Took a platinum ring in to be sized down. They did a great job, ring was cleaned & polished like new before collection. Communication was excellent. Staff were pleasant & helpful. A little mor... See more
Company replied
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Took a platinum ring in to be sized down. They did a great job, ring was cleaned & polished like new before collection. Communication was excellent. Staff were pleasant & helpful. A little mor... See more
Company replied
What a truly wonderful company to do business with.I ordered a ring for myself and it arrived neatly packaged and with a thank you message too. I know jewellers make profit from selling stuff but the... See more
Company replied
Excellent communication from Sparklet. The delivery was quick - well packaged. The item is beautiful. Better than the picture on line. The only thing I would say is that the band on the ring is too fi... See more
Company replied
Very pleased with a vintage bloodstone ring I bought for my partner's birthday. I was a bit apprehensive buying jewellery online but I had no need to worry because it was exactly as described a... See more
Company replied
Sparklet is an independent jewellery specialist based in Tavistock, focusing on fine vintage and antique pieces. We carefully curate jewellery with character and craftsmanship, alongside offering professional services including repairs, alterations, valuations, and gemstone identification. We also buy gold, diamonds, vintage and antique jewellery, providing honest appraisals based on current market conditions. With an emphasis on quality, transparency, and a personal approach, we aim to offer a trusted and welcoming experience for every client.
Unit 3 Eastside Stores, The Market, PL19 0AL, Tavistock, United Kingdom
Took a platinum ring in to be sized down.
They did a great job, ring was cleaned & polished like new before collection.
Communication was excellent.
Staff were pleasant & helpful.
A little more expensive than some quotes I received but the service was excellent.

Reply from Sparklet

Reply from Sparklet
Alhough my parcel wasn't going to arrive in time , a solution was soon worked out and it arrived in plenty of time , albeit I have to get it re sized after I have gifted it, but it was good to have the gift for my daughters birthday

Reply from Sparklet
My ring is soo beautiful and unique!
I have not seen anything else like it anywhere else.
The customer service was amazing, and I was made to feel very special and looked after.
After buying the ring, I was given a little aftercare package so I can keep it looking its best 😊

Reply from Sparklet
This seller is so reliable and always willing to help. I sometimes asked for help, and Tony was prompt. Without her help, I would have been unable to import this ring so smoothly. The ring is so beautiful, and I will definitely treasure it.

Reply from Sparklet
Beautiful, they are perfect and exactly as described just wish I had the whole set! Everything was very easy and quick, didn’t have chance to worry it was all done so efficiently and the necklace is gorgeous.

Reply from Sparklet
The customer service from Siew was impeccable, the item arrived within 24 hours of ordering, it was a gift and the recipient was overjoyed with it. The quality of the item, the wonderful way in which it was packaged was all brilliant.

Reply from Sparklet
Was looking for specific styling of earrings & by chance came across Sparklet. I was impressed with their quick communication prior to my purchase.
Absolutely love the Sapphire & Diamond earrings I bought, they were beautifully wrapped & very quick delivery. Thankyou

Reply from Sparklet
Used Sparklet before purchased a coloured stone bracelet and was over the moon with it. Kept my eye out on the website and had a few favourites in my wish list. So my 2nd purchase was a diamond and tanzanite ring which was at the time reduced in price, I had no hesitation in buying it. So simple to order all I had to do is wait for the post a few days I was over the moon again and everybody was commenting on my Sparkler of this blue stone ring.

Reply from Sparklet
Very pleased with a vintage bloodstone ring I bought for my partner's birthday. I was a bit apprehensive
buying jewellery online but I had no need to worry because it was exactly as described and photographed.The ring needed re-sizing and I was kept informed of a delay due to staff holidays. Very nice company to deal with and would definitely buy from them again.

Reply from Sparklet
Item as described, excellent communication,well and discreetly packed, and absolutely lovely. Thank you!

Reply from Sparklet
Excellent service on the behalf of the seller ,unfortunately using Royal mail as delivery causes a huge problem . Royal mail only deliver when people are at work and it took days of chasing to track down the parcel , would 100% use sparklet again but would ask them to use a different delivery option.

Reply from Sparklet
Ordered a beautiful ring which needed resizing. Service was fantastic sorting this and was done in under the estimated time.

Reply from Sparklet
Excellent communication from Sparklet. The delivery was quick - well packaged. The item is beautiful. Better than the picture on line. The only thing I would say is that the band on the ring is too fine. I don’t think it win wear well. That’s what I dropped a star from the rating for. I personally would prefer to pay a little more for a better band.

Reply from Sparklet
Very pleased with the purchase I made.
Seller was very helpful and knowledgeable, providing a great service .
I highly recommend Sparklet .

Reply from Sparklet
From start to finish it was a very easy transaction. Communication via the online chat and email updates on progress was excellent. My purchase was at a very competitive price and speedy delivery within 3 days. Overall 5 star experience and I thoroughly recommend Sparklet.

Reply from Sparklet
First time using and very impressed with the communications and service

Reply from Sparklet
I purchased a secondhand 18 carat gold and diamond ring, and had it resized. The ring was fully described and had lots of photos on the website to enable me to purchase with confidence. Excellent communication from Siew, who answered my questions promptly. When the ring arrived I was delighted. It is exquisite. A stunning design with beautiful diamonds. I would not hesitate to purchase from this company again.

Reply from Sparklet
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