While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been a relatively frequent customer of South Planks for the last few years. The product range is great and really inspiring and the team are always helpful, professional and friendly with custome... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with the furniture I saw in their showroom that I ordered a dining room table. This was made to measure to my specifications. It was stained to match my existing furniture. Brian, w... See more

Rated 5 out of 5 stars

Absolutely 5* experience, Brian couldn't have been more helpful if he tried and helped us find the perfect peice! Lovely checkout service from Amber. Highly recommend this place and I'm sure we'll... See more

Rated 1 out of 5 stars

Recently ordered 6 square meters of crazy paving and was quoted £194 including delivery. Two days after ordering I had to cancel the order as my father died suddenly and I needed to travel down the c... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Building Materials Supplier
  3. Home Goods Store
  4. Interior Designer

Written by the company

We supply our customers with Natural Stone, Timber, Porcelain, Lighting, Interiors and salvaged items of Reclamation. We provide our customers with a unique variety of products to realise their creative visions. No matter the scale of your project, we can offer you great quality products that allow your creativity to take its course.


Contact info

3.5

Average

TrustScore 3.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great place!!

Called in for a browse as we were looking for some stone for a fireplace, we didnt know what we were looking for but Brian was great, really helpful and went out of his way for us, and helped us choose the right piece, highly recommend going they really do go out of their way too help, great place for reclaimed things.

March 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Purchased a french oak beam for my fire…

Purchased a french oak beam for my fire place just before Christmas time, Brian was a star 🌟 such a lovely guy ,went up and beyond to help me get what I wanted.
The girls in the office were fantastic, highly recommended to my friend's and family, great experience worth a visit.😁

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fast service…

I telephoned with an emergency order having run out of gilding half way through a project. They were extremely understanding and helpful and I got the order the following day.

January 22, 2024
Rated 5 out of 5 stars

Great Place - Top Freindly service, help from Brian

Just bought some fireplace Beams. Brian was really great - very helpfully, friendly and gave me very good straight advise to find ones I needed. Also lovely service with Amber in the shop. Highly recommend and sure I will be back. Really different service from some other places I have recently visited. Highly recommended and I'm sure we'll be back!!

January 20, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Love South Planks

Love South Planks, good communication on emails, lovely folk to buy from. Looking forward to my next visit. Love the coffee shop. Always busy, good sign they are doing it right, well done South Planks.

October 14, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look