Mynt Travel Reviews 332

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's politeness, attentiveness, and helpfulness throughout their journeys and holidays. Many people appreciate the well-organized trips, reasonable pricing, and clear communication from the initial booking process to the trip's conclusion. The booking process is frequently described as straightforward, and the customer service often exceeds expectations, with staff going above and beyond to ensure a smooth and enjoyable experience. Reviewers particularly value the personalized care, including proactive check-ins during trips, assistance with unexpected issues, and even aftercare support. The provision of complimentary snacks and drinks on coaches is also a frequently mentioned positive detail.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the excellent communication and... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the staff, such as... See more

Holidays

Customers had positive experiences with holidays. Many reviewers describe their trips as "fantastic" and... See more

Booking process

Customers consistently note positive experiences with the booking process. Reviewers frequently describe it... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

What an excellent coach company! Punctual and reliable coach with a friendly, helpful guide, Lee. Bingo enroute with fab prizes. Dropped right outside the theatre and picked up right outside… perfect.... See more

Rated 5 out of 5 stars

Currently on our way home from a weekend trip (Paignton Zoo and the Polar express). Our rep Lee and driver Wayne has been amazing from start to finish and the trip was phenomenal. Well organised, r... See more

Company replied

Rated 5 out of 5 stars

Everything from the time we stepped on the plane to when we got back home was planned to perfection. Even when our original itinerary had to be changed due to the weather, at such a short notice. All... See more

Company replied

Rated 5 out of 5 stars

What a fantastic overnight trip to see Strictly Come Dancing Live in Birmingham, and it was excellent from beginning to end. Everything was organised so smoothly, making the whole experience rel... See more

Company replied


Company details

  1. Travel Agency
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Ski Holidays
  5. Sport Tour Agency
  6. Travel Aggregator

Written by the company

We are one of the UK's leading ATOL Protected tour operators & travel agents, providing cruise holidays, city breaks, package holidays, ski holidays, coach tours to major events across the UK & Europe and much more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Rated 5 out of 5 stars

What an excellent coach company!

What an excellent coach company! Punctual and reliable coach with a friendly, helpful guide, Lee. Bingo enroute with fab prizes. Dropped right outside the theatre and picked up right outside… perfect. The Greatest Showman was outstanding. An amazing experience from start to finish.

April 6, 2026
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Rated 5 out of 5 stars

5☆ trip

A fantastic trip to watch The Greatest Showman. Lee was an amazing host and kept us all entertained. He made sure to stop and chat to everyone on the bus. My children loved the free treats and the bingo.
As for the show, it was by far the best show I've ever seen.

Booking was so easy and will definitely be booking with Mynt travel again.

April 6, 2026
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Reply from Mynt Travel

Thank you Ashley, glad to see that you and the family had a great time with us! Look forward to seeing you onboard again soon :)

Rated 5 out of 5 stars

Absolutely Fantastic

Mynt Travel is absolutely fantastic, super responsive, incredibly organised, and they make sure you have everything you need well ahead of time. The little touches, like checking in before and after flights, make such a difference and add a real sense of comfort to every trip.

We recently went on a multi‑centre holiday, and when our flight home was suddenly cancelled, they were nothing short of amazing. They immediately stepped in and handled everything, securing us direct flights home, arranging a new hotel, organising transfers, even sorting out eSIMs so we could stay connected. Throughout the whole situation, they kept us updated and insisted we leave it all to them so we could continue enjoying the rest of our holiday stress‑free.

It’s rare to find someone so dedicated, calm under pressure, and genuinely committed to making your travel experience seamless. Could not recommend them more.

March 12, 2026
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Reply from Mynt Travel

Thanks so much Lou this is a lovely review, and so happy that you're impressed with how we responded in light of the issues in the Middle East.

I'm glad you had a fab holiday despite the inconvenience of getting home!

Speak again soon :D

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Rated 5 out of 5 stars

10/10

Absolutely brilliant service from Mynt Travel. They found the perfect holiday that met all my needs, handled the booking, and even checked us in for our flights, which made everything so easy and stress-free.
What really stood out was the personal touch — they messaged us at the start of our holiday to make sure everything was okay, and again at the end to wish us a safe flight home.
Thank you so much Alex and Team, we’re looking forward to our next trip at the end of the year and will be booking all future holidays with Mynt Travel.

February 25, 2026
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Reply from Mynt Travel

Thanks so much for this review Sophie it's a great one! Glad you had a great time in Egypt and loved our personalised service! Speak soon :)

Rated 5 out of 5 stars

Best trip we’ve been on

Best trip we’ve been on. Customers service was absolutely amazing and any questions I had were answered very quickly! We booked the Liverpool football tickets with hotel and vip lounge! Everything went smoothly and was amazing

January 28, 2026
Unprompted review
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Reply from Mynt Travel

Thank you Lauren, glad you had a great time in Liverpool! Speak soon :)

Rated 5 out of 5 stars

Our first time travelling with Mynt but…

Our first time travelling with Mynt but wont be our last. A very well organised trip from start to finish. Well looked after on the journey with a great supply of refreshments on the bus. Alex was a fantastic host.

January 26, 2026
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Reply from Mynt Travel

Thank you Catherine I'm glad you had a great time! Look forward to seeing you again soon :)

Rated 5 out of 5 stars

What a fantastic trip to Birmingham

What a fantastic overnight trip to see Strictly Come Dancing Live in Birmingham, and it was excellent from beginning to end. Everything was organised so smoothly, making the whole experience relaxed and enjoyable.

Our rep, Alex, was outstanding. He was friendly, upbeat, and brilliant at keeping everyone in great spirits throughout the trip. When we had an issue with our room, he handled it straight away and arranged a move for us without any fuss — such a relief and genuinely appreciated. His calm, positive approach really made a difference.

The thoughtful touches, from the snacks to the cheerful atmosphere on the coach, added to what was already a wonderful experience. It felt like a proper treat from start to finish.

Thank you, Alex and Mynt Travel, for a fantastic trip. We’ll definitely be booking again for next year.

January 26, 2026
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Reply from Mynt Travel

Thank you so much Nicola this is lovely to read :) glad you had a great time with us and look forward to seeing you again next year, if not sooner!

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Rated 5 out of 5 stars

Strictly Come Dancing Tour

I used Mynt for the Strictly Come Dancing Live Tour trip, and the whole experience was genuinely brilliant from start to finish. Everything was handled smoothly, clearly, and without any stress — exactly what you want when you’re organising something special.

Communication was spot‑on throughout. I always knew what was happening, what to expect, and when. It made the build‑up to the trip feel exciting rather than chaotic. The service felt reliable, organised, and completely hassle‑free, which really added to the overall enjoyment of the Strictly experience.

It’s rare to find a company that delivers this level of consistency and clarity, especially around busy events, but Mynt absolutely did. Based on my experience, I’d happily recommend them to anyone planning a trip or event where you want everything to run smoothly.

January 24, 2026
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Reply from Mynt Travel

Thank you Lucy this is a wonderful review - so glad you had a great time with us and look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Fantastic experience

Mynt Travel is a fantastic company. Alex looks after you amazingly from start to finish.

The trip ran so smooth and we had the best seats in the house!

Everything is thought of and you are in very capable hands all weekend!
Highly recommend!

January 24, 2026
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Reply from Mynt Travel

Thank you Ceri, glad you had a great time! Always great to see you, looking forward to the next one :)

Rated 5 out of 5 stars

Strictly Come Dancing Bus Trip

I did the Strictly Come Dancing Bus Trip with Mynt this weekend and was thrilled with everything. Great communication from Mynt throughout and the seats obtained for us at the event were amazing! I will be going again and highly recommend.

January 24, 2026
Unprompted review
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Reply from Mynt Travel

Thanks Dannielle, glad you had a great time :D

Rated 5 out of 5 stars

Our experience with Mynt Travel was…

Our experience with Mynt Travel was great from start to finish. Alex was punctual in responding to any queries we had, and made the whole travel experience worry free - we'd definitely use them again.

January 16, 2026
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Reply from Mynt Travel

Thanks for leaving a review for us Jon, glad that you rate the service highly and had a good ski break! Hope to hear from you again soon :)

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Rated 5 out of 5 stars

Booking with Mynt is always straightforward …

Booking with Mynt is always so straight forward. Alex highlights any options I might have missed. Alex also checked up during the holiday to ensure all had gone to plan. On this particular time P&O had many complications which hugely impacted my holiday. Alex always answered my messages, even late in the evening when there was an emergency. After the holiday, Alex has continued with aftercare support to try and sort out the problems which occurred with P&O. Something which most travel agents may or may not help with. I absolutely am not sure how I would have managed this holiday without Mynt and Alex’s support during and after the holiday. Support which is still ongoing. I cannot recommend Mynt enough and will not use any other travel agent!

January 14, 2026
Unprompted review
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Reply from Mynt Travel

Thanks for yet another lovely review Julie. Such a shame that the cruise didn't go to plan but very glad that I was able to help out! Things can sometimes go wrong and I often say the true measure of a business's service is how they respond in those scenarios, so I'm really pleased that you've been impressed with Mynt in that regard!

Can't wait until you have the next one to look forward to :D

Rated 5 out of 5 stars

Another fantastic trip with Mynt…

Another fantastic trip with Mynt Travel - highly recommend Milan and the Bernina Red Train to St Moritz ! We had an issue with an excursion a couple of weeks before we were due to travel and it was all sorted, great communication (even though it was over the festive period!) and personal service as always. Thank you!

January 12, 2026
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Reply from Mynt Travel

Thank you so much Rachel! Glad you had a great time in Milan and on the red train :) Hopefully speak again soon!

Rated 5 out of 5 stars

Excellent service

Really good providing information and checked in flights for us. Really responsive highly recommend

December 20, 2025
Unprompted review
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Reply from Mynt Travel

Thank you Liz :) hope to hear from you again soon!

Rated 5 out of 5 stars

Brilliant experience from beginning to end

First time booking with Mynt for us, but definitely not the last! The booking process was very easy and Alex was brilliant throughout - even posting our printed luggage tags to us, checking us in for our flights, and checking in with us while we were on our trip. We had a fantastic time during our cruise to South East Asia. We’ll definitely book with Mynt again in the future.

December 14, 2025
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Reply from Mynt Travel

Thank you Michela, glad you've found everything easy and more importantly that you had a lovely cruise! Look forward to speaking again soon :)

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Rated 5 out of 5 stars

Polar express day trip

Did the polar express day trip alex was brilliant with the kids get everybody fed constantly and was very helpful coach driver sorry cant remember his name was extremely helpful (child in a wheelchair) he was friendly and the coach was very clean tidy and comfortable
Was a brilliant day easy to book pay for prices very reasonable will definitely use again

December 24, 2025
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Reply from Mynt Travel

Thank you Mel I'm so glad you had a lovely day! Look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Magical day…

Both Alex and the driver were so friendly. We were well informed about the day, before hand and throughout the day. There was movies and snacks on board to help pass the journey for the children. I had 3 older girls with me aged between 9 and 15 they had the most magical time. Alex was constantly making sure everyone had what they needed and they was okay. There was comfort breaks on way there and back at services. I would 100 percent travel with them again and have recommended them to lots of people.

December 20, 2025
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Reply from Mynt Travel

Thank you so much Emma this is a lovely review and I'm so glad you had a lovely time with us! Looking forward to seeing you again soon :)

Rated 5 out of 5 stars

A magical experience

We had a fantastic time travelling with mynt and Alex, it was magical from start to finish and we were kept informed updated and treated. They really went above and beyond and will definitely be booking with them again!

December 21, 2025
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Reply from Mynt Travel

Thank you Danielle! I'm glad you had a great day with us on The Polar Express! Can't wait to have you all onboard again soon :)

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