The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service! The price is fantastic but I have... See more
Company replied
Order arrived on time. Delivery driver was extra nice. He had to maneuver around lots of road construction in front of our business and still kept his sense of humor! Displays were easy to put togethe... See more
Company replied
Specialty Store Services offer a great variety of items perfect for vendors. Everything is reasonably priced and delivery is fast. I have purchased several times and will continue to do so. Nadine Lac... See more
Company replied
Locking 36x24 Portable Display Case for Jewelry, Coins,Trading Cards, Baseball Cards & Collectibles
(11)
Black Folding Grid & Go™ Portable Grid Display Panel
(8)
Realistic Kids Grocery Shopping Cart - Child Size Metal Grocery Shopping Basket
(5)
Folding Grid & Go™ Plus Display - Starter Panel
(4)
HD Nylon Storage & Scratch-Protection Bag for Large Portable Showcases up to 36 in W x 24 in D x 4
(4)
34 Inch Wide x 22 Inch Deep Portable Showcase with Locks for Jewelry, Trading Cards, & Collectables
(3)
2 Way Chrome Clip Connector for Glass Cube Displays
(2)
16 Pocket Countertop Rotating Postcard Spinner Retail Display with Sign Holder - White Wire
(2)
Grid Shelf 3 in. Wide x 48 in. Long - Black
(2)
6 Tier Countertop Cap Display
(2)
Company details
- #2 of 3 best companies in Store Equipment Supplier
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.4
Excellent
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Website needs work
Website is awful. Adds more items to your cart then you agreed to. Cannot emphasize how awful the site is. Their customer care isn’t great either…. Been almost two days and I haven’t even received a confirmation email for my order. They do seem to offer quality products though.
March 27, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase, but we apologize for the difficulty with the website. Your comments have been forwarded to our IT department. Actually, we're preparing to launch a new, updated website within the next few months. Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
SUPER FAST SHIP
SUPER FAST SHIP! Easy order, great quality. Will explore this vendor again for certain.
March 18, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
I have not received any information…
I have not received any information about my order, I have not received any email with order details, shipping etc. I don’t know when the items will be shipped.
March 5, 2026
Reply from Specialty Store Services
Thanks so much for your order! Our sincere apologies. I know we were able to speak with you earlier this morning to rectify the situation. Thank you for your understanding. I hope our response and customer service made you feel better about our company.
That this company its responsible.
First its was a nice room, confottable and clean, no noise and nothing to warry about, the hall was nice and smell great, i will back again, thanks
February 10, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Great quality and service! Thanks
The quality was excellent and when I called with a question, I received prompt attention and my question was answered.
February 3, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Fast and efficient delivery service…
Fast and efficient delivery service bought it received it in two days
January 30, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
It was fine
It was fine. You had to send a follow up email to get my billing address--not sure why that wasn't received when I placed the order.
February 18, 2026
Reply from Specialty Store Services
Thank you so much for your business and taking the time to provide us with feedback!
Fast turn around and great product!
February 16, 2026
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! We have forwarded your comments to our shipping department. Thank you so much for your business and taking the time to provide us with feedback!
Buy with Confidence
I had a great transaction with Specialty Store Services. Pre-pickup communication was clear and accurate. Day of was efficient and easy. Good staff. Will be a repeat customer.
December 16, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Great Shelving
Good description of product; easy to order; fast delivery; competitive price!
December 16, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
The experience was fine
December 8, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Shipping rates are quite expensive for…
Shipping rates are quite expensive for a product that weighs less than 4oz, though the product was received in a timely manner.
November 16, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Never received my items or a update on…
Never received my items or a update on my items so how can i give a review?
November 15, 2025
Reply from Specialty Store Services
We apologize for the backorder and the email issue. Per your request, we have canceled your order.
Misleading picture
The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!
Update: They were very generous and made this right by crediting me for the items. I do hope they make their listing more clear, but their customer service was very good, so I would buy from them again
December 3, 2025
Unprompted review
Reply from Specialty Store Services
We apologize for the confusion. We have authorized a full refund for you.
Easy shopping experience.Only wish you…
Easy shopping experience.Only wish you had PayPal.
December 2, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! We do have a PayPal option available for our customers. If you place a future order on our website and don't see the option, please call us at 800-999-0771. Thank you so much for your business and taking the time to provide us with feedback!
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