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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and the opportunity to try new items before buying full-sized versions. People appreciate the quick delivery and the overall experience of receiving samples to review. However, some people were dissatisfied with the delivery service, mentioning that samples never arrived despite receiving tracking information or confirmation emails. A few reviewers also noted that the samples were smaller than expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers appreciate the opportunity to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many consumers praise fast delivery, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SoPost is a great company. I've been receiving samples of products to review and been fortunate to test several products now whilst receive some great offers. I love giving honest feedback on products... See more

Rated 5 out of 5 stars

I loved receiving my free sample and always love the reliable service and variety you get from SoPost. It always nice to try a product before purchasing a full size item, so you know you like it etc.

Rated 5 out of 5 stars

Fabulous company, gives you chance to try new products and share your thoughts.


Company details

  1. Business Services

Written by the company

We are the leading platform for online product sampling. We work with major brands to get their samples into the right hands.


Contact info

3.9

Great

TrustScore 4 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

My sample of the pink ice perfume by…

My sample of the pink ice perfume by rue 21 came in a few weeks and all I got was a paper that you would usually get out of a magazine I was very disappointed! The smell of the perfume was just okay.

January 16, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

Today I received more samples and normally takes less than a week and always nicely packed. I definitely will order from them again,also if you have a app Gmail or yahoo you can still submit a form. I highly recommended.

December 17, 2021
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam. Never received my item. The “contact us” on their website is only for their partners, if you have a gmail/yahoo email—you cannot submit a form.

October 25, 2021
Unprompted review
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Rated 3 out of 5 stars

You become tons of Spam Emails after...

Since I ordered my Dior Serum sample (Instagram offer), I have been OVERFLOWDED with spam emails in my inbox. They continue arriving, every day, and they do not go to the spam folder... There is no way to unsubscribe or revert this situation (remember: in order to receive the gratis sample of this Dior Serum, I had to consent my Email, my private Adress, my Name... and THEN re-confirm my Email account!).
P.S.: I became my Serum after almost 3 months, ok. But the spam Emails are still arriving...

August 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic way to get samples for free

I think its great. My samples always arrive, sometimes even after few days. I have no problem waiting for it longer. Not sure why people complaining I guess you can't please everyone. It's a great way to try stuff before buying them.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Get plenty of samples

Get plenty of samples (at least 3 per month) varying from mascara, creams and of course perfumes from companies like YSL, Loreal, Valentino, Jimmy Choo, pack rabbane + more. As they always say, it will be with you within few weeks. People should stop complaining about the waiting time as it's a FREE sample.

February 18, 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered my free sample and it came used and half full as you could smell it when I opened the packaging. I will not be ordering from yourselves again. Very disappointed

December 12, 2020
Unprompted review
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Rated 3 out of 5 stars

Okay I guessb

Unfortunately they don't send out their samples very quick. I just received my sample after a month. No customer service but you'll receive your sample at some point. They don't give out dispatched information etc.
They're okay I guess ?

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

Item not received.

I ordered a sample of Smashbox primer 10 months ago. I'm yet to receive the item (I'm not expecting to by now). Tried to find a way to contact regarding this but there doesn't seem to be a way. There's an faq relating to not receiving items, but it just says items can take up to 3 weeks. It's been over 40 weeks...

January 17, 2020
Unprompted review
Show reviews in all languages. (90 reviews)

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