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Spa Motors (Mid Wales) Limited Reviews 

545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the showroom staff for being exceptionally welcoming, helpful, knowledgeable, and patient throughout the entire vehicle purchasing process. Consumers note that the buying journey is remarkably smooth, supported by great communication, clear explanations, and zero sales pressure. Buyers also emphasize that vehicles are generally delivered in pristine condition and fully serviced as promised. Some reviewers were not happy with vehicle preparation and overall post-sale support. People specifically mentioned dealing with unexpected mechanical problems, unresolved oil leaks, and rapid dashboard maintenance warnings shortly after driving their new vehicles away.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the purchasing process. Reviewers... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as smooth, professional,... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction with their new... See more

Customer service

Customers report great satisfaction with customer service, noting that staff are friendly, polite, and... See more

User experience

People report positive experiences with user experience, highlighting an easy and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more

Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have three branches. One in Llandrindod Wells, LD15EB, one in Brecon LD3 8BT and one in Hereford HR4 0AP We can also offer MOT's and any other service work to all comers, not just sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

545 reviews

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No recent history of asking for reviews

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4.9

All reviews

(545)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Simon was great to deal with

Simon was great to deal with. He helped me and my partner get into our car within 6 hours of enquiring.

He was diligent, quick and very personable.

The car we’ve had from him has been fab!

Can’t recommend him enough!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Carywn - Very helpful, will return for sure!

Carwyn welcomed me with open arms to the Brecon branch and was the reason I stayed looking for a new car with them.

He gave me a very good price for my old car and gave me a wide range of cars to select from based on my requirements and I couldn’t be happier with what I have right now.

He is a credit to the Brecon team and I will be coming back to him when I’m ready to swap cars again! Thank you

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

After purchasing a car for myself my partner then decided she needed a new car. Cannot thank Carwyn enough from transferring the car from another garage to our local one to the ease of the sale. Top work and would highly recommend. Thank you Carwyn

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Simon

Had great experience with Simon from choosing a new car and to exchange with the old car, he was extremely patient and helpful.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Elliott an absolute top sales man

Second time dealing with Elliott and Spa Motors. From the start his engagement and customer experience was delightful. Our requests, timeframe on collection where meet without any issues. An absolutely credit to the company.

Fully recommend, him and Simon

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service At Hereford Spa Motors

We were greeted by Simon on arrival who was extremely helpful as we wanted to view a vehicle that hadn't been prepared yet, but we had been told about by Spa Motors in Brecon. He brought the vehicle out to us and aloud us to look round it at our leisure.
Simon couldn't be more helpful and went above and beyond to help us out as we also decided to have a Canopy made and fitted by Rhayader 4x4.
We were kept informed at all stages of the purchase and we would highly recommend Spa Motors. Thank you for your excellent Customer Service.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very, very happy with my new car!

I’m now a proud owner of a fantastic Disco Spot - great spec and a great price! Experienced a seamless service from beginning to end from Spa Motors, Brecon. Thank you Lewis for sorting everything out. Can’t recommend highly enough.

February 25, 2025
Rated 5 out of 5 stars

Recently visited the Brecon branch

Recently visited the Brecon branch, spoke with Lewis. He was lovely and friendly and wasn’t your typical pushy salesman. Good selection of cars and will definitely be back when we are ready to buy👍

February 25, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service from spa motors in Brecon especially Carwyn! Was brilliant from start to finish. I had never been though a garage before when buying a vehicle but nothing was pushy at all and nothing was to much! Carwyn answered any questions I had and was always on the phone if needed!
Will recommend to everyone! Amazing place, people and company

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Bought Ford Ranger 2021

Lewis at Spa Motors Brecon was fantastic from start to finish. Gave me a price for my PX and got a deal done on a near pick up. Clear and helpful throughout couldn’t ask for a better service. Will continue to use them in the future.

February 21, 2025
Rated 5 out of 5 stars

Brilliant experience

Husband and Son, recently visited Spa Motors Hereford and met Simon. They were very impressed with the service, nothing was too much trouble, not overly pushy, which we don't like. The modifications we requested were done promptly and Simon kept us informed of progress throughout. When we collected the vehicle once again, very professional and took time to explain everything to us.

February 19, 2025
Unprompted review

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