SCAM! Dont use Soundium
SCAM
Ordered 6 mounth ago, have'nt received my item and costumer service dont reply. Absolutely scam, do not use this site!
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Soundium specialiserer sig i DJ / Studio udstyr siden 2011 - find det bredeste udvalg under et tag.
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SCAM
Ordered 6 mounth ago, have'nt received my item and costumer service dont reply. Absolutely scam, do not use this site!
Great shopping experience. Next day dispatch. Product was like advertised. Was a little bit worried about ordering from Lithuania, but I did not have any issues at all - would buy from this store again.
Ordered an item, after a couple of days, I received an email, saying they had cancelled my order due to an error in pricing and that I should order the item again.
Of course, now the price has gone up.
I see others have had the same experience as mine. Is this just Soundiums business model?
Either you are gonna get your s*** together and have the right prices on the website or you are gonna suck it up and sell it for the price advertised even though you have made a mistake. The price difference was only around 100 Euro.
Now, the item is still a bit cheaper at Soundium than say Thomann, and they have it in stock at their warehouse (at least they say so) and Thomann has an order time of a couple of months on the same item, but I will now rather wait the extra time and pay the extra money than to deal with Soundium again!
Lousy service and just “not cool”!!!
Ordered on Friday afternoon and had it on Monday morning. Great speed and customer service. Prices are also the best. Will definitely use them again for dj equipment.
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