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3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

subscription signup on SoteriSkin.com website is tricky

Their skin product may be helpful to skin (IDK yet), but my experience using the SoteriSkin.com website led to the following complaints, so I consider SoteriSkin.com a tricky website.
(1) the website offered a discount if I signed up for a subscription but I declined the subscription, then 20 seconds later it offered the discount again with no mention of a subscription, so I accepted that discount, but then it signed me up for a subscription anyway, which was not what I thought I was signing up for.
(2) Then a few weeks later I searched on SoteriSkin.com but could not find any way to cancel my subscription there. So I contacted the company directly and requested cancellation, and they cancelled it promptly (so I give them 3 stars for that), and they claimed that my complaints were incorrect.
(3) Then I clicked reviews on SoteriSkin.com website reviews, which automatically takes you to Judge.me and I wrote a review there, but the store owner can remove reviews from Judge.me and apparently it was removed since my review is not seen on Judge.me

November 18, 2025
Unprompted review
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