Since referring Solicitor and Survey instructions through SortRefer the service provided has been spot on. If there are ever issues our Business Development Manager Jordan Tunnicliffe is always on han... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A free to use, online portal for Mortgage Intermediaries, for Conveyancing, Surveys, Wills and much, much more.
Burdsall House, Derby Conference Centre, London Road, , DE24 8UX, Derby, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Since referring Solicitor and Survey instructions through SortRefer the service provided has been spot on. If there are ever issues our Business Development Manager Jordan Tunnicliffe is always on hand to help where he can. This has helped on a few cases that had stalled slightly with solicitors and clients were growing frustrated, but with Jordan’s actions the cases moved forward again and all issues were resolved. This is really important for us as Mortgage Brokers to ensure our clients journey is as smooth and stress free as possible. Would highly recommend.

Reply from SortRefer
SortRefer is a fantastic tool for mortgage brokers. It provides a wide range of quotes to suit all client situations, and the real-time case updates make tracking solicitor progress seamless. The platform is incredibly user-friendly, and the broker toolkit has become an essential part of my daily workflow. Clients consistently value the simple, informative documents they receive—helping build trust and clarity throughout the process.
On the rare occasions issues arise, Jordan Tunnicliffe is always on hand with prompt, helpful support, which makes all the difference for both my clients and myself as a broker.
Overall, it's a 10/10 from me!

Reply from SortRefer
I am writing to express my appreciation for the outstanding service I consistently receive from Jordan Tunnicliffe at Sort Refer.
I have been using Sort Refer for just over a year to provide a valuable service to my clients, and I am consistently impressed with the professionalism and care Jordan demonstrates. He handles everything with great attention, and I always feel comfortable reaching out to him for any assistance I may need.
Jordan's dedication to excellent service truly stands out.

Reply from SortRefer
We have been using Sort Refer now for over a year and the service and whole team have been amazing. Our BDM - Jordan - is always on hand to answer questions / queries any of the team have. Our client feedback has also been excellent on the service provided. Thank you from the whole team at Create Finance Ltd

Reply from SortRefer
I have used sort refer a number of times, pricing and service is always very good and on the odd occasion I have had an issue Jordan the business manager, is quick to react and ensure the solicitor is back on track, would definitely recommended.

Reply from SortRefer
Since I started referring clients to Sort Refer, I’ve been blown away by the service provided, in particular from our Business Development Executive Jordan Tunnicliffe. Jordan is prompt in responding to queries and is always happy to help with any issues.

Reply from SortRefer
Recently worked with Becci on a matter and found her to be excellent. Chasing a matter for me with their referred solicitors and ensuring that matters progressed nicely. Extremely grateful for her assistance.

Reply from SortRefer
Becci was a great help with a case we had so much trouble with. She tried her utmost to get the case over the line and we succeeded in the end, thanks Becci

Reply from SortRefer
Paul is always extremely responsive, both before instruction and throughout cases. The system itself is very user-friendly, with the notes facility making communication with solicitors quick and straightforward. I also find the progress tracker really useful for managing cases.
Quotes are always clear, competitive, and transparent. Range of options available for the client!
Highly recommend!

Reply from SortRefer
Lucy Lebas and her team were excellent on both the recent cases they worked on for me. I would highly recommend her and the team to complete your conveyancing needs.

Reply from SortRefer
Alexandra Adamson was just amazing. I have been referring cases through sort refer and this is the first time, I felt that client's expectations were met through excellent communication between all involved.
Now I know if I get a Remortgage referrals I will be referring to Alex without a doubt!

Reply from SortRefer
Great work , always a reliable and professional service

Reply from SortRefer
Sort Refer is a great company to work with - the support team is very responsive; everyone who I personally have dealt with is friendly, supportive and patient.
My BDM Malcolm Etchells from Sort Refer is just amazing! Whenever I have questions, he always responds promptly and is very supportive when complicated situations arise.
Malcolm and the support team are the main reasons for us to choose solicitors, surveyors etc for our clients.
Thank you very much for your service and support!

Reply from SortRefer
The mortgage client has expressed his gratefulness to Fidler & Pepper for the great communication and easy process in order to get the purchase of their new home sooner than expected and is very happy. As Broker on the case, I was always kept updated and as ever have found the experience working with Fidler & Pepper as very professional and friendly and will continue to recommend their services to future clients.

Reply from SortRefer
Excellent service from Waleed Raza at Gorvins Residential LLP.
Thank you very much.

Reply from SortRefer
I love this service as an advisor as this gives me a chance to serve customers better in the journey of acquiring a property which I cannot help them with specially professional advice where you have to rely on a solicitor, a surveyor, Wills etc. Some of my clients have used this service and are happy with it.

Reply from SortRefer
⭐️⭐️⭐️⭐️⭐️ Wesley Davies – An Absolute Asset to Sort Refer
Working with Wesley Davies at Sort Refer has been an outstanding experience from day one. As a Business Development Manager supporting a solicitor sourcing system, Wesley is in a class of his own when it comes to professionalism, responsiveness, and problem-solving.
Whenever I’ve encountered issues with conveyancing, Wesley has stepped in immediately—resolving everything efficiently, clearly, and with a calm, no-fuss approach.
Sort Refer has become an essential part of my mortgage brokerage. Their systems are easy to operate and to keep updated. If you’re working with Sort Refer and you have Wesley as your BDM, you can rest easy—you’re in the best possible hands.
Highly recommended and genuinely appreciated.

Reply from SortRefer
The team at SortRefer are always at hand. Nothing is every too much for them. Fast and effective response always received.

Reply from SortRefer
I can honestly say that over a number of clients during July I have had nothing but amazing service from all of the team at Sort Refer and their associated conveyancing partners. I trust no one else to look after the legal services of my clients.

Reply from SortRefer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.