Spacesafari Reviews 

Brilliant customer servce always willing to help if they can

Would be better as a supporting show, cost and time doesnt warrant it being its own headliner.

Went to Newmarket racecourse event. The show got moved due to weather, fair enough. Show was delayed on the day so started a little late, overall it was a good show but very much aimed a younger audience, 8pm start wasnt ideal!

The tickets were expensive considering the duration of the show, yes there was food and fair but the food was expensive as all the events are now and the fair becomes expensive very quickly with 3 kids.

It took an hour to get out of the car park, again not great with 3 young kids, we had driven an hour to get there too.

When i look at what we spent on tickets, food and fair ground and being out of the house for 6 hours for a half hour show i certainly wouldnt waste my money again on it.

It would work better as a side show to something else already happening instead of trying to take all the cash for themselves.

Due to bad weather they cancelled the event which is fair enough.. but they selected a date which was not one of the contingency dates listed when I booked and I can’t go! They are refusing to refund me because the fine print said contingency dates were “not limited to” those listed, but you can’t just expect people to reserve every day indefinitely - what’s the point in listing contingency dates! They offered to transfer my ticket to an alternative event, all nowhere near where I live. Like I’m going to travel across country with a baby for a 30 minute drone show! So now I’ve just lost the money. Do NOT book!

Very friendly staff. very very helpful with an issue i had with my booking, sorted it out straight away no problem.Im extremely satisfied with the service i received. Thank You so much.
Great service
Karen Davies

The atmosphere was amazing. The ground was large enough for everyone to spread out. The layout of the stalls, toilets & the show was good. I was able to watch the show clearly. Good theme.

Scam!
Paid for show at Newcastle racecourse last year . They cancelled it due to bad weather.
I’ve emailed several times just asking for a refund as they cancelled the show.
No other shows have been offered since , again emailed them asking if one will be shown at Newcastle again.

Refusing to give refund and expecting me to travel hours away to see another one.
Absolutely ridiculous and unacceptable.

Everything grossly over priced. Show only 25 minutes gave up my whole evening for this & paid premium for it. Vindicated low alcohol beer on way in & couldn’t return it when we went to retrieve it didn’t know what they had done with it. Poorly signposted walked miles longer than needed to. Waste of money I could probably watched it from my back garden for nothing not being far from Dunorlan park wish I had & kept the money in my pocket. Absolute rip off.

Horrendous prices. 16 pounds for a small Gyros? I can pay that amount in London and sit down in a restaurant to eat it. Booking fee of £2.20 per person per ticket? What is that for exactly? Instead of including all the funfair rides in the 22 quid ticket, they charged another £4-5 per ride, if you have kids- do the maths. Over £150 quid spent for a couple of hours which is actually only 20 mins of a drone show. I will recommend all my friends to not go to this.

The drone show was amazing, my family and I loved it, very short though 25 minutes total. The food was pricey there and my mum is disabled and we couldn't get anywhere to park close, they sent us an address privately to follow and it sent us to the other side of the park where we found parking, but had to walk for around 45 minutes up and down hills and dodgy grounds to get to the show as there wasn't any signage for the show at all, no lighting along the way after the show it was dark, everyone else was just guessing which way to go to the actual show. Luckily we left very early as we definitely needed the time to park and then walk the ridiculous route to it. My poor mum was in so much pain from this.

Poorly organised for parking. No officials seen at the car parks for assistance. Side roads closed. Therefore nowhere to park. I booked this as a surprise for mine and my partners 10th anniversary. Wasted my money as we didn't even get to park up in turn didn't see the drone safari. The fact that this is a non refundable event begs the question why wasn't there enough parking allowance made to a ticketed event. Absolutely disgusted and upset about the whole event. Will not bother again.

Show was nice but parking and after finding car was absolutely unbelievable took hours just to leave the venue. Kids were nearly getting ran over in car park as was just a big field in the dark everyone left to find their way out no organisation at all. Absolutely awful don’t know how it is legal.

Total waste of money. Very poor communication before the event. Hidden parking fees. Very badly organised exit from the car parks.
Overpriced food & drinks options.
Drone show was 100% for kids which wasn't stated in the ad. Some drones didn't work or were missing.
Avoid unless you like wasting money!!!

The drone show itself, all 20 minutes of it was good, despite not being able to hear the narration as the speakers just were powerful enough but the rest of the experience was pretty dire. The glorified funfair which accompanied the show was overpriced and the general organisation and safety was atrocious, it was 100% not with the money and I wouldn’t recommend it to anyone.

The drone show was fairly good but the story/show itself is aimed at toddlers so while it's impressive, it's not really that entertaining and you are out there a really long time for a 30ish minutes show.
But man oh man the parking! Hands down worst parking experience in my life. Absolute carmageddon. It took us an hour and ten minutes to leave the car park so the light show we got oh having hundreds of red brake lights belting at you from every angle was actually much longer than the show we paid for.
The cost actually was extortionate come to think of it. Nearly £100 for a family of 4, and having to pay an extra £2 per person to bring your own food, what the heck is that? Im actually appalled I had to pay £7 to park somewhere where you had cars driving through literal crowds of people and young children in the dark. Unsafe, completely unmanaged and overall pretty dreadful. I was thinking 2 stars initially but the more I think about it, this was definitely a 1 star experience. I wish I had thought to check trust pilot before booking!

Just don’t go.
Visited for the Loseley Park Space Safari drone show. The show lasted just 15 minutes. To enter the parking, it took 1 hour. To leave it took more than 2 hours!! With a 38 week pregnant wife, this was completely disgraceful.

Went to this today
The show started at 20.20 ended at 20.40
We were in our car at 20.45

It is currently 22.13 and we haven't left the car park yet.

Truly shocking.

Paid for the premium 'Space Safari VIP' package which explicitly marketed an 'Exclusive VIP buffet.' In reality, guests were only given a restricted choice of two pre-plated main meals. The venue has admitted this in writing but refuses to issue a partial refund for failing to provide the advertised buffet service. Extemely disappointing customer service.

Very poor communication from this company. The show may be cancelled due to the weather, but with two hours to go before gates open they haven’t bothered letting customers know whether the show is on or not. Awful customer service.

Absolute waste of time and money. Arrived at Fontwell Racecourse yesterday for 5pm, gates opening. Arriving early was recommended by the organisers as there would be so much to do & enjoy before the show. Really!??

The stewards at the gates were more like the Gestapo! No chairs or picnic-ware allowed in and bags were searched to make sure you only had water with you. Nothing at all to do with security. I DID take a chair with me as I'd recently injured my knee. I was asked if I had a doctors note as proof!

On entry, we were disappointed to see that there was only a choice of 3 food trucks, offering overpriced burgers, hot dogs and chips. The only one with any imagination was the Greek food truck. We paid £32 for a hot dog, Cheeseburger and chips and they didn't even remember to add the cheese!

The fairground consisted of only 5 rides and 3 of them were just for kids, all at £5 a go! There was literally nothing for anyone over the age of 6 to do, except pay through the nose to eat & drink!

We briefly viewed the musical entertainment....a lone, Ed Sheeran wannabee stood in the field; so far away that you had to squint to see him. We expected to see a proper stage set-up, but this was all very amateurish. No offence to the singer, who was doing his very best to be heard.

Somehow we'd managed to kill 2 hours, but we still had another 90+ minutes of just hanging around before the start of the show, so we decided to cut our losses & leave for the hour-long drive home.

We'd booked it for yesterday as it was my birthday. Not the experience I was hoping for! Just turned out to be an expensive mistake and very disappointing 😕

Absolutely amazing love it