I actually love there designs and I've gotten a couple of things from them that are wonderful. But the quality of the materiels is generally terrible. Pieces that are padded (like the one I love) ov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some of your clothes are beautiful and different. Because of that I suppose it allows you to raise the price. I would purchase a lot more if the prices were cheaper. The other thing is, I do not like... See more
Company replied
I did not like the fact that the garments look totally different from the photos. There are no refund attachments and 10% and 20% gift cards are not enough for the money a person spends to get these... See more
The pictures of dresses are lovely, but the reality is frightful. The overall quality is poor. An XL was ordered but a tiny "standard size" ( a one size fits all) was sent- the dress was equivalent t... See more
Company details
Written by the company
What we do? Soolinen.com designs and makes chic plus size dresses and outfits. We provide custom make service for every customer. Our designer team: Talented designers from US, China, Japan, France, Italy and India. What you find here: 1. We have around 40% repeat customers and they tend to leave reviews on our website, not here. 2. We can't guarantee 100% satisfaction and we try our best. Outfits may not fit perfectly, which happens frequently for online shopping. And those customers tend to come here and still, we try every effort to make 100% satisfaction
Free Shipping Over $120
Written by the company
- Worldwide Delivery
- Free Return Guarantee
- 30 Days Return Guarantee
- 24 Hours Customer Service
- All emails will be replied within 24 hours on business days.
Free Custom Tailoring Service
CustoMade to Fit You Perfectly, Inside and Outm
We offer professional custom clothing services for every style, occasion and body shape. From fabric selection to precise cutting and detailed fitting, every piece is crafted exclusively for you. Whether it’s daily casual, business formal or special-event outfits, we design and tailor to highlight your unique temperament and ensure comfort, elegance and a truly one-of-a-kind fit.
Contact info
Kowloon, 00000, Hongkong, Hong Kong
- sales@soolinen.com
- soolinen.com
80% Off Today!- Soolinen
2.2
Poor
1K reviews
Replied to 81% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
That Soolinen is not a scam site and the dresses are beautiful.
Going thu the hundreds of beautiful items was so much fun and I knew I would find my prefect dress. I had gotten a bracelet awhile ago and I was happy would it.
March 30, 2026
Beautiful Purchase
I purchased a beautiful coat which exactly met my expectations and more. The service was great. The size & quality perfect also. I love this coat. Thank You.
March 23, 2026
Very fashionable and well made clothing and accessories.
Beautiful clothing , great designs and well made merchandise.
I thank you for providing such great merchandise.
March 23, 2026
Disappointed the order looks nothing…
Disappointed the order looks nothing like what i saw on your advertisement
March 30, 2026
Reply from Soolinen
HI Khosi
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
The product arrived damaged/poor…
The product arrived damaged/poor quaility. The response I got for a refund was to offer me 25% because they don't want to pay the shipping but will not refund my entier payment.. Terrible quality products and terrible customer service. Do not buy from this company. You will be flusing your money down the toilet.
March 25, 2026
Reply from Soolinen
HI Susan
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
Reply from Soolinen
HI Andrea
I sincerely apologize for the delay this has caused.
Your order has been shipped in two separate packages, which are currently being expedited.
Here are the tracking links:
https://www.17track.net/?nums=UL040552789YP
https://www.17track.net/?nums=UL040239638YP
According to the tracking information, the packages are currently on a flight bound for the United States.
They are expected to be delivered to you within 1–5 business days.
I will follow up with the carrier to urge them to deliver your packages as soon as possible.
Best Regards,
Summer
Disappointing
When I received the items, they were cheaper and of a lighter fabric than they were supposed to be. One of the items does not fit at all. I spoke with one of your agent before the items were shipped and she told me that they would all be in an extra large as I requested, but my arm will not even go in the arm hole of the jumper. Very disappointing. The skirt was a lot shorter than I thought it would be. I thought it was to be ankle length instead it is mid calf. I think of linen as a heavy fabric and these do not feel like linen to me.
March 30, 2026
Reply from Soolinen
HI Corbin
Sorry for bringing you an unpleasant shopping experience
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
I will contact Soolinen for their custom-tailoring.
I'm grateful to hear from Soolinen that they offer custom-tailoring. I intend to contact them.
March 29, 2026
Reply from Soolinen
HI Nicole
I noticed that the product you ordered is already the largest available size.
If you feel that it still isn't quite right, perhaps we could offer you a custom-tailoring service.
Please contact us via email at sales@soolinen.com.
We will respond to your inquiry within 24 hours on business days.
Thank you!
Summer
In the package was the wrong item
In the package was the wrong item. This is not the shirt I ordered. I ordered the light blue denim, not the dark colored. I ordered the light colored one.
March 29, 2026
Reply from Soolinen
HI Sandra
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
My package was cut in half and that's…
My package was cut in half and that's how it was delivered. I love the dress I ordered. I am so glad the cut didn't go throughthe dress
March 28, 2026
Reply from Soolinen
HI Denese
We sincerely apologize for the unpleasant shopping experience you encountered.
If the product you received is damaged, please contact us via email at sales@soolinen.com.
We will promptly reship the product you ordered.
Best Regards,
Summer
They are great
They are great. The product came on time. Customer service system is good too. I email them and they reply pritty fast.
March 30, 2026
The dress was not at all as pictured. Suspect scammers at work.
The dress was not at all as pictured. It was huge (I ordered a small) and the dress had no size tag. It was not contoured but rather like a gunny sack in shape. The fabric was poor quality with raveling threads in many places.
March 30, 2026
Reply from Soolinen
HI Shelly
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
Very long time from order to delivery
Very long time from order to delivery, sizing quite small
March 25, 2026
Reply from Soolinen
HI there
I sincerely apologize for the delay.
Since some of the products require customization—combined with the fact that this involves international shipping—the process is taking a little longer than usual.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
Reply from Soolinen
HI Florencia
We sincerely apologize for the unpleasant shopping experience you encountered.
I have reviewed your order; since it required customization—and given that it involves international shipping—the process has taken slightly longer than usual.
However, we have now completed the order and shipped it out.
Your package is currently in transit aboard a flight bound for your country.
I will follow up with the carrier to urge them to deliver your package as quickly as possible.
Best Regards,
Summer
Wrong product but customer has to pay for return?
You sent me a wrong product which is not something I ordered and asking me to pay for the return. It is unethical. You need to change your policy.
March 19, 2026
Reply from Soolinen
HI eriarai
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
i have been wanting to return 2 items…
i have been wanting to return 2 items and no one has gotten back to me with label
now im stuck with 2 jackets that are too big
very disappointed
March 26, 2026
Reply from Soolinen
HI tessy
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer
I received a top recently of excellent…
I received a top recently of excellent quality and the fit was perfect.
March 25, 2026
The delivery was fast
The delivery was fast. The quality of the shoes is primo. Would definitely order from you again
March 21, 2026
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