Ordered an item I needed urgently
Ordered an item I needed urgently, took them 3 days to cancel the order without an explanation. I’m guessing their website does not reflect their actual stock. Disappointing
September 11, 2025
Unprompted review
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Company details
Written by the company
Welcome…so much more than just the usual online cosmetics store. Having been in the hair and beauty, cosmetics and barbering business for over 25 years, we have worked with fashion models, TV and music stars. Most importantly our thousands of satisfied regular customers wouldn’t trust anyone else to provide the top quality hair products and excellent customer service that our experienced staff can provide. ..
Contact info
2a halford , sw6 1jt , london, United Kingdom
- sales@southwestsix.co.uk
- southwestsix.co.uk
3.6
Average
10 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Amazing experience 5 stars
Amazing experience 5 stars! Thank you again :) ⭐️⭐️⭐️⭐️⭐️
September 1, 2024
Unprompted review
Great service and super friendly staff
Great service and super friendly staff. They are able to create a cosy home feel and are receptive to the needs of the customer. Not to mention the good time management.
August 18, 2024
Unprompted review
Good appointment
My appointment was booked on the wrong time in error and they went out of their way to find someone who could do what I wanted. The young girl came on from home. She was polite, gentle and customer focussed. Please thank her for coming in at short notice and treating my hair with care
August 15, 2024
Unprompted review
Amazing Service
I’ve been going here for months now and everyone has been really welcoming and I always feel so happy when I leave as the service is always amazing :)
August 2, 2024
Unprompted review
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Brilliant as always
Brilliant as always Rashida goes above and beyond
July 30, 2024
Unprompted review
Great customer service
Great customer service.
Anytime I visit I always make sure I give as I can at the time because they deserve it and businesses are closing every day so I actually want to support them as much as possible.
July 29, 2024
Unprompted review
What no coupon!!!
4 stars for having the product, but as a returning customer who made a purchase of nearly £200 it would have been nice to get a coupon that actually works
April 28, 2024
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Product arrived quickly great seller
April 25, 2024
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