Just visited staff explained everything very well told me the pros and corns of the glasses made me well aware of the benifits. Overall service was good I would recon them to anyone looking to get the... See more
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I had a very good experience at Southall Eye Clinic (Specsmart). The staff were very professional, friendly, and helpful. The eye test was thorough and everything was explained clearly. They have a go... See more
Company replied
It was a great experience to have my eye test done at the eye clinic, it went through very smoothly. I had no issues to book the appointment, got reminders as well which was great. I had my eye test w... See more
About the eye clinic, overall eye checking is done in detail and prefect. I was provided with my eye health information which helps me to know about and how to take care of my eyes is very helpful.
It was a great experience to have my eye test done at the clinic, the staff have been really helpful and k, the eye test went smoothly, I was given advise and help about my lenses which was excellent.
It was a great experience to have my eye test done at the eye clinic, it went through very smoothly. I had no issues to book the appointment, got reminders as well which was great. I had my eye test which also went very well the lady was very patient and kind, she listened to me what my issues were etc. After the eye test I was given information about what type of lenses I should get, I was ran through the frames, I got advised as to what would be best for me. I was also helped with the costs as well, I was given details about everything and reductions I was entitled to, I was informed. It had been great to have my eye test done at the clinic, the staff had been so helpful and kind.
Excellent Service highly recomended
Excellent Service highly recomended
Really happy with my experience
Really happy with my experience! The glasses are amazing—stylish, high-quality, and exactly as described. They fit perfectly and feel comfortable to wear all day. Specsmart also seems like a very trustworthy and reliable website, with a smooth ordering process and clear information throughout. Definitely recommend!
I would like to thank Vikram and his…
I would like to thank Vikram and his staff for giving a 10/10 experience. I really appreciate all the efforts and support that they have shown. Received my glasses just in time, I have been coming to them for a long time. They never fail to deliver excellent quality products and services. I would definitely recommend anyone to come and get their glasses from them.
Once again thank you to Vikram and his team.
I had a really smooth experience using…
I had a really smooth experience using this website. Everything was easy to navigate and the service was reliable from start to finish. Definitely impressed and would happily recommend it to others.

Reply from Specsmart
I recently bought a pair of Ray-Ban…
I bought a pair of Ray-Ban glasses and I’m really happy with them. The quality is very good and they feel strong and durable. They are comfortable to wear and look very stylish. Overall, I’m very satisfied with my purchase and would recommend them.

Reply from Specsmart
I had a very good experience at…
I had a very good experience at Southall Eye Clinic (Specsmart). The staff were very professional, friendly, and helpful. The eye test was thorough and everything was explained clearly. They have a good range of frames and the service was quick and efficient. I would definitely recommend this clinic to anyone looking for quality eye care. Thank you for the great service.

Reply from Specsmart
Their website is very smooth to use and…
Their website is very smooth to use and their collection was top notch. What I like most was their free eye test and hassle free consultation.

Reply from Specsmart
excellent service and excellent…
excellent service and excellent product. delivery is quick. highly recommend
Professional services
Professional services, quick response & good price!
Highly recommended
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