After being let down by the NHS I went to South face where Dr. Helen Robertshaw came up with a plan to resolve the issue. The procedure was undertaken on time and the issue resolved. I would not hesi... See more
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Review summary
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What people talk about most
Based on these reviews
My 96yrs old mother has now had three minor facial skin cancers, and one leg lesion removed by Dr Helen Robertshaw and her team. Mother visited Dr Luna yesterday and was put at her ease as her new lum... See more
Company replied
All the staff at Southface are professional, helpful & reassuring. Have had several procedures over the years & would highly recommend them. Always go directly to them, as sadly the NHS waiting lists... See more
Company replied
Excellent. All round. Dr Plant listened to my concerns, explained what she could do for me - and did it, there and then. Couldn't have been more helpful. Possible side effects and potential pr... See more
Company replied
Company details
Written by the company
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Contact info
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, United Kingdom
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
4.9
Excellent
364 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very caring and professional service by…
Very caring and professional service by pleasant staff
July 29, 2025
Reply from Southface Dermatology
We really appreciate your kind review – thank you! It means a lot to our team.
Warm regards,
Southface Dermatology
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Relaxed atmosphere
Relaxed atmosphere, extremely friendly and helpful, explained everything very well, would definitely recommend
July 28, 2025
Reply from Southface Dermatology
We really appreciate your kind review – thank you! It means a lot to our team.
Warm regards,
Southface Dermatology
Reply from Southface Dermatology
Thank you so much for your 5-star review! We're really glad you had a positive experience with us.
Best regards,
Southface Dermatology
Reply from Southface Dermatology
What a lovely review – thank you! 🌟
We’re thrilled to hear you had such a positive experience, and your kind words truly made our day.
It’s always a pleasure to support you, and we’re here anytime you need us.
Always really friendly and…
Always really friendly and professional, would highly recommend. We have seen Lilliana a few times, she is caring and very considerate. The receptionist is always really friendly and helpful also, a great practice!
July 25, 2025
Unprompted review
Reply from Southface Dermatology
We really appreciate your kind review – thank you! It means a lot to our team.
Warm regards,
Southface Dermatology
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Southface revisited
Have been treated several times at Southface and every visit has had positive outcomes.
My latest treatment by Dr Luna was excellent. She is very professional and very easy to talk to and understands your needs and concerns.
Highly recommended.
July 25, 2025
Unprompted review
Reply from Southface Dermatology
Thanks for the great review! We're so pleased you’re happy with the service.
All the best,
Southface Dermatology
Excellent service
Excellent service, quick diagnosis and prompt treatment - would recommend to all
July 25, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review - We appreciate all our feedback.
Kind regards,
Southface Dermatology
As good as it gets.......
My second visit to Southface following successful skin tab removal and I have to admit the experience was as good as my first visit. This visit to check my skin for any problems given my concerns about some bits. It was an efficient and effective booking process, a great consult and good communication at all times especially during the consult. Wouldn't hesitate going again.
July 23, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your wonderful review! We will pass the feedback to the team.
Kindest regards,
Southface Dermatology
Second to none Expertise
The Consultant made me feel totally at ease and explained all the options clearly. She is extremely knowledgeable and gave me all the time that I needed to make an informed decision.
July 21, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review and for placing your trust in us.
We're so glad to have been part of your journey and are delighted to hear you're happy with your experience.
We’re always just a message or a call away if you need anything.
Southface Dermatology
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I have visited Southface three times…
I have visited Southface three times being treated by Helen each time. The treatments I received were
carried out very effectively and I’m extremely happy with the results. I would have no hesitation in strongly recommending this clinic.
July 16, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your glowing 5-star review. We’re so glad to know that your experience with us met your expectations.
Feedback like yours helps us stay motivated to continue providing the best possible care and service.
Please don’t hesitate to reach out if there’s anything more we can do for you.
Southface Dermatology
Mole check
I visited Southface Clinic of Poole yesterday and saw Dr Julia Martin. She removed a couple of warts from my chest and face and also checked my whole body for any adnormal moles.
I would highly recommend her and was put at ease by her friendly manner. Would highly recommend
July 22, 2025
Unprompted review
Reply from Southface Dermatology
Thanks for the great review! We're so pleased you’re happy with the service.
All the best,
Southface Dermatology
Very friendly and efficient service
Very friendly and efficient service. The various moles etc on my body were checked with very high tech equipment and the nurse explained everything to me.
I highly recommend this clinic
July 17, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review - We appreciate all our feedback.
Kind regards,
Southface Dermatology
Excellent as ever .
July 16, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review!
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Southface Dermatology
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As always very professional service
As always very professional service , friendly professional staff .extremely satisfied and reassured .
July 2, 2025
Reply from Southface Dermatology
Thank you for your review!
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Southface Dermatology
Allergy session
My session with Dr Andrew Hodder was most disappointing. I had hoped that he would find a solution to my excessive itching brought on by a reaction to night compression stockings. We had a bland talk and an inadequate prescription ( 100g of cream) and no written follow up. A waste of money and I am still kept awake most of the night with the itching.
July 2, 2025
Reply from Southface Dermatology
Thank you for taking the time to leave a review. We're genuinely sorry to hear that you were disappointed with your consultation at Southface.
We aim to provide thorough and helpful care to all our patients, and we take feedback seriously. Following your appointment, a comprehensive letter was sent both to you and to your GP, outlining the discussion and recommended treatment plan. A prescription was also provided, which included two creams and two oral medications tailored to address your symptoms.
We understand that ongoing symptoms can be frustrating, and we're sorry to hear you're still experiencing discomfort. If you'd like to discuss further steps or explore alternative treatment options, please don’t hesitate to contact us directly — we’re here to support you.
Kind regards,
Southface Dermatology
Everyone is very professional and…
Everyone is very professional and friendly and put me at ease immediately.
July 14, 2025
Unprompted review
Reply from Southface Dermatology
Thanks for the great review! We're so pleased you’re happy with the service.
All the best,
Southface Dermatology
My clinician was very professional and …
My clinician was very professional and approachable. She was an experienced and knowledgable practitioner which appealed. I also liked the fact that she had had experience of life. I really enjoyed the way the clinic has been done out . The only thing I would suggest is the offer of water,tea or coffee upon arrival and a wider choice of mags! I shall be returning again because I liked my first treatment very much.
July 11, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review and for placing your trust in us.
We're so glad to have been part of your journey and are delighted to hear you're happy with your experience.
We’re always just a message or a call away if you need anything.
Southface Dermatology
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Excellent dermatology service from Dr…
Excellent dermatology service from Dr Helen Robertshaw. Really thorough check, very reassuring and reinforces skin advice. Treated several small areas of solar damage.
July 11, 2025
Unprompted review
Reply from Southface Dermatology
Thanks for the great review! We're so pleased you’re happy with the service.
All the best,
Southface Dermatology
I received more than I expected.
I received more than I expected.
In addition, the clinic has been professional and helpful at all times
July 11, 2025
Unprompted review
Reply from Southface Dermatology
Thanks for the great review! We're so pleased you’re happy with the service.
All the best,
Southface Dermatology
Very friendly and professional
Very friendly and professional. Dr Robertshaw gave me lots of useful advice and I have booked another appointment for early next year. The waiting room was very relaxing
July 10, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review and for placing your trust in us.
We're so glad to have been part of your journey and are delighted to hear you're happy with your experience.
We’re always just a message or a call away if you need anything.
Southface Dermatology
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