Sowood Reviews 

784
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Verified customers frequently praise the exceptional quality of the bamboo boards, highlighting the prompt shipping and remarkably helpful customer service team. People truly love the clever design featuring hidden drawers and useful accessories, making these versatile items truly ideal gifts for family and friends. Some reviewers were not happy with significant delivery delays, noting that their packages unfortunately failed to arrive on time for the holidays or special occasions. A few customers also mentioned unexpected imperfections in the wood finish or minor issues regarding the protective packaging upon their arrival.

What people talk about most

Product

Users describe positive interactions with product, expressing general delight with the excellent quality and... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction with the well-made boards,... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the website is easy to use and that... See more

Service

Consumers find service to be positive, highlighting prompt delivery, great all-round experiences, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased picnic blankets as gifts. The colours are stunning, the blanket is a good size with waterproof base and rolls up neatly. More care could have been taken with the packaging as the boxes the... See more

Rated 5 out of 5 stars

I ordered 2 cheeseboards as Xmas gifts and was pleasantly surprised by the quality. My family members who received them are big cheese and meat board eaters and loved absolutely loved the gift. The ad... See more

Rated 5 out of 5 stars

Took advantage of the "buy 1 get 1 free" offer as xmas presents for friends. Ordering process was very easy. Items were shipped straight away and received within a few days. Cheeseboards are beautifu... See more

Rated 5 out of 5 stars

Bought 2 beautiful bamboo cheeseboards , the quality is outstanding. When I ordered I forgot to put the bogof offer on my order, fortunately the lovely staff at So Wood sorted it out for me, so a big... See more


Company details

Written by the company

Our company specializes in offering beautifully crafted gifts made from sustainable materials such as wood and bamboo. We take pride in our commitment to the environment and strive to source materials in an eco-friendly manner. In addition, we offer engraving services to add a personal touch to our products. Whether you are looking for a unique gift for a loved one or a special treat for yourself, we have something for everyone. Our wide range of products includes home decor, office accessories, and personal items, all of which are made with sustainability in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

784 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(784)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product arrived quickly and very well…

Product arrived quickly and very well packaged. Packaging is so good the box is good for permanent storage of the board.
Customer service from Jannie was beyond good. I made an error ordering and she was quick and helpful in resolving.
The boards themselves are superb quality and I am more than delighted with them.

October 18, 2026
Unprompted review
Rated 4 out of 5 stars

Lovely but one small gripe...

The boards are lovely, well built and designed. My only gripe is that there is only one granite cheese marker with one of the boards - the advertising shows two and the wording has labels in the plural. I contacted Sowood to see if I could buy some more but they declined to assist - sadly I can't find any others to fit the space in the board.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 2 cheese boards for the price…

Ordered 2 cheese boards for the price of one. Excellent value, swift delivery and well packaged.
These are gifts for friends and relatives at Christmas so have not been used. On inspection they seem excellent quality and a lovely design. I'm sure they'll be loved by the recipients

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Items arrived promptly and were in great condition, well presented just like in the Facebook page. No problems.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personalised product

I ordered two personalised "two-drawer cheese boards" for my two eldest granddaughters. They arrived promptly and the personalised engraving really made them special. Jannie managed to sort out a query that I had and provided excellent customer service. When my granddaughters receive their boards this Christmas, I know that they both will be thrilled with what will become, a family heirloom. Many thanks to all involved. with this excellent product.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality cheeseboards…

Bought 4 last year for christmas gifts and thought they were such a good quality and the recipients loved them. I bought another 2 for gifts this year. BOGOF is such a good offer. Ordering was easy and prompt delivery. Would recommend.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

A really nice dilemma.

The two boards are really lovely. I bought one for myself and one for a gift …. the problem is which one do I keep. The quality of the workmanship is great, boards are not too heavy and the “implements” and bowls fit exactly as described making storage easy. A lovely product which I would recommend to anyone.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very High Quality

The board is very well made , a lovely colour of wood, and the additional dishes and cutlery are high quality. I bought two, one for us and another as a present and am very pleased with the product design and the many uses we have found.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the product

The quality of the product, speed of delivery was excellent. Really happy with the smooth process. The board is of excellent quality and beautifully presented. Would highly recommend this company.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Cheese Boards

These boards really are how they look on the website. Lovely solid wood with a beautiful finish, love all the added extras of the little draws and all that comes in them. Can’t wait to give these as Christmas gifts

October 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt delivery and excellent…

Very prompt delivery and excellent aftercare (even though ordering service was an error on my part).
The goods I received were extremely good quality and made to a high standard.
I would highly recommend this company.

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely personalised gifts, great service

Delighted with our two personalised cheese boards from So Wood. The engraving is beautiful, the accessories are a lovely touch, and with the buy one get one free offer they were brilliant value. Communication was excellent throughout, and delivery was fast. Highly recommend

October 27, 2026
Unprompted review
Rated 1 out of 5 stars

Safety issues

Safety issues! My toddler tipped over the convertible learning tower while he was standing in it. One of the sides is really easy to tip. This happened very quick while the child was being supervised. The side that tipped is like that presumably so that it can be pushed against a bench, but it's very easy for the tower to be moved away from the bench. We were lucky that no serious injury was done but it could have been much worse.

We tried making contact with the company 9 days ago and are yet to hear back. Considering how much worse the injury could have been, this issue needs to be addressed immediately. The company needs to at least tell us what kind of safety tests were done. The "tip-proof" claim on the website is clearly wrong.

September 3, 2026
Unprompted review
Rated 2 out of 5 stars

Rushed workmanship

The design is good and works as intended. The workmanship is not worth the pricetag though. It arrived with two large dents that chip the paint and one of the screws for the blackboard doesnt screw in. It's something I would expect from a $30 amazon special.
Unfortunately it's not worth the effort to return it since the kids will trash it anyway.

October 1, 2026
Unprompted review

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