SonderMind Reviews 1,853

Jesse is a caring and very insightful therapist. This is my first experience with a therapist and I couldn't be happier with what I get from these sessions. This one was my third and I will definitely continue.

Helped with current challenges

Jill is great at listening, and giving feed back. She pays attention to detail. My experience with Jill has been very possitive.

Josephine really understands my problems and tries the best she can to help me. I appreciate that she takes her time with me.

Very understanding, thorough and helpful

Excellent session.

She is very nice. Asks great questions. I trust her.

Easy access to mental health resources. My therapist is empathetic and supportive. I like that we not only unpack issues and past trauma but we also look for small steps towards healing.

I feel really comfortable talking with Jennifer, the time flies. Her feedback and respect is really theraputic.

Morgan is available when needed, a careful listener, and she makes great suggestions regarding language and behavior.

So with SONDERMIND I selected a doctor Huff. I was already taking medications that weren't working. Which prompted me to change doctors again, so she decuided to do a gene test. She came back so thrilled because the medications I'm taking are perfectly suited for my genology. My simple response was, they're not working well. We need to increase the dose so. Since we increased my dose, All I've been telling her, is I don't feel good. I'm not happy. I'm not enjoying life. I wake up. I wish I was dead. then because I can't remember stuff like I used to I missed an appointment that charged me $75. My next appointment I hurried home in pouring, rain flooded streets, so I wouldn't be late and get charged seventy five dollars again when I opened up the website I saw I had a message. I opened the message and found out my appointment was canceled 6 hours earlier because she had an emergency
I called complain. I asked the lady on the phone. How many times a day am I expected to check your website? No answer. I had a follow-up appointment with the same doctor and she apologized since she had an emergency.I ask her, how many times a day am I supposed to check the website? Even the doctor didn't have an answer I kept telling her the emergency wasn't my problem. The problem is, the way you notified me and I think y'all owe me $50 for not notifying me through text or phone that went over like a lead balloon. Also I had to change my insurance beginning. 2026 so 3 days before my appointment. I gave them my new insurance information. My next bill, my copay is supposed to be $45. My next bill was $143. I found out the reason is they entered my insurance card information wrong. Rather than call me to correct it, they decided to view me as a self pay patient after having been a patient for almost a year. Now I am self paid because my insurance declined the copay I called and told him, I said, you don't have permission to charge my car $143. You don't know if I'm on a fixed income. You don't know if I can afford the extra $100. That you took out of my account.They tell it will take 10 to 15 days to get you a refund.The whole visit and no charge it and refund my money. The doctor told me to update my ins.info. not customervno service.Then, they told me that after I submitted my insurance again that they had decided to resubmit my claim. And that it would take 30 to 45 days for insurance to approve it.
I told the Dr. Huff,
you didn't even bother to apologize for me ending up in this position and she replied, Mr. Vaughn. I don't owe you an apology. So I sent another message back and said you can't even apologize and say that you're sorry that I'm struggling. And that I'm not feeling well that I'm having a hard time then. She replied, I apologize Mr. Vaughn, so I copied her previous Mr. Vaughn. I don't owe you an apology. Sent it back to her and told her to leave me alone as it stands now, my appointment was
February 26th I believe, and I still haven't seen my money and I probably never will all this company. And I call him a company, not a practice, not a doctor's office. All they care about is their money. I truly believe there's something to be said about not finding a recovery for a patient, because if a patient recovers you've lost income, the best way to keep making money is make sure they stay just sick enough to keep showing up. And not sick enough to leave and find another doctor I told my doctor it's just like a terminal ill patient.All you're doing is managing my illness.You're not leading me to recovery.I'm not getting better.Just manage my illness until I die
The worst part is. They'll reply to this link because it's an easier softer way, which is what SondraMine chooses is the easier softer way. I was an insured patient for a year. All I did was change my insurance. They're not sharp enough to figure out there might be a problem with the information and not with me, not having insurance.No, we'll just bill him much easier.I would stay as far away from these people as I could.
OHH, I FORGOT SHE told me she was going to refer me to another physician that was probably around march.The first

My therapist Megan Baxter is an extremely talented counselor she made me feel comfortable. She’s very down to earth and gives great advice. I walk away from every session Fiona accomplished feeling like some progress was made.

My counselor, Beth Russell, is so kind and understanding. She has a lot of Wisdom and expertise 💕I really like her a lot.

counselor is great

She helped me see some things I didn't before.

My mental health is feeling better since I have started my sessions.

Always responds right away. Walked me through a medication change and provided support during the change when I was having some difficulty. Responsive, professional, kind, and available. Really super helpful. I use Sondermind for all of my mental health support needs, with complete confidence.