Soundful Silence Hearing Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Audiologist
  2. Counselor
  3. Hearing Aid Store

Written by the company

Soundful Silence Hearing is a private Audiology Clinic offering specialist help for these suffering with Tinnitus, Sound Sensitivity or Hearing Loss. Our experienced Audiologist has worked for over 16 years in NHS and private settings and has additional post graduate training in CBT which she integrates into bespoke management plans. Soundful Silence Hearing also provide the latest hearing aid technology with bluetooth streaming and rechargeability. Appointments are available in person at our Midlothian clinic or virtually from your own home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Tinnitus CBT

Hi, I had previously suffered with Tinnitus (circa 2015) but had largely habituated. However, about 18 months ago I had a relapse and the Tinnitus was causing me some anxiety and distress. I made some CBT appointments with Bev to help get it back in its box. I found Bev to be professional, very knowledgable and easy to chat with. Highly recommended.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Can't recommend Bev highly enough

Bev is exceptional. Her knowledge and helpfulness immeasurable. So patient and incredibly easy to engage with. I had about 6 CBT sessions with her to help my hyperacusis (extreme sound sensitivity) and I honestly think she gave me some of my life back. She answered every question in such detail and gave me a whole array of coping strategies to build up my understanding of the condition, giving me confidence and knowledge around how to cope with slowly introducing myself back into social situations and how to deal with things when they didn't go quite to plan. Can't recommend Bev highly enough.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Technically excellent, no hard Sell, Try before I buy, friendly

A friend recommended Soundful Silence to me and I was not disappointed. Bev was friendly and technically excellent and gave me the opportunity to "try before I buy", for 3 weeks. This is a totally different from the previous audiologist I tried who was in hard sell mode from the moment I arrived.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Tinnitus

I recently had sudden hearing loss in one ear, and whilst the hearing has recovered I have been left with unilateral tinnitus. I was most anxious about this and there was no reassurance from my GP or NHS ENT other than the advice that I would need to learn to live with it.
I had a very detailed consultation with Bev whose specialist knowledge was so impressive, explaining what tinnitus was, why it happens and giving me some very sound advice on how to manage it going forward. I am no longer anxious about it, and have some effective coping strategies.
Highly recommended!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Tinnitus support

I contacted Bev when I was suffering really badly with tinnitus. It was affecting all aspects of my life. Firstly I had a full comprehensive meeting with her to get my hearing checked and give her background information. I received a full report very quickly which I found helpful. I then had 4 CBT sessions which helped me enormously. Bev has a lovely calm manner and gave clear advice and strategies to cope with the tinnitus and anxiety related to the tinnitus. Before I had started withdrawing from social activities. Now I am not in fear of the tinnitus and it has gone into the background. Yes I hear it but it mainly doesn't bother me. I now feel in control of my tinnitus rather than it controlling me. I highly recommend Bev. She is very professional and understanding and easy to talk to.

April 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Bev was very good at listening to my…

Bev was very good at listening to my issues. A comprehensive hearing test was completed and results discussed at length. Options were discussed going forward for different types of help available. At no point did she try and push anything and not trying to sell me anything but again discussed costs of Options going forward. The Options to test hearing aids before buying is a big plus and as Bev said better to try than buy and find it's not for you.impressed with her honesty and professionalism.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. A dose of hope for being able to achieve peace with my tinnitus after years of dead ends with other medical practitioners.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Bev has been helping me with tinnitus distress for a few months now. I was really struggling and my world was getting smaller, as I started to avoid situations that might make my condition worse. With Bev’s help, I’ve made real progress. I have found her to be patient, professional and extremely knowledgeable.

I’d seen a few therapists that didn’t really understand the condition but thought they might be able to help. This quickly eroded my trust. Bev’s understanding of tinnitus, and the distress it can cause, was instantly reassuring.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!

In my experience, Bev is by far one of the most thoughtful, knowledgeable and helpful audiologists I've encountered. Even from my first call when trying to book an appointment she was already trying to understand my issue and providing valuable and comforting advice even before having an appointment. During our actual appointment she was very patient in trying to understand my situation, and also very detailed and thorough in her explanation of my issues and management plan going forward. I can't recommend Bev enough with her professionalism and wealth of experience.

September 6, 2024
Unprompted review
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