Søstrene Grene Reviews 

3,034
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers had a great experience with this company. People love the wonderful products, finding them beautifully designed, unique, and very reasonably priced for everyday shopping. Consumers frequently mention that online orders arrive securely packaged in recyclable, eco-friendly materials and enthusiastically praise the smooth, easy-to-navigate website. However, some reviewers noted that delivery can take a little while due to overseas shipping and international customs clearances. A few other people also felt frustrated when certain items arrived damaged during transit or experienced unexpected shipping delays. Despite these occasional transit setbacks, loyal shoppers remain extremely enthusiastic about the gorgeous selection and exceptional value offered.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, beautiful, and... See more

Quality

Reviewers mention positive feedback about quality, noting that products are beautiful, well made, and top... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and careful packaging.... See more

Price

People report positive experiences with price, describing products as offering real value for money with... See more

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OMG ABSOLUTELY LOVE THIS SHOP. FROM THE MOMENT YOU WALK INSIDE IT GIVES YOU SO MUCH INSPIRATION. THE PRICES ARE VERY REASONABLE TO. THE BACKGROUND MUSIC IS VERY RELAXED MAKING THE WHOLE EXPERIENC... See more

Company replied

Rated 5 out of 5 stars

A hidden treasure, where have you been all my life! I hadn’t heard of Sostrene Grene prior, a google search for plant pots, one quickly became two as I couldn’t believe the prices and I still can’t-... See more

Company replied

Rated 5 out of 5 stars

What a find! Love this company. Their products are beautiful, well made, unique and reasonably priced. My order came securely packaged and eco friendly. Will certainly be ordering from them again. If... See more

Company replied

Rated 5 out of 5 stars

The service was very polite & helpful, with a friendly & personal touch. Even though my purchase arrived broken, it was obviously the fault of the postal service because the package had been bashed... See more

Company replied


4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,034)

577 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with my online order

Great experience with my online order. All items as shown on the website. Lovely presentation. Delivery from Denmark took a little while but not too long.

October 6, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Miranda,

Thank you for your enquiry and kind words. We are delighted to read this.
Thank you for taking the time to write us.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Advertisement
Rated 5 out of 5 stars

The products were true to their images

The products were true to their images. Great quality, carefully and beautifully packaged and , importantly, eco friendly. I would thoroughly recommend this company with their attractive pricing and their ethics.

October 25, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Caroline,

Thank you for your positive feedback - we are delighted to read this.
Thank you for taking the time to contact us.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

Lovely products received

Lovely products received, they are good quality and are just as shown and described on website. Arrived quickly as well.

October 23, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear H Wroe,

Thank you for your enquiry and kind message. That makes us so happy to read - wonderful feedback.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

A wonderful find

A wonderful find, Sostrene Grene always deliver charming and beautiful items, packaged with Love. I like the company ethic and affordable prices and nice quality. Everything feels Good. xxx

October 22, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Jessamine,

Thank you for your enquiry and positive feedback.
This makes us so happy to read. Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

I hadn't heard of this company before

I hadn't heard of this company before, but thought I'd give it a go, as my daughter had spotted an advent calendar that she liked the look of. I went down a rabbit hole of Christmassyness, and ended up with wrapping paper, ribbons, little ceramic houses and metal pine cones, because it was all such a good price! The box arrived today, and everything looks lovely, so I'm glad I took the chance.

October 22, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Sinead,

Thank you for your kind message and feedback. We are really delighted to read this review about your experience. Thank you so much.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Advertisement
Rated 5 out of 5 stars

Cute items

The speed of delivery,unique packing and cute items

October 21, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Susan,

Thank you for your enquiry and kind message. We really appreciate this. Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

I first came across this shop in Bergen…

I first came across this shop in Bergen in Norway. Fell in love with the products and atmosphere. Then slowly shops began to appear in UK. Now I have found them very close to home and love going in to browse and find very unique good value items

October 11, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Elaine,

Thank you for your enquiry and kind feedback. We are delighted to read this positive message.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

Great quality

This company really surprised me with the excellent quality of the glass jar I bought. For the price it’s remarkable.

October 14, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Joy,

Thank you for your enquiry and kind feedback. We are delighted to hear that you are satisfied with the products. Thank you for taking the time to write us.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

Such beautiful items

Such beautiful items. So much care goes into the packaging too, to make sure everything arrives in perfect condition. Can’t wait to order more from this company!

October 13, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Stacey,

Thank you for your kind message and feedback. That makes us so happy to read.
We look forward to sending an order your way again in the future.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Advertisement
Rated 5 out of 5 stars

Received two lovely plant pots today

Received two lovely plant pots today, much nicer than I expected. They look to be vey good quality - I would have expected to pay much more elsewhere. Very pleased.

October 9, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Carolyn,

Thank you for your enquiry and kind message. We are delighted to read this positive feedback about your products.
We wish you a lovely weekend.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

I love everything about this order

The website was so easy to navigate, the products are beautiful on screen and well described and illustrated. My parcel arrived well packaged and in kindness to the planet all packaging is cleverly recyclable. The products are simply beautiful and are things that I have never seen anywhere else, I needed serious self control when placing the order. It arrived and everything is wonderful and immediately found it's place in my home. I will be back for some Christmas shopping for family and friends.

October 8, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Jo,

Thank you for your enquiry and kind feedback.
We are delighted to read this wonderful feedback. Thank you for taking the time to write. We look forward to hopefully sending you your Christmas order in the near future.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 2 out of 5 stars

Customer service zero

Visited an high street store with my daughter who has to use a wheelchair. There was some difficulties navigating the store that has a large selection of goods displayed on the floor and low shelves causing some obstacles. She chose two glass lamps that we struggled to get to the cash desk where we were met with a, sullen, assistant. We assumed the lamps would be packaged for us but having paid we were told that the store followed Danish ways and this did not include any packaging. We were told we could purchase a paper carrier bag. Not ideal for glass lamps. The assistant just shrugged and told us it was not her problem and reiterated that it was the danish ways. My daughter really wanted the lamps and they were not available online. So we struggled out of the store, with the help of another customer. The inevitable happened, fairly quickly, as the handle on the bags broke and the lamps smashed. Advice to anyone planning to buy from this store; go very prepared, bubble wrap, tape boxes. Unfortunately this is, very much a do it yourself, store. Not very good for someone in a wheelchair with attendant disabilities. Choice of goods 10 customer service 0

October 1, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear CustomerBilly Woollins,

Thank you for your enquiry and feedback. We are sorry to hear about your experience in the store and we will take the feedback to heart.
Only very few of our products are packed in boxes - larger furniture pieces that needs assembly.
There are packing stations next to the till area that allows the customers to wrap any fragile items in paper.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

How I love this site

How I love this site, always something new but not overpriced. I would like to thank the sisters for sharing their ideas including craft and recipes, as a pensioner I can try these for presents that are different and within my budget.

October 4, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear MB,

Thank you for your review and kind message. We are very happy to read this feedback.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Advertisement
Rated 5 out of 5 stars

Lovely little package received today!

Lovely little package received today!
Great quality goods, nicely wrapped with a postcard and even a tasty teabag to keep me company whilst crafting!! I will definitely order again.

October 2, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Karen,

Thank you for your enquiry and kind words. We are delighted to read this positive feedback - we are glad the experience lived up to the expectations.
We wish you a lovely weekend.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

The Gift of Grene: 95% Perfect

What I loved most about my purchase experience at Søstrene Grene was how effortlessly I found the perfect Christmas presents for my friends. The items I ordered are simply lovely – exactly the charming, thoughtful gifts I was hoping for.

The website made browsing and selecting items a pleasure, and everything arrived beautifully as expected. I was particularly impressed with the quality and aesthetic of the products, which truly capture that special Søstrene Grene charm.

That said, I did have a couple of minor surprises. The Christmas cards arrived without envelopes, which I hadn't anticipated – though it's not a huge issue, just something to be aware of when ordering. Additionally, I wish the carafe boxes were designed to be easily opened and resealed. It would be so helpful to peek inside to see which design is which, so I could match the right carafe to each friend without compromising the packaging.

Despite these small details, I'm thrilled with my purchases and would absolutely shop at Søstrene Grene again. The products are beautiful, and they've made my Christmas gift-giving feel extra special this year.

October 1, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Ntasha,

Thank you for your enquiry and detailed feedback - we absolutely appreciate it.
We are delighted to hear the overall experience was positive and we hope to welcome you back to our webshop again in the future.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

First time ordering

First time ordering.
I was really impressed with the quality & value.
I got some lovely kitchen accessories,chopping board, glass jars, and oil pourer.
I will definitely be ordering more.

September 29, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Customer,

Thank you for your positive feedback.
We are so happy to read that the experience lived up to the expectations. Thank you for taking the time reaching out.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

Lovely items and presentation.

The order arrived promptly. The presentation was lovely, everything was wrapped carefully. The items were as described. Good value. Am very happy, thanks.

September 18, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Susan,

Thank you for your enquiry and kind message. We are very happy to read this.
Thank you for taking your time writing this feedback.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Advertisement
Rated 5 out of 5 stars

Totally Easy

Easy to order, arrived on time, easy to assemble and looks great

September 30, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear James,

Thank you for your enquiry and kind feedback. We are delighted to read this and happy to hear you had a positive experience. Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

High quality product

High quality product, good value for money, fast shipping (1 week) considering coming to UK from Denmark

September 25, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Elliot,

Thank you so much for your positive review. That makes us very happy to read that you have been satisfied with the experience.
We wish you a wonderful day.

Kindest regards
Søstrene Grene

Rated 5 out of 5 stars

I just love the whole experience from…

I just love the whole experience from ordering from a calm, minimalist but lovely site, (without flashing ads and too much to see and read, too much information clouding the senses) choosing the products,.... Than opening my package, with the surprise of a child at Xmas (because my memory is horrible, so I have a hard time remembering what I've ordered exactly, so I literally can surprise myself 🥰😅) and see the clean and cozy, incredibly yummy stuff I have ordered to again. Just love this site, because I can taste real food, and not just the plasticy sweeteners what for example the Asian products as full off (at least according to my self). 🥰Thank you sisters, for the lovely work you doing. ☺️😊

September 25, 2025
Unprompted review
Søstrene Grene logo

Reply from Søstrene Grene

Dear Eszter,

Thank you for your enquiry and sweet message. We are delighted to read this. We are so happy the experience and our products bring you joy.
Thank you for taking the time to write us.
We wish you a wonderful weekend.

Kindest regards
Søstrene Grene

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look