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Rated 5 out of 5 stars

Amazing company. Top quality vapes and liquids but their customer service is the best I’ve ever had. Used them for years and will continue to do so. Always an AMAZING service. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

l have no complaints whatsoever about Sparks! Their kits are great value & sent out very quickly. When l had a problem with a battery, Wayne was very helpful & friendly, & sent me a new kit free of ch... See more

Company replied

Rated 5 out of 5 stars

Bought the Sparks eGO CE4 quick start kit that includes tobacco liquid and also another 2 bottles of e-liquid arrived next morning and I started vapeing straight away,, Ideal starter kit at a great p... See more

Company replied

Rated 5 out of 5 stars

I saw friend using an e-pipe & was impressed by the quality of appearance. He explained the benefits & applauded the quality of service of Sparks. I took his advice & was not disappointed. Will recomm... See more

Company replied

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Sparks e-cigarettes a complete range of electronic cigarettes - Starter Kits, Disposables, e-Cigars, e-Shisha , e-liquids - 30 Day Money Back Guarantee - Free UK Delivery on orders over £45 - Full Product Support - 0845 689 0064


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 5 out of 5 stars

Amazing company

Amazing company. Top quality vapes and liquids but their customer service is the best I’ve ever had. Used them for years and will continue to do so. Always an AMAZING service.
⭐️⭐️⭐️⭐️⭐️

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I delayed in making my order and didn't…

I delayed in making my order and didn't have enough time for the delivery to get to me before going on holiday. Without me asking, the lady that I spoke to on the phone drove 10 miles to my house to ensure that I had them before I went. Outstanding service that went above and beyond.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Sparks Uxbridge Store

Sparks Uxbridge Store. I had one of the best shopping experiences for a long time. Norbert, who helped me choose the for me suitable kit, was most helpful, knowledgable and friendly. He and his colleague made my visit very enjoyable. Thank you.

October 10, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid this shop

Avoid this shop, Usually buy online but thought of supporting local business but came back with a shock. They are heavily over priced. Their 100ml shortfill range called Keep It you can get online for £6.99 (@washington vapes site) and they selling it for £24.99. I wouldn’t mind paying couple quid more in the shop but that much difference is just a rip off. Staff didn’t like it when approached and rudely replied to go buy online. Most of their reviews are bought by asking customers to give 5 star for a free bottle of juice (That’s why you see a code at end of each review)

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

A really great store!

Customer service second to none - very helpful and friendly. Any questions answered, and assistance given. Nothing is too much trouble. Wonderful choice of products, and advice as to which will suit a particular vaper best. I rely on Sparks for all my vape questions to be answered and know I am buying the best products for me. Great store!

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from the Aylesbury…

Excellent service from the Aylesbury store. Staff are very friendly and extremely helpful and knowledgeable. I drop by every fortnight for supplies and am greeted by happy staff on evey visit. My only criticism is with the website which I find lacks the entire product range offered in store.
Code: GR5LB

December 2, 2018
Unprompted review
Rated 1 out of 5 stars

This shop is awful

This shop is awful. Staff are NOT knowledgeable. I had a customer in who was a new vaper and they sold them a seriously overpriced Direct to Lung device that she couldnt use, when she should of been given (or at least allowed to try) a Mouth to Lung device.They didn't show her how, why or when to change the atomizer or even how to prime a coil. I've had more of their customers come to me and moan about them. All good for me as I now have new loyal customers because of their ineptitude. All they care about is getting as much money out of a customer without even considering their needs.

August 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable and friendly service at the Luton branch. Every customer is treated well and the team go the extra mile without any fuss nor hard selling. They are very helpful and will try to find the right products to suit. Definitely deserving of this review!

January 4, 2018
Unprompted review

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