We really needed to get a boiler replaced in March during a cold spell when our boiler totally seized. Andrew made himself available within a couple of hours to provide a quote and fit the boiler in t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
During this recent cold snap we were having problems with our boiler cutting out. South Thames were really prompt to attend our property and work out what the problem was during a very busy time. the... See more
First time using South Thames Plumbing & Heating Ltd. Called out to help repair a leaking kitchen sink. The admin team were extremely friendly and efficient in getting me an appointment the next morni... See more
My boiler failed overnight on Friday leaving me with no heating and my usual plumber unavailable weekends. I found South Thames Plumbing on Checkatrade , called them , and was told to expect help wit... See more
Company details
Written by the company
At South Thames Maintenance Services we specialise in- •Boiler installation/breakdown/Service and repair. •Underfloor heating service & Repair. •Emergency plumbing service. •Water leak detection service. •Bathroom & Shower room repairs. We are based in Long Ditton in Surrey. Our work covers Surrey,Middlesex,London. Please call today if you require our assistance. 02033049865.
Contact info
Ditton business Centre, KT6 5JR, Long Ditton, United Kingdom
- 02033049865
- andrew@souththames.uk
- souththames.co.uk
Andrew did great job sorting out the…
Andrew did great job sorting out the noise with the tank in the loft. Quick and easy. Highly recommended
Efficient and professional
Quick, friendly, knowledgeable, efficient and professional
Andrew has done several jobs for us and…
Andrew has done several jobs for us and all have been excellent. He always explains the options, no hard sell, and the jobs have all been done quickly and to budget.
Boiler replacement
We really needed to get a boiler replaced in March during a cold spell when our boiler totally seized. Andrew made himself available within a couple of hours to provide a quote and fit the boiler in the next day. Totally professional, very clean, laid out carpet protectors throughout the stairs and completed the job perfectly. I HIGHLY recommend South Thames Maintenance Service if you want a hassle free service.
Replacement of two thermostatic radiator valves
I know that, if I have a central heating issue, I can rely on Andrew fitting the job into his schedule and fixing the problem.
Excellent service
Excellent prompt service, gurgling loo fixed. Would recommend.
South Thames Maintenance services
South Thames Maintenance services
Were fast efficient reasonable priced and a reliable firm too use. We waited less than a few hours for Andrew to come after calling that same morning and he turned up and completed the job in great time for us.
Would definitely recommend this firm
Replacement of shower system
We have used South Thames Maintenance Services several times now to sort out boiler and plumbing problems. Most recently they replaced a faulty shower system. They responded quickly, turned up reliably, kept us informed of our options, worked efficiently and left the shower room in a spotless condition. We highly recommend them.
excellent
We had quite extensive work carried out by this firm and nothing seem to faze them. All the staff were polite, professional and friendly - they were always on time and the work was done to a high standard. Generally I never recommended companies but this lot definitely deserve it . 5 stars from me
Excellent service
Excellent service. Polite and efficient. Took his shoes off at the door and cleaned up afterwards. What more can one ask?
Andrew was such a lovely guy
Andrew was such a lovely guy. He was available that afternoon and the next day and finished the job quickly. Would highly recommend!
South Thames Plumbing and Heating
South Thames Plumbing and Heating were skilled, friendly, efficient, timely and tidy, and were creative when faced with challenges. Stuck to their quote except where I extended the spec. We couldn't have had a better service. I would definitely recommend South Thames Plumbing & Heating, and use them again.
Electric boiler installation
Very pleased with the work and installation of my new electric boiler.
Very professional and organised. However sometimes not keeping to appointment times, can be a bit frustating. In my opinion charges are a little high but the work is good!
Repair of leaking kitchen sink
First time using South Thames Plumbing & Heating Ltd. Called out to help repair a leaking kitchen sink. The admin team were extremely friendly and efficient in getting me an appointment the next morning (I called on a bank holiday Monday). The engineer (Aidan) turned up on time and repaired the leak sourcing new components including a part which would have also caused issues in short term if left unattended. Will definitely use going forward and can recommend their services.
We had a leaky water main under the…
We had a leaky water main under the floor boards in an extremely difficult place to get to. The very helpful receptionist Debbie arranged an emergency plumber for us that day.
Plumber attended and was extremely nice and helpful and fixed the leak without any fuss. Very happy customer and will use them again.
Not As Reliable Second Time Around
I offered a second job to Andrew and the service was awful.
Not turning up for appointments and giving a ridiculous quote have left me thinking the first successful job was only because I was a new customer with good potential going forward.
Excellent service yet again
Excellent service and a very pleasant Engineer (Darshan), who was really thorough and efficient. This is our 10th year using this company and delighted with their work.
First time I've used South Thames…
First time I've used South Thames plumbing and heating. I found them to be highly professional ,friendly
and efficient. I would certainly use their services again and will be recommending them to my friends and neighbours.
Replacement u-bend
Good service. Clear quote upfront with SMS/email confirmation of appt. Smart and polite engineer who fixed the problem as requested. Would use again. Thank you!
Very quick fix and accurate diagnostics…
Very quick fix and accurate diagnostics of the issue. Highly recommended for emergencies.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







