Specialty Answering Service Reviews 

Mollie has been a major asset in helping us learn and make the most of the system for our office. She explains things in a way that allows me to succeed in setting up or making changes as needed. We are looking forward to working with SAS.

Got our phone transferred easily and the agent was very polite and helpful.

SAS is fulfilling all of my call answering services and effectively helping me to scale my business. Highly professional and answering calls well past 2am which blows my mind!

They have figured out how to make your company look and feel like a legitimate company while communicating customers needs efficiently and effectively in a prompt manner.

Love the ability to hear the calls as they are recorded, instantly and give feedback on the call.

Great partner for me and my company!

Every time I've had any questions or needed help, the customer service has been fantastic. Everyone has been so helpful and they make it truly easy to use this for our emergency line.

The representatives of SAS are very professional, prompt, and proactive. I have never had a poor experience

Teneice was extremely helpful, fully explaining each step and how to handle myself in the future

Responded and handled my log in issue.

They are always so friendly and professional. Their responsiveness and efficiency for my request was impeccable and they took the time to understand the nuance of my request. An amazing company to work with!! Couldn't be happier and hard to find better customer service.

Fantastic service. Easy to setup and their continued customer service is amazing!

They were quick to make the needed changes for our company.

Whitney made my experience great. She listened, understood, taught me and helped me. Our membership drives used to take a month of clean up after the event was done. With SAS and Whitney's help, we can now cut that down to less than 2 weeks.

I really like that they call periodically to make sure you are getting the most out of their service. Initiating a call can be overwhelming and time consuming, they eliminate that.

The team cares about setting up a successful experience for hard-earned prospects and customers in the same way we do. SAS feels like an extension of our team as opposed to merely a service provider. Sam, Kelly and others have been great to work with.

Strong support and good customer service response to the issue and work order speedily and smoothly with dedication

Easy template to follow but more importantly, each time I have had a concern or question, I receive professional and courteous help every single time. Their pricing is very reasonable also. I jumped ship from R___ and found this company to be much better for us.

Handled emergency calls perfectly.
And when I need changes to how my calls are handled both the operators and the supervisors are very quick to get the directions changed right away. On balance they are the best live answering service I have used to date.

My previous manager left and I was unaware of how to handle our answering service. Kelly was spot on, funny, helpful, insightful, knowledgeable. Loved everything.

Thank you for taking the time with me Kelly!