We recently bought a 4 seater sofa from Sophie Conran. From the initial reaching out and making an appointment to visit the showroom, to the after care, the service has been exceptionally professional... See more
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We recently purchased the 3-seater Felix sofa in Potting Moss and absolutely love it! A huge thank you to Nadia, Melanie, and the entire SC team. They made our experience seamless, especially by... See more
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I couldn’t be more thrilled with our sofa! The quality is just incredible; sofas are such investment pieces, and this one was really worth it. It feels like something we will have forever. Every perso... See more
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The sofas look absolutely beautiful. I’m honestly so impressed. You can really feel the craftsmanship and attention to detail. They’re super solid and well made, with firm but comfortable seating... See more
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Company details
Written by the company
Shop Sophie Conran's award-winning Portmeirion collection, bestselling dining sets, porcelain mugs, cotton bedding, gardening tools, gorgeous gifts and more!
Contact info
Registered Office Address: Salisbury House, Station Road, CB1 2LA, Cambridge, United Kingdom
- www.sophieconran.com
4.8
Excellent
113 reviews
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4 seater sofa
We recently bought a 4 seater sofa from Sophie Conran. From the initial reaching out and making an appointment to visit the showroom, to the after care, the service has been exceptionally professional and they really care in making sure we were 100% happy with the end result. The whole team were such a delight to deal with. I would highly recommend you to consider a sofa as we have nothing but praise to share from our experience.
July 8, 2026
Unprompted review
Reply from Sophie Conran
Dear David,
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you had such a positive experience with us, from your first visit to our showroom through to delivery and aftercare. Knowing that you were happy with both the service you received and your new four-seater sofa means a great deal to the whole team.
Your kind words and recommendation are truly appreciated, and we'll be sure to share your feedback with everyone involved. It was a pleasure to help you find the perfect sofa, and we hope you enjoy it for many years to come.
Thank you again for choosing Sophie Conran.
Warmest regards,
The Sophie Conran Team
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Reply from Sophie Conran
Dear Christina,
Thank you so much for your lovely five-star review. We’re delighted to hear that you found our sofas beautiful.
We completely understand that purchasing a handcrafted sofa is a significant investment. We do offer flexible payment plans, which can help spread the cost and make one of our pieces more manageable.
Please feel free to contact our team should you ever wish to explore the available options. We would be very happy to help.
Warm regards,
The Sophie Conran Team
Professional and thoughtful customer care
Following an issue with my order, I was contacted directly by the company with a sincere apology and a full refund for an item not delivered for several weeks. They also arranged a thoughtful goodwill gesture, which was appreciated and unexpected.
I was impressed by the professionalism of their response and the effort they made to put things right. It’s refreshing to deal with a company that listens to feedback and genuinely cares about its customers.
Thank you to Janine and the team for their help and excellent customer service.
June 13, 2026
Unprompted review
Reply from Sophie Conran
Dear Anne,
Thank you so much for taking the time to share your kind feedback.
We are truly sorry that there was an issue with your original order, but we are very pleased that Janine and the team were able to resolve the matter and provide the level of care and service you deserved.
Your comments mean a great deal to us. We always aim to listen carefully, take responsibility, and do everything we can to put things right when an issue arises.
Thank you again for your understanding and for recognising the team’s efforts. We sincerely appreciate your support and hope to welcome you back in the future.
Warmest regards,
The Sophie Conran Team
Reply from Sophie Conran
Thank you for your kind review!
We're so pleased to hear that you appreciated our communication and follow-through. Providing a friendly, attentive service is very important to us, and we're delighted this was reflected in your experience.
Thank you for your feedback, and we hope to assist you again in the future.
Warm regards,
Melanie
Love Sophie Conran!
A great company to work with; very communicative and responsive. The custom ottoman we sourced for a client is perfection. So very happy to be able to get your beautiful product here in the US! Can't wait to source from you on future projects!
June 5, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with both the service you received and the finished custom ottoman. Knowing that it was the perfect piece for your client makes all the hard work worthwhile.
It's a pleasure to be able to bring our furniture to customers in the US, and we're thrilled to have been part of your project. We truly appreciate your kind words and look forward to working with you again on future projects.
Warm regards,
Melanie
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To the Sophie Conran Team! Thank you!
Dear Melanie,
Thank you for reaching out. I am indeed very well and absolutely thrilled with my new Sophie Conran Coco couch, Peony summer sky fabric. It truly looks and feels even better than I anticipated, and I've already found it to be exceptionally comfortable – perfect for napping!
I also wanted to express my sincere appreciation for the outstanding service I received throughout this entire process. Please convey my gratitude to Nadia and Adam; their professionalism and support were exemplary. Furthermore, the delivery team was incredibly efficient and courteous, making the entire experience seamless from start to finish.
Thank you once again for providing such a delightful experience and for delivering such a beautiful piece of furniture.
Sincerely yours,
Mercy Bravo
May 6, 2026
Unprompted review
Reply from Sophie Conran
Dear Mercy,
Thank you so much for your wonderful feedback.
We are absolutely delighted to hear how pleased you are with your new Sophie Conran Coco sofa. It's especially lovely to know that it has exceeded your expectations and is already proving to be the perfect place to relax—and even enjoy a nap!
Your kind words about the service you received mean a great deal to us. I will be sure to pass on your compliments to Nadia and Adam, who will be thrilled to know they helped make your experience such a positive one. I will also share your feedback with our delivery team, who will greatly appreciate your recognition of their efficiency and professionalism.
Thank you for choosing us for your home, and for taking the time to share your experience. We hope you enjoy your beautiful new sofa for many years to come.
Warm regards,
Melanie
My Forever Sofa — Worth Absolutely Every Penny
After what felt like an endless search for the sofa of my dreams, I finally, finally found it in the Sophie Conran 3.5-seat Coco Bella in Dandelion Strip — and I am absolutely smitten. This piece has completely transformed my living room, and I find myself stopping to admire it daily. No exaggeration.
FABRIC & FINISH
Where do I even begin? The Dandelion Strip fabric is a total showstopper. The colour is gloriously warm and joyful — it lifts the entire room — and the stripe pattern is immaculately woven, with razor-sharp precision at every seam. Up close, the upholstery has the most wonderful weight and texture; it feels luxurious to the touch and looks like it belongs in a beautifully curated interior magazine spread. It hasn't creased, hasn't sagged, and hasn't lost a single iota of its vibrancy. This is fabric that was made to last and to be loved.
CONSTRUCTION
The craftsmanship is outstanding. The frame is rock-solid — not a creak, not a flex, not even a hint of compromise. The legs are exquisitely finished, the proportions are absolutely perfect, and the 3.5-seat width is a total masterstroke: generous and welcoming for my Portie, family, and friends, yet elegant enough to be the crowning jewel of my living space. Every single detail speaks to a genuine, thoughtful quality.
A SMALL HICCUP HANDLED BEAUTFULLY
I'll be honest — when the sofa arrived, and the cushion density wasn't quite the firmer feel I'd requested, my heart sank a little. But the team's response was nothing short of exemplary. They were warm, swift, and utterly gracious in making things right — no hoops to jump through, no excuses, just genuinely brilliant customer care. It was a reminder of what it feels like to be truly looked after, and it made me love the brand even more.
OVERALL
I am over the moon. This is my forever sofa — the one I'll reupholster before I ever give it up — and I am thrilled, thrilled, to have spent the money on something this extraordinary. If you've been deliberating, stop. Just do it. You will not regret a single moment.
May 9, 2026
Unprompted review
Reply from Sophie Conran
Dear Donelly,
Thank you so much for taking the time to write such a thoughtful and generous review.
We are absolutely delighted to hear how much you love your Sophie Conran Coco Bella sofa in Dandelion Stripe. Reading your description of the fabric, craftsmanship, and the way it has transformed your living room was truly wonderful. We take enormous pride in the quality of our furniture, so knowing that every detail has met your expectations means a great deal to us.
We also greatly appreciate your understanding regarding the cushion density. While we're sorry it wasn't quite right on arrival, we're pleased that our team was able to resolve the issue quickly and ensure you received the comfort you were looking for. Providing excellent customer care is just as important to us as creating beautiful furniture, so your kind words are especially appreciated.
To hear you describe this as your "forever sofa" is perhaps the greatest compliment we could receive. Thank you for placing your trust in us and for sharing your experience so eloquently. We hope you, your Portie, family and friends enjoy many happy years making memories on your beautiful Coco Bella.
With warmest thanks,
Melanie
Absolutely wonderful service and sofa
Absolutely wonderful service, people and sofas. There aren't enough adjectives to do justice to my Coco Loveseat. Very pleased I invested in it. And such friendly people on the end of every email.
March 25, 2026
Unprompted review
Reply from Sophie Conran
Dear Sewell,
Thank you so much for your lovely review.
We're delighted to hear how pleased you are with your Coco Loveseat and that it feels like a worthwhile investment. Your kind words about both our furniture and our team mean a great deal to us.
Thank you for choosing us, and we hope you enjoy your beautiful loveseat for many years to come.
Warm regards,
Melanie
Sophie's is more than just a furniture…
Sophie's is more than just a furniture company. Their representatives assisted in planning furniture and fabric choices. Very responsive to my multiple questions and concerns. Wonderful all around.
May 6, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much, Elizabeth, for your wonderful review.
We are delighted to hear that you felt supported throughout the process, from planning your furniture pieces to choosing fabrics. It was a pleasure helping you, and we truly appreciate your kind words about our team’s responsiveness and service. We hope you enjoy your pieces for many years to come.
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Beautiful Products and Staff
Not only was the Sophie Conran team lovely to work with, but the loveseat is beautiful and SO comfortable! Love this company!
May 4, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your wonderful review. We are so pleased that you are happy with the service and love your new Loveseat. Working with customers like yourself is an absolute joy!
Fantastic customer service from…
Fantastic customer service from deliberating the fabric and style to delivery and follow up. Couch is so comfortable and looks amazing. A great experience !
May 9, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your kind review. We are so happy to hear that you have had a great experience working with us and that your new couch is everything you hoped for. We hope you enjoy your new furniture for many years to come.
Wonderful experience from start to…
Wonderful experience from start to finish, including lots of advice on which sofa, which fabric and which piping to pick as I was tempted by so many choices. Love that they manufacture in both the US as well as the UK, making the delivery journey a lot easier.
November 11, 2025
Unprompted review
Reply from Sophie Conran
Thank you so much for your lovely feedback. We’re delighted to hear you had such a wonderful experience from start to finish. Choosing the perfect sofa, fabric, and piping can be a big decision, so we’re glad our team could help guide you through all the options. It’s also great to hear that our UK and US manufacturing made the delivery process smoother for you. We hope you enjoy your new sofa for many years to come!
Delightful from start to finish
Delightful from start to finish - helped me with design, sent many fabric samples, helped me get my order in before the price increase, kept me informed through the construction, effortless delivery, gorgeous pieces. I purchased a sofa, chair, and ottoman and could not be happier.
April 19, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your incredibly kind words! It was truly a pleasure working with you from start to finish. I’m so happy we found the perfect fabrics and were able to get everything finalized before our price increase.
Hearing that you felt informed and cared for throughout the process means the world to us. And most importantly, we are thrilled that you love your new sofa, chair, and ottoman — knowing they’ve found such a happy home is the best part of what we do.
Thank you again for your trust and support. Enjoy your gorgeous new pieces for many years to come!
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The most attentive service from first…
Amazing attentive service from first meeting with Nadia to liaison with production and logistics, Melanie was fantastic with rearranging and holding off deliveries with our continual building delays. Delivery and installation was a dream - true experts.
Sofas are beautiful and couldn’t be more comfortable
April 24, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for this wonderful feedback! It was an absolute pleasure working with you throughout the process. Nadia, Melanie, and the entire team will be so happy to hear your kind words.
We completely understand how stressful building delays can be, so we are delighted we could help make things a little easier and ensure everything arrived at just the right time. Hearing that the delivery and installation felt seamless — and that you are so happy with the look and comfort of the sofas — truly means so much to us.
Thank you again for your trust and support, and we hope to work with you again on your next project.
Big thank you to the team at Sofie Conran
I have 2 lovely sofas & a footstool that fit beautifully in my small cottage.
I would like to thank especially Nadia & Melanie who were absolutely fantastic. They were professional & friendly, nothing was too much trouble. Also the chaps who delivered the sofas big thank
you. Friends & neighbours have loved & admired the sofas.
April 18, 2026
Unprompted review
Reply from Sophie Conran
We really appreciate you taking the time to share this—thank you.
It’s wonderful to hear how well your sofas and footstool suit your cottage, and that you’re enjoying them so much. We’ll make sure Nadia and Melanie hear your kind words—they’ll be so pleased to know they made a difference. Your thanks will also be passed on to the delivery team.
And how lovely that your friends and neighbours are admiring them too!
Warmest thanks again, and we hope you continue to enjoy your furniture for many years to come.
Incredible!
From the very start, Sophie Conran was the obvious choice for our new sofa! We had been browsing the net for a while in the hope of finding something extra special for our new home and very nearly gave up… that is until we clapped eyes on Sophie Conran’s glorious website! We quickly fell in love with the classic chic of her designs and knew it was the right choice! Nadia was very accommodating and knowledgeable in helping us choose the right sofa and Melanie was a joy to work with in managing a seamless experience in delivering our order ahead of the scheduled delivery date! The entire process was stress-free and without any effort from our side! I cannot recommend this company enough 😃
March 27, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your incredibly kind words—this truly means the world to us.
We are absolutely delighted to hear how much you love your new sofa and that you found the perfect piece for your home with us. It’s wonderful to know that your experience, from browsing through to delivery, felt seamless and enjoyable.
I will be sure to pass along your lovely feedback to Nadia and Melanie—they will be so pleased to hear how much you appreciated their help and support throughout the process.
Thank you again for your recommendation and for choosing us. We hope your sofa brings you many years of comfort and enjoyment in your new home.
Exceptional
Exceptional. That’s the best way to describe both my experience with the Sophie Conran team and our new sofa. From the very first interaction, Nadia was incredibly helpful and communicative, even creating a custom rendering of the sofa in a fabric that wasn’t shown on the website.
Once our order was underway, Melanie made the delivery process seamless with clear, timely communication.
The sofa itself truly has a “wow” factor. It’s unbelievably comfortable - an absolute joy to sink into - and everyone who sees it comments on how beautiful it is. I couldn’t be happier with this investment in our comfort and home.
March 18, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your experience with the Sophie Conran team lived up to expectations.
Nadia will be thrilled to know our custom rendering helped bring your vision to life, and Melanie will really appreciate your kind words about making the delivery process smooth and stress-free.
It means a lot to hear how much you’re enjoying your new sofa—comfort and beauty are exactly what we strive for, so knowing it’s become such a special part of your home is incredibly rewarding.
Thank you again for your support and for choosing us—it truly means the world!
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Beautiful Roman blinds in a stunning…
Beautiful Roman blinds in a stunning fabric. Excellent workmanship, I’m really pleased with them.
March 24, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for your review. We are thrilled to hear you are happy with your new bespoke blinds. Please reach out to our team if you require any further assistance with our home interiors.
I have just received my bespoke coco…
I have just received my bespoke coco sofa, chair and footstool I am absolutely thrilled. Nadia in the design team was incredibly helpful and supportive as soon as I approached Sophie conran after seeing the off the peg range in John Lewis. She as even kind enough to do a zoom call on a Sunday afternoon to talk about ideas. Nadia helped with fabric choices and I ended up choosing a stunning floral with a plain border from two separate fabric manufacturers, bespoke really means you can choose literally anything although one fabric I loved Nadia explained wouldn’t be suitable for loose coverings which saved a very expensive mistake, she was so helpful during literally dozens of emails and calls 🥰 Melanie took over once the order had been placed keeping me up to date with timelines and delivery ( which ended up being much quicker than I expected) it has been such a luxury to have an L shape sofa made to our exact measurements rather than making do with what is available in a shop. The delivery team were excellent and very professional. I cannot recommend Sophie conran enough the quality of the furniture and overall customer service even down to the stunning scatter cushions has been first class … thank you all so much
February 25, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much for taking the time to write such a wonderful review. We are absolutely delighted to hear how thrilled you are with your bespoke Cocover the moon to sofa, chair and footstool — it all looks so beautiful.
Nadia will be so happy to read your kind words. She is so passionate about helping our customers bring their ideas to life, and I know she loved working with you to create something so personal.
Melanie and the wider team will also be delighted to hear your feedback. Keeping you informed and ensuring everything runs smoothly through to delivery is so important to us, so it’s wonderful to know you felt well looked after every step of the way — and that your furniture arrived sooner than expected!
Thank you again for your recommendation and for trusting us with your home. We hope you enjoy relaxing on your beautiful new furniture for many years to come
Beautiful sofa, personalised service
I recently purchased a beautiful sofa bed from this company, and I couldn’t be happier with the experience and the product!
The sofa is stunning quality – comfortable, well-made, and exactly the stylish design I’d been struggling to find elsewhere. It’s already transformed my living space and received tons of compliments from friends.
What really stood out was their exceptional customer service. The team was incredibly helpful, friendly, and accommodating throughout, especially with my delivery timing. They went above and beyond, making the whole process stress-free.
Highly recommend!
February 24, 2026
Unprompted review
Reply from Sophie Conran
Thank you so much Rebecca. It’s wonderful to know that you found the perfect design after such a long search — and even better that it has already transformed your living space and earned compliments from friends. Hearing that it’s not only beautiful but also comfortable and well made means the world to us.
We’re especially pleased that our team could support you with delivery timings and make the whole experience smooth and stress-free. Providing thoughtful, accommodating service is just as important to us as the quality of our furniture, so your kind words truly mean a lot.
Thank you again for your recommendation and for choosing Sophie Conran. We hope you enjoy your sofa bed for many years to come!
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