Sotrends Reviews 309

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, not performing as advertised, and often arriving damaged or incomplete. People also expressed significant dissatisfaction with the pricing, noting that advertised prices frequently differed from the final charge due to undisclosed currency conversions, leading to unexpected and higher costs. Reviewers also reported issues with their orders, including items not being received or receiving incorrect sizes. The return policy was a major point of frustration, with many struggling to return products or obtain refunds due to a lack of clear instructions or unresponsive customer service.

What people talk about most

Product

Reviewers consistently express strong dissatisfaction with the products. Many customers report items being... See more

Price

Customers consistently express strong dissatisfaction with pricing, primarily due to unexpected charges in... See more

Quality

Reviewers highlight negative aspects of quality. Many consumers report that products are poorly made, with... See more

Order

Consumers express significant dissatisfaction with the ordering process. Many report issues with orders not... See more

Return policy

Users describe negative interactions with the return policy. Many customers report significant difficulties... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I’m not holding my breath here and I’m only giving a 1 star as you can’t write a review otherwise. Don’t buy anything from SoTrend. I stupidly responded to a pop up ad and made a purchase. I’ve ask... See more

Rated 1 out of 5 stars

Ordered a strimmer advertised on X on the 18th of October 2025. Today 10th November this has still not arrived. I have contacted this firm a number of times in regard to the missing item. Each time I... See more

Rated 1 out of 5 stars

I PURCHASED "ELECTRIC " KNIFE SHARPENER. HA HA! NEEDS TO BE PLUGED INTO COMPUTER TO OPERATE. TRUELY THIS IS THE WORST THING I HAVE EVER BOUGHT, IT DOES NOT SHARPEN IF ANYTHING IT RUINS YOUR KNIV... See more

Rated 1 out of 5 stars

Don’t buy any products on this site. They advertise the product was made from Japan but was China. The quality of the product is below my expectation. No customer service, hard to contact for return i... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Radar Detector V7

Radar Detector V7, listed at £59.95 is a complete load of rubbish. I received item on 10/5/24, set it up in my car, over the next 3 weeks plus, when ever it felt like it, the item kept saying 'please take care' in a warbled Chinese sounding voice, but no speed camera detections were ever detected when passing these. I consider the reviews for this item, were fake.
I am now aware there are similar at much lower prices, I suggest no one purchases any of these items, from any website. I left it to late to return item.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a speed camera from them

I ordered a speed camera from them. It arrived and was immediately defective. I tried to contact them to arrange a refund but no return address is available.
This was £70 down the drain. They are a scam.
Dont go anywhere near purchasing anything from them.

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company

Do NOT buy from this company. Ordered speed camera detectors, they don't work and they will not refund. CONMEN!!!!!!!!!!!!!!

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

SO Trends DO NOT USE

Their website has a guarantee returns policy but when you try to use it they wont honor it, the item I purchased was not what I was expecting as it was to small for the job but they will not give me a return address and method.
DO NOT USE THIS SITE sotrends

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bought 2 garden shredders from these…

Bought 2 garden shredders from these people via you tube advert you got it bag of sxxx arrived contacted them the responded to first email when I asked for return address for refund they disappear HAVENT recieved a replying to 10 emails do yourself a favour do not spend a penny with them they are every bit as bad as all the people say on here they are not even a 1 star

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Simply have credit card company reverse…

Simply have credit card company reverse their amount.

The can and will do this to these fraudsters.

Their descriptions are incorrect, the products are garbage and they charge in USD instead of AUD.

Have customs and police onto it !

They should return to their thieving country.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

If you’re look for Hassle order from…

If you’re look for Hassle order from SoTrends. I ordered two speed camera devices. Both were inadequate. This company never replied to ten or more emails requesting return address. On returning the items to a return address on package to get a refund. No chance, still at post office parcels office. No one at this property to accept returns. Parted with nearly £100 for items that are useless. DO NOT PART WHITH YOUR MONEY TO THIS COMPANY. They’re now worth one star.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

????…

advertised price was $59 but they debited $98.30 from my account. Product still hasn’t arrived. So what’s that tell you?

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company , did receive my order within 5 days but the order was defective so have been e-mailing for 2 weeks now to ask for a return address but they are not complying ,they did e-mail back asking me to video the protect and show how it's defective, as they are to pick up speed cameras I'm not doing a video whilst I'm driving and I'm not loosing £99.95 and will go to trading standards or Citizens Advice ....the saga continues.....

May 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look