Sparks Warehouse Reviews 

7,702
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, most reviewers were somewhat happy with their experience overall. Customers often find a wide range of products, including hard-to-find items, at competitive prices. Many people receive good quality products that meet their needs, with orders frequently delivered promptly and well-packaged. Some also praise helpful customer service, assisting with order adjustments or correcting errors. However, some customers experienced significant delays in order processing and delivery, often needing to chase for updates due to unanswered emails and phone calls. Reviewers also noted orders not being dispatched, items discontinued after purchase, or receiving incorrect products, causing frustration.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, with some customers finding the ordering... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the great pricing, good... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising fast and on-time... See more

Response time

Customers consistently note negative experiences with response times, frequently reporting a lack of... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing satisfaction and positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Feel somewhat underwhelmed with both the and the item purchased. The item wasn’t cheap and the quality of the product doesn’t reflect the price tag; feels a bit cheap and insubstantial. Postage too... See more

Rated 3 out of 5 stars

I had to enquire as to whether my single item was actually being dispatched because I heard nothing for over a week. It seemed obvious that my item was only dispatched once I chased it up. This com... See more

Rated 4 out of 5 stars

I ordered a couple of fluorescent tubes and I received a couple of fluorescent tubes! I suppose fulfilment of an order is a success so well done guys.

Rated 4 out of 5 stars

The extension cable itself is great but communication and delivery time was not. Only order from here if you are not in a hurry!


Company details

  1. Electronics Store

Written by the company

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Contact info

3.1

Average

TrustScore 3 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(7,702)

107 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT order from this company

My husband and I ordered replacement bulbs on April 8. I called and Sparks said it would be delivered by April 16th. I have called 3X and no reply (left voicemail twice) It is now April 22nd and still no delivery.

DO NOT USE this company! Horrible service!

April 21, 2025
Unprompted review
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Rated 4 out of 5 stars

I've used Sparks Warehouse on several…

I've used Sparks Warehouse on several occasions now and they have always supplied me with great products at a reasonable price.
Wide selection of components from various manufacturers. Easy ordering online and reasonable prices.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Searched high and low for specific…

Searched high and low for specific bulbs and was continually told they are no longer made. No one had them - apart from this website. Have bought extra for a stock at home

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

I do NOT advise using this company.

Firstly their delivery promise of a battery was missed.
Emails receive no response.
Telephone calls do not get answered.
Eventually a battery was delivered but NOT the one detailed on the enclosed delivery note!
After more phone calls I was advised they were awaiting stock but did send a freepost return label.
Over a month after placing the order I demanded a refund which took a week to be acknowledged and actioned.
I ordered from another company who despatched the required battery the same day and it was cheaper.
I cannot recommend this company.

March 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Helpful and Reasonable and Secure.

Thank you for the rapid secure delivery to NI of a scarce item at a very reasonable price. Your site is easy to navigate and the information is concise. Your chat admin was also helpful and to the point with advice.

March 21, 2025
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Rated 5 out of 5 stars

Above and beyond

I ordered some LED replacement bulbs, but unfortunately, they didn’t fit properly in my lamps. I reached out to customer service to see if there was a solution, and they were very helpful, immediately offering me the option to return them. Before I knew it, I received an email with clear return instructions. I really appreciate their hassle-free service and how smoothly they handled my request!

March 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Where do I start..

Where do I start...
I didn't see these reviews before purchasing..

I placed an order that was expected to be delivered between 26th and 28th Feb, I called to ask for an update and was told they come direct from Integral LED, would be about a week into them for them then to reship to me. After the new delivery day arrived i still had any tracking details so I called sparks warehouse, who didn't answer. So I contacted Integral who said the product i purchased was discontinued 6 months prior and there was no stock available to be shipped. Integral asked me to share the sellers information and they confirmed that no company under the name of Sparks Warehouse or telephone number or address could be found on their system. I gave Sparks warehouse another call to get my refund and when they finally answered i explained what I had found out from Integral and they agreed to refund me and would send the order to their accounts... BUT I am yet to receive the refund notification email. They use a shopify website which i know first hand has a button to refund the order and it will send the customer a notification email stating the order is in the process of being refunded. I will now contact my credit card company to obtain my refund.

February 21, 2025
Unprompted review

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