Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
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I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The person that assisted me was very knowledgeable and answered all my questions. I did find it was a rather long process. I am confident that some questions could be eliminated or merged somehow with... See more
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I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
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Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Specialty Life Insurance
Hello Douglas, thank you for your review!
I’m sixty six years young with type two…
I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and maybe leave something for my adult children.
July 14, 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re so pleased we could help you find coverage that meets your needs. It’s wonderful to hear that you now have peace of mind knowing your final expenses are covered and that you may be able to leave something behind for your family.
I have been getting HARASSED by SLI for…
I have been getting HARASSED by SLI for over a month now from over 25 different phone numbers that are trying to pitch me life insurance policies. Should be illegal. Absolutely shameful.
July 22, 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Travis, we apologize for the frustration. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.
If I could give zero stars
If I could give zero stars, I would.
I spoke with this company the first time they called and clearly told them I was not interested. Apparently, "no" is not an answer they recognize.
Between June 22 and July 22, I received approximately 25 calls from them. I've blocked every number they've used, yet they simply call again from a different number. It has become a constant nuisance.
This isn't persistence. It's harassment. Respecting someone's decision should be the absolute minimum standard for any legitimate business. Instead, they continue to ignore my request and keep calling almost daily.
If this is how they treat people before they've even become customers, I can't imagine what dealing with them afterward would be like.
My advice is simple: save yourself the frustration and do business with a company that respects your time, your privacy, and your right to say "no."
July 22, 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for bringing this to our attention, and we sincerely apologize for your experience and the frustration this has caused.
We have confirmed that your phone number has been added to our Do Not Call list. We appreciate your feedback and apologize again for the inconvenience.
Cancelled and put stop payment but money withdrawn and will not put it back
Want my money back that was withdrawn from my Account ... I canceled my Policy because it was mispresented and ended up not being the Policy I thought I had signed up for...Poor communication and Customer Service ... All regenerated texts and emails continuing to come in like I'm still a customer!!!
July 7, 2026
Reply from Specialty Life Insurance
We sincerely apologize for your experience and understand your frustration. A member of our Client Support team will be in touch with you shortly to review your concerns and work toward a resolution.
Your salesclerk was very helpful and…
Your salesclerk was very helpful and explained things out.
July 14, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Tammy!
The initial interview was very…Helpful
The initial interview was very detailed. I had a lot of questions and I was very happy with the information I received. I would recommend specialty Life Insurance
Thank you
July 11, 2026
Reply from Specialty Life Insurance
Hello Sharon, thank you for your kind feedback! We’re delighted to hear that your initial consultation was informative and that all of your questions were answered thoroughly.
Reply from Specialty Life Insurance
Hello Kimberly, thank you for sharing!
Being an ex insurance Broker
Being an ex insurance Broker, the Lady I dealt with was very professional, knew her product's very well and very friendly, she was just amazing 👏
July 11, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We're delighted to hear that our representative was professional, knowledgeable, and friendly, and that she made such a positive impression.
I don't Like unexpected charges
I don't Like unexpected charges, still waiting for a refund.
July 11, 2026
Reply from Specialty Life Insurance
Hello Melvin, we sincerely apologize for the unexpected charges and for the delay with your refund. We understand how frustrating this must be. A member of our Client Support team will be in touch with you shortly to review your concerns and work toward a resolution.
I only been with you a month so far so…
I only been with you a month so far so really I can't give a proper reading yet sorry
July 11, 2026
Reply from Specialty Life Insurance
We appreciate you taking the time to share your thoughts. We completely understand that it's still early in your experience with us, and we're grateful you've chosen Specialty Life Insurance.
Besides being spammed
Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, very informative, easy going and made it smooth, clear and simple. Glad I have it a chance
July 7, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your honest feedback. We understand your initial concerns and appreciate you giving us the opportunity to earn your trust.
The representative was very great at…
The representative was very great at explaining everything to me. Very honest and respectful. And answered all my questions nice and quickly.
July 14, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We’re delighted to hear that our representative provided clear explanations, treated you with honesty and respect, and answered all of your questions promptly.
Reply from Specialty Life Insurance
Thank you for your kind feedback! We’re so glad to hear that our team made such a positive impression.
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re delighted to hear that you had an excellent experience with our underwriting team. Providing clear communication and outstanding service is our priority.
The fact that it could be done over the…
The fact that it could be done over the phone with out much difficulty, courteous agent and helpful guidance, all around good experience
July 15, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We’re pleased to hear that you found the application process convenient and easy to complete over the phone. It’s wonderful to know our representative provided courteous service and helpful guidance throughout the process.
Staff member was very polite
Staff member was very polite, professional, knowledgeable and efficient. Instructions re application were made very clear and repeated if requested. She was personable and kind throughout the process. I have absolutely no complaints whatsoever with Specialty Life Insurance on-line application process.
July 14, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We’re delighted to hear that our team provided professional, knowledgeable, and courteous service throughout your application. It’s wonderful to know the process was clear, efficient, and that you felt supported every step of the way.
You stole my money nobody will get back…
You stole my money nobody will get back to me so I would say very bad communication with me and I am done cancel mybinsuranc policy and send my money back a sap please
July 14, 2026
Reply from Specialty Life Insurance
We sincerely apologize for your experience and understand your frustration. A member of our Client Support team will be in touch with you shortly to review your concerns and work toward a resolution.
Agent was very understanding and helpful
July 5, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Marion!
It was explained to me in wording that…
It was explained to me in wording that made sense
July 2, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Betty!
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