I got a bike from Sona Bikes through the bike-to-work scheme. While the bike looks great and feels stylish, there have been a few quality issues. Over time, parts like the leather handles came loose,... See more
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See what reviewers are saying
Got the city bike for men with the bike2work scheme and honestly cannot be more disappointed. The leather handles have been displaced after few weeks of use, everything rattles no matter the surface y... See more
Bought a bike back in October of 2022 and meant to review after I'd had it a while - no issues, great bike and service and good follow up afterservice after a couple of months to iron out a couple of... See more
Great company to order from, very efficient transaction process when ordering a bike through the Bike To Work Scheme. The bike received is stunning, superb quality and comes with a huge selection of... See more
I got a Sona Strada RS Road Bike to…
I got a Sona Strada RS Road Bike to Work Package, the bike is great and the team was also very helpful and answered my queries very quickly via email.
Great Service
Great Service, They explained the Bike to Work Scheme clearly and when I ordered Tim and the guys kept me fully up to date at all time, also the bike is awesome ;)
Theers Guys
great service
My bike was not ready for collection when I arrived (the order had gone to the wrong shop). The guys took my work address and dropped it off to me within the hour. very helpful and friendly staff, great service.
Not a good expérience
Bad expérience at shop
The bike is not the same Color than the website
The bike is not correctly assembled

Reply from Sona Bikes
Back break is not working after 3 week…
Back break is not working after 3 week of purchase and I met with an accident due to that.
I need some help in fixing this. It just 3 week and bike is not working. Please get back to me on the same
Great service
Great service, picked bike online and it was delivered a few days after payment. Bike is great, lightweight but sturdy.. will use again
Gary F
The service was good
I bought the Sona Strada bike through the bike-to-work scheme. The service was good. Smooth communication and fast response. I am just a bit disappointed with their bicycle shop partner. When I use the bike for the first time, the bike was very heavy and seemed like something was wrong. Then after a few days, I went to another bike (not their partner) shop to do a service, and the engineer in that bike shop told me that the bike was not well assembled. Almost all of the bolts were seems tighten only by hands. That was the reason why the bike was so heavy. After the services, everything is just perfect. My bike is now very light. I love my Sona Strada Bike.
Love my new wheels thanks guys
It is great service and happy to have…
It is great service and happy to have chosen this guys to make my bike its was super keep the good work up! Peace out 🚴♂️
Great service and very friendly.
High quality bike delivered
The staff was very friendly and helped me during the whole process to buy my bicycle.
I'm really happy with the amazing…
I'm really happy with the amazing service and how much they kept in touch with me. I got my bike through the cycle to work scheme with Sona Bikes after I heard from one of my colleagues who couldn't say nicer things about their customer service and quality bikes. Tim and Ed were really great!
Highly recommended
Highly recommended. Super nice contact and professional handling. Couldnt recommend more. Love my bike!
Great Customer Service and value
I recently used Sona for my jobs bike to work scheme. The process was incredibly simple, and the bike was ready to go within a day of notifying them that i had received the voucher. Highly recommended
Excellent
Bought a bike through the bike to work scheme and it couldn't have been easier. The bike and equipment are great quality and definitely worth the price.
Excellent service
Excellent service, very helpful. Tim was very helpful with any questions and bike was delivered to my house quickly.
Friendly staff, amazing products
Got my Sona bike via the bike to work scheme, the staff are fantastic and the bike is amazing.
Bike Purchase
I purchased a bike from Sona Bikes through bike to work scheme. I was worried that this would be a complicated process but the opposite was the case. Service was excellent. Any questions or concerns I had were dealt with by Paul via email promptly and courteously. I am very happy with my new bike and am happy to recommend Sona Bikes.

Reply from Sona Bikes
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