Sonic Dental Reviews 

717
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the products for their effectiveness in cleaning dental appliances, highlighting the high quality and user-friendly design, making the process easy and life-changing. People appreciate how these devices thoroughly clean and sanitize various items, often restoring them to a like-new condition, with many receiving orders promptly due to efficient delivery. However, some customers noted occasional shipping delays, with items sometimes taking longer than expected to arrive. A few others felt that while effective, the devices might not completely remove all stubborn stains without additional manual cleaning.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness in cleaning dental... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

User experience

Consumers find the user experience to be positive, with many describing products as easy to use, intuitive,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Service

People report positive experiences with service, often highlighting its promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I kept putting off using my night guard because the cleaning method was such a hassle, so I decided to give the Sonic Pro a try, and it's life-changing! The entire process is such a breeze, and I can... See more

Rated 5 out of 5 stars

Sonic dental delivered their product promptly and in great condition with easy to understand instructions. Their product does exactly what they claim it does. My mouthpiece for sleep apnea has never... See more

Rated 5 out of 5 stars

My sonic dental cleaner has been pivotal on my Invisalign journey. I feel so much confidence in every clean knowing that the UV light is killing any potential bacteria that could harm my teeth. It’s q... See more

Rated 5 out of 5 stars

After 6 months of scrubbing aligners I discovered Sonic Odyssey. What an absolute game changer! Instead of laborious cleaning with a toothbrush I just pop them in the pot and 5 minutes later they’re r... See more


Company details

  1. Dental Supply Store
  2. Beauty Product Supplier
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level. With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have. Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!


Contact info

4.8

Excellent

TrustScore 5 out of 5

717 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(717)

452 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The kit was extremely effective at…

The kit was extremely effective at cleaning my retainer at night, and allowed me to have an easier, more effective mechanism at cleaning my retainer and oreventing cavities. It just makes things easier. I’ve had a retainer for 4 years, and I wish I would have known about this a lot sooner.

July 16, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

The retainers were shinier, but unit is loud

The retainers were shinier, but my retainers are about 10 years old and have been clouded and stained without proper cleaning. I know they were at least more sterile. I want to try the tablets to see if those help. The only thing I didn't like was the noise. I'd like to clean them as soon as I take them off, but my husband is sleeping and it makes a high pitched noise. I wish they would work on that. That is the reason for 4 stars.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with this cleaner

Really happy with this cleaner. It's quick, easy to use, and leaves my retainer feeling much fresher and cleaner than rinsing alone. The black design looks great, and the bundle is good value. Definitely worth it if you use dental appliances every day.

July 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had a fault with my sonic pro

I had a fault with my sonic pro. Contacted the company and it was resolved immediately with no issues. Grace the head of customer service went above and beyond to help.
A new replacement product was sent to me within a couple of days with no problems whatsoever.
The best customer service support you could wish for and would definitely recommend to use this company you won’t be disappointed.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolute game changer and makes the…

Absolute game changer and makes the whole liner / teeth straightening process so much better. I’ve bought all three items and use them daily. The service is response and very helpful and the products are easy to use.

July 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The best combination: Sonic Pro effervescent cleaning tablets with the Sonic Pro with the ultrasonic cleaner

I tried the Product Sonic Pro effervescent cleaning tablets with the ultrasonic cleaner, and the results were outstanding.

The tablets dissolve quickly and greatly enhance the cleaning process. They not only help remove visible stains but also leave a very pleasant feeling of freshness, completely eliminating odors. The combination with the ultrasonic cleaner makes a clear difference compared to traditional cleaning: the result is much deeper and more even.

Another advantage is that they are very easy to use and leave no residue or strange tastes, which is important when dealing with dental splints. Furthermore, the format is practical and convenient for daily use.

Once again, the customer service deserves special mention. The service was excellent, fast, and very professional, which further reinforces my confidence in the brand.

In short, a perfect complement to the Sonic Pro. If you already own the device, these tablets elevate the level of cleaning and make maintenance much more effective and simple.

July 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very effective I won't ever clean my night guard any other way

It is a very good product it is also easy to order. It's our second one we purchase for our home my mom has one for her night guard and she recommended it to me so I said yes and she ordered one for me I love my Sonic dental pro. I also like the fact that it is very small and because it's a clean white small pod it's almost invisible in the bathroom. The noise level is very very low so it's not annoying.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

My products arrived promptly

My products arrived promptly, and I started using them straight away. The dental Pro cleans my night went very well and I’m very happy with the water floss.

June 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The SonicPro is a gamechanger if you…

The SonicPro is a gamechanger if you wear a nightguard or other dental device. It gets them really clean so you won't get that sticky/hazy mouthguard which are impossible to clean manually. Really glad I bought this, it works great and I feel a lot healthier using a mouthguard that's clean and sanitary. Great product, I use it every day and I'm glad I bought this.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a SonicStream flosser that…

I purchased a SonicStream flosser that began to turn itself on. This was particularly annoying in the middle of the night. I could turn it off but it would turn itself back on until the battery eventually drained. I reached out to Sonic Dental for assistance. Grace at Sonic Dental was very helpful in trying to trouble shoot the issue. We eventually realized that the unit was defective. A replacement is being shipped. Great customer service and product!

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

A game changer for cleaning my…

A game changer for cleaning my retainers. Easy to use daily with a deeper clean option which I use weekly. Only reason it’s not 5 star, is the pod could be a little bigger. My retainers overlap slightly when both being cleaned at the same time.

July 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look