connecting with your provider or have any questions, our team is happy to assist you—please contact us at support@somnomed.com.
Sincerely,
The SomnoMed Team
The convenience is the best part about…
The convenience is the best part about it.A lot better than having to wear a cpap mask and my sleep scores are basically the same.
January 7, 2025
Reply from SomnoMed
Thank you for your feedback! We’re glad to hear that you find the convenience of our product to be the best part. It’s great to know that it’s a better alternative for you compared to wearing a CPAP mask, and that your sleep scores have remained consistent.
If you have any further questions or need additional support, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your review!
Your SomnoMed ANZ Team
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Reply from SomnoMed
Thank you for your feedback. We’re sorry to hear that you experienced limited results and have now moved on to using CPAP. We understand that finding the right solution for sleep apnea can be challenging, and we appreciate you giving our product a try. A combination therapy works very well for some patient. Please reach out to your healthcare professional should you want to discuss it in more detail.
If you have any further questions or need assistance, please don’t hesitate to reach out. Your comfort and health are important to us, and we’re here to support you in any way we can. Thank you for sharing your experience. Your SomnoMed ANZ Team
My sleep apnea score went from 42 to 4
January 7, 2025
Reply from SomnoMed
Thank you for sharing your incredible results! We’re thrilled to hear that your sleep apnea score has improved so dramatically. It’s wonderful to know that our product has made such a significant impact on your health and well-being.
Your SomnoMed ANZ Team
Reply from SomnoMed
Thank you for your feedback! We’re delighted to hear that you’ve experienced reduced snoring and better sleep patterns with our product. It’s always wonderful to know that our solutions are making a positive difference in our customers’ lives.
Your SomnoMed ANZ Team
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