Sotheby's Reviews 99

The firm is operated by incompetent people. But just not the basic staff all the way up the chain of command. They are non-responsive, unreliable, and hide from dealing with issues. They were once the number one auction house in the world. They started to decline when the former owner was put in jail. They are barely hanging on to the 4th position. Their specialist department are run by people with little knowledge in the field they are suppose to specialize in. The advise I found incorrect, incorrect cataloguing and incorrect recommendations on reserves. Every one from the Chairman Charles Stewart to D Schnipper are not willing to face the fact they have lost the plot!

I was bidding for a painting which I finally won. The auctioneer laughed and said: “that will pay for my children’s education” in a sarky and condescending manner.

Won a lot in Mid July. Sotheby's keep on delaying my shipment even week on week. If I didn't contact them for an update they would not reach out. I felt the entire process to be vert frustrating. It wasn't until I asked to speak to a higher person in charge of the Post Sale team that they jumped on the ball and sent my lot in September! Meanwhile at Christies, I purchased a lot at the same time and received a few weeks later. Poor service for the amount of money you are paying! Not even an apology at the end.