Southend Dog Training Reviews 

1,806
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their deep knowledge, patience, and understanding, providing exceptional guidance and support during sessions. Many people highlight the effectiveness of the training, noting significant improvements in their dogs' behavior and their own confidence as owners. The overall service is described as exceptional, with people feeling heard and understood throughout their experience. Reviewers frequently mention the clear explanations and practical advice provided, making complex topics accessible and easy to implement. The engaging and informative sessions empower owners with new tools and knowledge, leading to positive changes in their pets. Many customers appreciate the personalized approach, which addresses individual needs and helps build stronger relationships with their dogs.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their knowledge, friendliness, and... See more

Service

Reviewers mention positive feedback about the service, with many expressing satisfaction with the training... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the training sessions enjoyable,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Product

Clients share positive opinions on the product, with many reporting significant improvements in their dogs'... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aaron came to my home for a 1:1 session and was very down to earth and realistic with what we can implement to get our dogs to thrive. Aaron took time with my blind old lady beagle who he wasn’t there... See more

Rated 5 out of 5 stars

Aaron Rogers & Hank were exactly what I needed. In fact everything... The initial consultation through to the reassurance offered when saying goodbye came from people that genuinely care. Im ver... See more

Rated 5 out of 5 stars

Our session was with Aaron and words are just not enough to express our gratitude. We spent 2 hours learning, asking and walking away feeling a lot confident then we were before we got there. He liste... See more

Rated 5 out of 5 stars

We had a second 1 - 1 training session with Aaron to help with lead walking issues with our 17 month pointer cross. Aaron really understood our needs and importantly our dogs needs, finding out what... See more


Company details

  1. Dog Trainer
  2. Food Producer
  3. Pet Store

Written by the company

Southend Dog Training - Online Dog Training - Worldwide Advice


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,806)

95 reviews in the last 12 months

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Rated 3 out of 5 stars

online reactivity seminar

This was an amazing seminar absolutely packed with practical advice. I would have given 5 stars. But I have reduced my rating to 3 stars because I was very disappointed to find that SDT are now offering a digital download which you can keep indefinitely for the same price as my seminar which I can only access for 2 weeks.
SDT say that I have not been given unlimited access as they were not aware they were going to do it until after the seminar!
Surely good customer service would be to give the seminar attendees the download too?

August 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Home 1:1 session…

Aaron came to my home for a 1:1 session and was very down to earth and realistic with what we can implement to get our dogs to thrive. Aaron took time with my blind old lady beagle who he wasn’t there for which shows his true passion and love for his vocation. We will be staying in touch and are looking forward to happier dogs and enjoying dog ownership again. Cannot thank SDT enough for their time, we have felt heard and never rushed even when I have gone off topic (I’m a notorious chatter 😂).

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

The seminar was really informative

The reactivity seminar was really informative and just added to what we had learnt from our session with Aaron. Cant fault southend dog training as they have helped us get the ball started on training our hyper active rescue dog Sage. I have pages of notes!

August 7, 2025
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Rated 2 out of 5 stars

Outrageous Customer Service

I have been a customer of Southend dog training for over 2 years ordering his raw compressed food for my dog. This week a package arrived, damaged with the kibble flowing out of the box. Not a small rip can I add. When I flagged this to customer service to please send a replacement, they refused and said they can offer a partial refund, despite me voicing concerns that the food may have been contaminated due to the nature of the damage as I dont know where the parcel has been through transit. They then proceed to tell me that they will send a replacement if I send them a video of me pooring the food into the bin!!!! And that this is a DPD requirement!!!! I thought this was outrageous as the food was flowing out of the box, it seemed as if they were accusing me of getting free food. As a loyal customer who has had no issues in the past i did find this outrageous. They then agreed to deliver fresh food, on the condition the old food is collected, which is fine however I don't trust that they won't sell this to someone else. As a company that claims they care about dogs, it is ridiculous to me that they would be okay with me feeding my dog food that has clearly not been kept fresh and clean through transit. May I also add some correspondence was sent by the director which is also shocking to me.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Practical tips

A comprehensive seminar that covered an enormous amount of content in a really accessible way. I have met with two trainers previously who have left me more anxious and deflated. Whilst Adam was tough he was also encouraging and gave real practical tips which I feel confident trying.

August 7, 2025
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Rated 5 out of 5 stars

Absolutely spot on!!!

The reactivity seminar was just what I was looking for. Adam explained everything in detail and made it make sense and gave us why we do what we need to do. I was glad to find I’m doing some things right however I have a lot of room for improvement. I’ll be going over the seminar again and making the notes I need to move forward.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely brilliant seminar

An absolutely brilliant seminar. Adam covered everything to do with reactivity in a clear and concise way. He made me laugh on so many occasions, as a lot of the things he talked about I could identify with, like the communicating with your dog. It made me realise how wrong I have been approaching my dogs reactivity. Thank you Adam for a brilliant two hour seminar. I have made lots of notes and will be putting them into practice.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great reactivity seminar

Great reactivity seminar. Lots of tips and tools to help. Order new leads for my 2 Rottweilers ready to start retraining
Would recommend to anyone

August 7, 2025
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Rated 5 out of 5 stars

Reactivenes seminar

Adam gave a really informative session that kept me engaged from the beginning to the end.

The way the session was broken down and the explanations given made a lot of sense, as the owner of a reactive shepherd I shall now be using this info and be putting it into practice

Thank you for a great session

August 7, 2025
Unprompted review

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