Ridiculous restock fee
The product shipping was slow and there was no disclosure of their 20% fee. That is a ridiculous amount on money as hugh end audio is expensive!
December 15, 2025
Unprompted review
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Company details
Information provided by various external sources
Sound Approach | An audio & video electronics store. A trusted audiophile source since 1972. Free Shipping on most items. Cables, Electronics, Headphones, Speakers, Turntables.
Contact info
Production Drive 124, 23693, Yorktown, United States
- soundapproach.com
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Prompt and professional customer…
Prompt and professional customer service. Honest, efficient, and ethical sales transactions.
Excellent product offerings. Excellent communications during order and delivery processes. What is more special about Sound Approach team is any and all employees who pick up an incoming email or telephone call will go out of their way to answer questions or resolve any issues,.. even if it’s not related to their specific job function. For example, system design and installation team picking up and chasing down a sales transaction and/or a product return authorization (RA). I highly recommend Sound Approach as one of the best online businesses I’ve ever worked with.
-JC
December 9, 2024
Unprompted review
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