Sparetoolparts Reviews 

Ordered a pert for a Ryobi pressure washer, they seemed to be the only suppliers of this part.
Although it took longer than expected, James was very helpful, sending a parts list to clearly identify, and keeping regular contact (that it still hasn't arrived) by sending emails on Friday and Sunday nights.
As a maintenance engineer myself I fully appreciate the problems sourcing parts.

James a very helpful guy assured me the part he had was the one I needed and the simplicity of sorting my issue much appreciated 5 stars

He was very helpful sorting my order out

Hi JAMES many thanks for your assistance today in ordering the spare part for my Ryobi strimmer it’s nice to know that you have an empathy with your customers very much appreciated regards Tony 👍👍👍

I have two orders from them, one has been closed without any information and for this second I am still waiting for delivery, credit card has been charged, but goods have not been despatched is still show processing. Is now over 3 weeks down the line and still nothing!! They not even send any email or text with explanations.

Very helpful. Double checked it was the correct bearing

I was met on the phone with a friendly greeting. I stated to the man what I wanted. He repeated my order, asked me to hold the line, and I didn’t have to wait very long before he returned with description of the item and told me the total price including postage. Very efficient, and obviously was knowledgeable about the item. Tip to management:- Look after this employee, I hope he’s on duty when I ring next time.

10 OUT OUT OF 10 GREAT SERVICE, THE BEST

Went out of there way to help me find the parts I need will definitely be ordering from them again

James was very helpful,great service,will use again

James was very helpful, I was looking for a spare part for my Makita tool, he quickly sorted this out for me and odered it direct from Germany.

Very polite and helpful

They contacted me about the order to make sure that it was what I wanted. Very polite and helpful over the phone.

I placed an order back in April 2025 for my Ryobi sander.
I was initially told the parts were not in stock but had been ordered. After several more emails chasing the delivery i was then told one of the items had arrived but still waiting on the other. Here we are nearly 1 year later and no parts delivered and not able to contact the website as I am being advised it is a scam website by my computer security. I have since asked for a refund but to be honest i don't hold out much hope.

I called not knowing exactly what parts I needed for my power tools, James quickly identified what I needed and helped me order over the phone rather than having to go back online and through a website, it's good to be able to speak with someone and get what you need.
Really helpful nothing a problem.
Many thanks James

Very helpful and knowledgeable.
Perfect service

Very helpful and order quickly processed over the telephone

I placed my order on 02/02, and for 14 days there was no update at all. I contacted customer service and was sent a delivery status showing “in transit,” and was told to wait longer.

As there had been no progress, I requested to cancel my order because I had already purchased the item from a different supplier. I received no response to my cancellation request.

Despite this, I received the unwanted item on 25/02. The receipt inside showed it was only dispatched on 21/02, which suggests my cancellation request was ignored.

Very disappointing experience. I would not recommend dealing with this company.

Very good web site showing all parts and very knowledgeable and efficient staff. Very impressed!