Soul Drifter Guitars Reviews 

393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, noting that international orders arrive surprisingly quickly and are safely packaged. Buyers also deeply appreciate the excellent selection, fair prices, and high quality of the specialized guitar parts. Many people consistently mention that the online support team is very helpful and always prompt to answer questions. Some people were dissatisfied with occasional delivery delays once parcels reached local postal networks or experienced stuck tracking updates. A few consumers also noted that certain international shipments took extra weeks to arrive and lacked direct telephone assistance.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with high-end guitar... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast international... See more

Order

People report high satisfaction with the order process, highlighting fast dispatch times and smooth... See more

Quality

Consumers find quality to be positive, regularly expressing satisfaction with the high-grade titanium parts,... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, excellent products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt service, packed and booked an hour after placing the order, delivered in NZ a week later. Client is very happy with the new pots in his Jazzmaster. Definitely recommend Soul Drifter Guitar... See more

Rated 5 out of 5 stars

I had a nice experience ! I bought a pack of 6 gold-plated titanium screws for my Schaller Lockmeister Floyd Rose from Soul Drifter. The delivery went smoothly—I think it arrived within a week... See more

Rated 5 out of 5 stars

I have so much love for Soul Drifter Guitars. Excellent, responsive, and friendly customer service. When you speak to the owners you know they're passionate about what they do. Outstanding quality at... See more

Rated 5 out of 5 stars

Soul Drifter Guitars is legit and I am Happy with all my purchases. Fast delivery via AusPost( no tracking number though). Will be buying more guitar plectrums from them . Cheers


Company details

  1. Musical Instrument Store

Written by the company

Unique and vintage guitars and basses in Sydney Australia. Premium instrument accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(393)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Always ⭐⭐⭐⭐⭐

Carry some really cool and interesting stuff that is otherwise unavailable on Australia, and always ship orders super quick. What's not to like 🤷

August 8, 2025
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Good and honest people. Quick to ship and they will 100% help take care of you if you have questions/issues/concerns.

August 6, 2025
Rated 5 out of 5 stars

So much more than your average big box music shop

I have so much love for Soul Drifter Guitars. Excellent, responsive, and friendly customer service. When you speak to the owners you know they're passionate about what they do. Outstanding quality at a competitive price. Rare and boutique brands and instruments that challenge the status quo yet are within financial reach of mere mortals. This is not another big box store. This is truly a store with soul. I have bought two incredible guitars from Soul Drifter over the years (Japanese Strat and an Edwards hollow body). Both play well above their price point. No doubt I will be back. I tell everyone I know to shop at Soul Drifter. Thank you for everything you are and do.

July 31, 2025
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Rated 5 out of 5 stars

Awesome

Top quality parts ,easy to fit and quick delivery.
P.s. cheaper than the others

July 25, 2025
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Rated 2 out of 5 stars

Edwards by ESP E-LP-92CD not good

We bought three guitars, but one of them, named Edwards by ESP E-LP-92CD Les Paul Custom White 2006 Seymour Duncan, came defective and apparently had not had any check-up. However, I am trying to get around the situation since the electronic part is what worries me the most. It makes noise. For the money, for the brand, it is a very high value and coming with a defect... I risk losing the guitar since it is also difficult to find someone nearby who understands and helps me with this part.

June 22, 2025
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Reply from Soul Drifter Guitars

Hi Dinarte - We are disappointed to hear your experience wasn't good but we are committed to helping rectify the issue. We'll contact you via email to help investigate what happened and sort it out.

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Rated 5 out of 5 stars

Red fine tuners… perfect…

I bought red titanium fine tuners and they were a perfect match with the red stainless steel kit I had on my Floyd Rose, screwed right in with no problem… very happy customer… Thank you Soul Drifter…

June 19, 2025

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