After being let down by the NHS I went to South face where Dr. Helen Robertshaw came up with a plan to resolve the issue. The procedure was undertaken on time and the issue resolved. I would not hesi... See more
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Review summary
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Based on these reviews
My 96yrs old mother has now had three minor facial skin cancers, and one leg lesion removed by Dr Helen Robertshaw and her team. Mother visited Dr Luna yesterday and was put at her ease as her new lum... See more
Company replied
All the staff at Southface are professional, helpful & reassuring. Have had several procedures over the years & would highly recommend them. Always go directly to them, as sadly the NHS waiting lists... See more
Company replied
Excellent. All round. Dr Plant listened to my concerns, explained what she could do for me - and did it, there and then. Couldn't have been more helpful. Possible side effects and potential pr... See more
Company replied
Company details
Written by the company
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Contact info
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, United Kingdom
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
4.9
Excellent
364 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent Service
I would highly recommend Southface Dermatology, Dr. Helen Robertshaw, and her team. I’ve had treatments over the year under Dr. Robertshaw’s care, all of which have gone well. Throughout the process, the team at Southface has been consistently professional.
November 26, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your 5* review! We really appreciate your feedback!
Kind regards
Southface Dermatology
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Excellent service
After four appointments at my local doctor(s), none of which proved to be satisfactory. It was very reassuring to meet Dr Alice Plant, who advised of a suitable course of treatment. Overall an excellent service.
November 25, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your 5* review!!
If there is anything else we can help with in the future, please let us know.
Kind regards,
Southface Dermatology
Excellent experience with Dr Helen…
Excellent experience with Dr Helen Robertshaw, very professional and easy to talk to, she explained everything so well. Lovely clinic. Will definitely be back. Dawn
November 25, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your 5* review!!
We are pleased to hear your feedback!
Kind regards,
Southface Dermatology
Good experience from start to finish
Good experience from start to finish. Receptionists, doctors and nurse professional, caring, helpful and friendly throughout. My consultation and subsequent lesions removal went smoothly. Definitely recommending this clinic.
November 20, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review! If there is anything else we can help with in the future, please don't hesitate to get in touch!
Kind regards,
Southface Dermatology
I would thoroughly recommend Southface
I would thoroughly recommend Southface. I was seen by Dr Alice Plant. She was excellent in all regards, not only providing a thorough check-up but also taking time to listen and provided thoughtful responses. She also gave reading material for post-appointment follow up.
November 18, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review! We will pass on your feedback!
Kind regards,
Southface Dermatology
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Reply from Southface Dermatology
Thank you for your 5* review!
We really appreciate it!
Kind regards,
Southface Dermatology
My skin is so much better since I've…
My skin is so much better since I've had laser therapy at Southface.
Highly recommended.
November 12, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
I have been treated by Amanda for some…
I have been treated by Amanda for some age spots that needed "zapping". Kind, and a graet bedside manner, she has done a fantastic job! Recommended!
November 11, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Dr Alice Plant made me feel completely…
Dr Alice Plant made me feel completely at ease and listened to my concerns carefully.
Her examination was very thorough and my follow up
letter was informative and thoughtful
November 5, 2025
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
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Thorough assessment and great…
Thorough assessment and great communication
November 10, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Dr Robertshaw and her team have always…
Dr Robertshaw and her team have always acted in a very professional and efficient way in my experience.
October 31, 2025
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Southface Dermatology clinic
Professional practice offering an excellent service and treatment of skin lesions. Also recommendations of alternative treatments available.
October 30, 2025
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Wonderful professional staff great…
Wonderful professional staff great results very happy
October 30, 2025
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
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Pleased I found this clinic
Pleasant reception staff and I have great confidence in the treatment I receive from Dr.
Hodder
November 5, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Highly recommend Southface…
I would highly recommend Southface Dermatology. Dr Helen Robertshaw is thorough and empathic, I have been seeing her for years now and I would not see anyone else. I actually travel from Brighton to Christchurch to see her, over 100 miles!
November 4, 2025
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review! We appreciate your feedback and travelling all that way!
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
First class service from booking to…
First class service from booking to appointment. Excellent staff and I wouldn’t go anywhere else.
October 29, 2025
Reply from Southface Dermatology
Thank you for your review! We appreciate your feedback.
If there is anything else we can help with in the future, please do let us know.
Many Thanks,
Southface Dermatology
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Great all round service
Efficient booking process and top notch medical advice and explanations.
October 28, 2025
Reply from Southface Dermatology
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a great experience with us. Your feedback means the world to our team.
Kind regards,
Southface Dermatology
It may take time to gain a resolution.
I felt confident that the help I was receiving would hopefully solve my problems. It is too early at this stage to give a definite outcome. I do appear to have a spinoff from the initial treatment. This has manifested itself in a very itchy neck and chest. I am waiting now waiting for my next appointment with Dr Luna.
October 28, 2025
Reply from Southface Dermatology
Thank you so much for your lovely 5-star review and for sharing your experience with us. We’re really pleased to hear that you’ve felt confident in the care and support you’ve received so far.
It’s completely understandable that you’re monitoring how things progress, and we appreciate your patience as your treatment continues. We’re sorry to hear about the itchiness you’ve experienced — Dr Luna will be happy to review this with you at your next appointment to make sure you’re comfortable and everything is on track.
Thank you again for your trust in us — we’re glad to be part of your journey and look forward to seeing you soon.
Kind regards,
Southface Dermatology
A satisfied customerEverything ran on time
Everything ran on time. The treatment was explained and it appears to be working.
October 26, 2025
Reply from Southface Dermatology
We’re delighted you’re happy with your results and the care you received. It’s always our goal to make every visit a positive one.
Kind regards,
Southface Dermatology
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