Sonic Drive-In Reviews 324

It would be nice if they would fresh cook their patties. Cooked in the morning and served cold.

Everyone at sonic is always rude. They all seem to be new also bc they never know what’s going. My orders are constantly wrong. The app is the absolute worst. If there’s not enough on a gift card it tells you to reload it but it never goes through! It should take off the amount on the card and let you pay the rest with a credit/debit card. It sometimes won’t even accept gift cards when trying to add them to my account (yes I’m positive there’s money on them). Many times iv tried to place an order but it says it can’t be completed. The workers never are helpful when this happens. Once you put the gift card in the app you can’t use it at the store so I can’t just go there and place the order in person.

Among other items, we ordered "Groovy Fries" which are $1.00 for a large, for a limited time. The fries were awful, very greasy (downright oily) and all were tiny bits for which there was no way to dip them. The large ??? size was laughable, equal to anyone else's medium fry at best. It appears as though Sonic will be charging $3.49 for these fries once the promotion is over. GOOD LUCK with that. I hope the old style fries will still be available.

Sonic in Midland dr in Midland Tx is absolutely horrible. I would leave 0 stars is possible. Manger walks in the out door and runs into an employee. Took 18 min to make (1) med blast. Several cars got their larger orders served before who drove up and ordered after me with trays of food. The stupid girl who took my order on del it should not be dealing with public and I’ll leave it at that. Never again.

I know a person who worked for Sonic and was fired because of two workers mistakes and one being a manager, while she was terminated the manager allowed a pervert to work there! This is the Sonic on shorter ave in rome ga, the manager told the worker she didn’t want the news about the pedo getting to Hr! There has been many warnings given to this man he sexually harassed and tried to sexually assault the worker and others! THIS WILL BE ON THE NEWS SOON COOSA VALLEY! Look out for the name Malachi Johnson.

OMG! What idiot at sonic thought it was a good idea to change the french fries! The new fries suck! Will not be going back to Sonic ever!

Honest: They already had my hamburgers cooked. They threw them back on the grill. The first one was not as good as usual, the second one was completely uneatable.

I buy Sonics in different locations. This one by far has the worse cook.

the ice cream machine was down and made the hot dogs wrong the manager was very rude and said they were on a 15 min hold for food and she said if people leave she doesn't care i have been in customer service are well over 15 years you dont treat you customers like that and contracting support was no help they want to give me gift card and free food i dont what to eat there at all

FIX YOUR STUPID APP, I WAS PARKED AT SONIC AND PLACE ORDER AT A DIFFERENT SONIC ACROSS TOWN NOT KNOWING THE ADDRESS! THE APP DOES NOT RECOGNIZE CURRENT LOCATION!

Restaurant sat on my delivery order for 45 minutes before cancelling it. It was already 15 minutes late when they cancelled. TWO drivers went to pick it up from the restaurant... after that, they cancelled the order saying it was not deliverable. We are around the corner from them. Poor service... actually no service lol. Will not be ordering from Sonic again. Not reliable in the least. Try harder.

I just went to sonic with the taste for their wonderful french fries. When I received my order to my surprise, they had changed their fries. They are not worth the money. They’re processed and airy and hold the oil so they were greasy. I will not be buying french fries from sonic again. Unless they go back to the french fries they had previously.

The drinks are good but, it's expensive to eat here for what you get. The popcorn chicken I bought (overpriced) was old and mostly breaded, not much chicken.

Albuquerque, NM. Menaul & Carlisle

Sonic has either poor or shady management skills. The managers did things like right me up or just take me off the schedule without me even knowing. The manager Blake Ross accused me of not being fast enough or effetiant enough. Even when everyone says I do a good job. On top of slowly being removed from the schedule and not being told anything important. Sonic his either shady, discriminating or have poor management. And he acts like he doesn't know what I'm talking about when I say I don't feel I'm being treated fairly. I've had conversations with my coworkers and nobody else is being treated this way

I don't recommend sonic to anyone. They don't have staff that makes the food in a quality manner or quantity is inaccurate. Sometimes people are rude and not giving customer service when you arrive. It's not what it seems advertised on TV.

Sonic's employee, an actual manger ignored me then refused to service me about 10 days ago just because she didn't feel like to do it, then Sonic offered me to give a free meal as a compensation, then asked to me download the app, I did as they asked me to, then asked me to wait 24 hours , which I did again. Then they said they have to review it with their team, as if we are dealing with million dollar bank transaction. Really Sonic drive in dropped the ball many times and actually didn't keep their promise. I would not recommend Sonic to nobody.

I ordered a chicken sandwich. It took a few minutes, so I thought, oh good, it will be fresh. The chicken tasted bas as if they had been using the same oil for a long time.

Sonic drive on foxrun parkway in opelika is without a doubt the worst restaurant in the the city they don't wear hair net or a hat or pull their hair up this place is bad no gloves and they are rude my first and last visit I'm talking sweatpants crop shirts and all

Sonic in Tracy no bueno :(
Been to this location 3 times and Every time food has been overcooked
Took kids there for lunch and food ( chicken slinger and corn dog) was burnt on the outside and not cooked on the inside:(
3 strikes & your out
*Turn Down Your Oil… Way Toooo Hott*

Had to go through the line twice just to get someone to take our order. Food was just ok. We got corn dogs and they were cold in the middle.

Do not order from this restaurant, The manager Hailey is nasty and rude. She fires employees for no reason not giving them a chance. When asked the reason why she said: I don't have to tell you anything'. Not realizing her tone and actions just lost a potential customer.