While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Over a long period we've frequently noted .sparkpostmail.com as the sender host for persistent spammers... which tells us the 'service' is basically unpoliced; undermining the credibility of legit... See more

Rated 2 out of 5 stars

Constant spam. Fools for honeypot traps. Tries different addresses, like, {random name}@mydomain.com. I've blocked all emails sent from sparkpostmail.com's server/s and I suspect many others have d... See more

Rated 1 out of 5 stars

All sparkpost email goes to my spam filters. It is therefore a waste of time and money for anyone who is sending me stuff through their platform. I wouldn't be interested in anything offered by an org... See more

Rated 5 out of 5 stars

Port25 support team has always been top notch. Seems this trend has also moved to renewals. The new renewal team (or new for me) reached out to me, extended our license for a short period without me a... See more

Company details

  1. Email Service Provider

Written by the company

Engage, activate, and retain your customers with email. SparkPost is the global leader in email deliverability, trusted to send more than 37% of the world's B2C email. The world’s most demanding senders rely on our technology to improve customer engagement, loyalty and satisfaction.


Contact info

1.9

Poor

TrustScore 2 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

We have been using Sparkpost for…

We have been using Sparkpost for delivery of one of our most important customers. The entire Sparkpost team is always there for our clients last minute needs and changes and makes what could be a difficult situation work exceptionally well.

We love the Signal Analytics that comes with the account and hope to someday grow to where we can add in some more of the professional delivery services.

March 9, 2021
Advertisement
Rated 5 out of 5 stars

Stellar Support and Reliable Platform!

Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously.

In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out.

As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Robust emailing with PMTA

We have partnered with Spartpost ( PMTA) since 2014. We send multiple emails in millions to our end clients. And with sparkpost we need not to worry about emails. Support team is also very prompt and resolves our concerns immediately. Thank you Sparkpost.

December 7, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Sparkposts support and service is top notch!

Sparkposts support made my learning curve about email marketing ins and outs much less steep. THey helped me each time with accurate and fast information or actions. I recommend Sparkpost for anyone looking for mass email sending as they have affordable prices and of course support team is very good and expedite. Keep it up!

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Sparkpost is the Best

Sparkpost is the best email marketing platform that is available in this cluttered market. Their support team understand the query from always strives to provide the best solution for us.

I like signals which is one of the best in class for an email marketing which can predict the health score upfront and take corrective actions in the upcoming campaigns.

October 27, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent

Very happy that we found SparkPost. We moved from Sendgrid, and have not looked back since. The API is awesome, and deliverability is great.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

So happy I found SparkPost!

In my opinion, the best solution for handling my Apps sending mail in one place. Great API, great reports and, best of all, great support team. And they offer a lot more that I'm not using yet... YET!!

October 13, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

SparkPost is one of the best places for…

SparkPost is one of the best places for anyone looking for robust and reliable mail services. Great control panel, awesome metrics, and unrivaled API power and flexibility. I'm one of their happy customers since years, and going to remain for decades to come.

September 24, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look