My name is Olerato. I received help from Kenny. I asked for assistance to cancel my membership because I did not fully understand the term and conditions of it and how it worked. He/She genuinely sent... See more
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Pleasantly surprised. I mistakenly took out this membership whilst on another site (may have an advertisement). They responded pretty quickly to my cancellation request. Impressed, not what I was e... See more
I have to write a review of the company that took my money sending me a stupid message on my email about theirs memberchip that I didnt see . After three months of writing and bullying ,I still have... See more
Happy with the agents assistance, she made me to be rest assured that I will get my refund back after subscribing on the Web without knowing
4.1
Great
185 reviews
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scammer 🤬🤬🤬
February 4, 2025
Unprompted review
Reply from Somysport
Dear rhizmel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@somysport.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
“Issue Addressed by Emerald”
“Issue Addressed by Emerald”, “Thank you Emerald”, “Thank you for the assistance Emerald”.
February 8, 2025
Unprompted review
SCAM
This company took a subscription from my credit card even though I did not subscribe to their services. I then contacted them and they gave me a long story about no refunds and making an exception for me BUT first I need to send them a screen shot of a POSITIVE REVIEW and DO NOT MENTION REFUND and only then will they process the refund. Well, I refuse to be complicit in the fraudulent scam and have reported them to my bank as a scam and fraud and i am also reporting them to the Consumer Council in Cyprus (which is where they are based
January 29, 2025
Unprompted review
Reply from Somysport
Dear cx,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@somysport.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eugene assisted me and help me resolve…
Eugene assisted me and help me resolve my problem
January 31, 2025
Unprompted review
I cancelled membership
I cancelled my membership which I joined by accident and scarlett kindly helped to confirm this and requested refund.
January 17, 2025
Unprompted review
Helpful Customer Service
They are very helpful about my inquiry. Thank you so much!
January 17, 2025
Unprompted review
I was scammed
I was scammed! I used a link in Facebook to enter a website to buy something but after the purchase I got an email from Somy Sport saying that I have purchased a membership. I did not want a membership and I had never heard about this website before or what they offer. This was misleading advertising. When I realized that instead of what I want to buy I bought a membership in this website, I immediately called my credit card to cancel it but they told me that I needed to talk to the business where I made the purchase because they need to cancel the operation. So I went to the Sommy Sport website and I used the chat option in the website to talk to an agent. I explained my problem to Andy who very kindly helped me to cancel my membership. The customer service is very good, fast and efficient and they solved my problem. But I had this problem because they sold me something very different from what I thought I was buying in the first place. That is the reason I only give them one start. I do not know what they sell or what is the membership for so I can not give a review about that. I hope I don't have further problem with this membership or website in the future.
January 15, 2025
Unprompted review
Reply from Somysport
Dear Daniela,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@somysport.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Happy with the agents assistance
Happy with the agents assistance, she made me to be rest assured that I will get my refund back after subscribing on the Web without knowing
January 13, 2025
Unprompted review
Issue addressed by Nela
January 8, 2025
Unprompted review
Can you please refund my subscription…
Can you please refund my subscription because I didnt do it.Im still waiting for youre responce.Were is my money?????
December 25, 2024
Unprompted review
Reply from Somysport
Dear Angel-lita,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@somysport.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Good customer support from Paula
They made everthing to solve the failure. Especially Paula was very kind and very helpful.
January 9, 2025
Unprompted review
The support of Imani is well appreciated
January 7, 2025
Unprompted review
Thank you Emily for responding for my…
Thank you Emily for responding for my request..
January 1, 2025
Unprompted review
Helpful support
January 6, 2025
Unprompted review
Alero is in touch and is sorting this…
Alero is in touch and is sorting this out.
January 3, 2025
Unprompted review
Reply from Somysport
Dear Customer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@somysport.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great service
Issue resolved, thank you Karl unfortunately I never did receive my credits
It would be great if I heard from them again ?
December 20, 2024
Unprompted review
Resolution of a misunderstanding
A misunderstanding on my side in a transaction with Somysport was competently and harmoniously handled and resolved by Zoe of the Escalation Team.
I am satisfied with the help and service in my dealings with the company.
December 3, 2024
Unprompted review
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