Spectr Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting a significant improvement over original parts. Many people highlight the lights' performance, describing them as amazing, bright, and providing a huge difference in visibility and aesthetics. Reviewers also appreciate the ease of installation, with products often being a simple plug-and-play solution, ensuring a smooth upgrade. Many people consider the products to be among the best available, often recommending them for their superior performance and overall value. Customers are extremely satisfied with their purchases, noting a remarkable difference from previous setups and expressing happiness with the final look.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought multiple products from Spectr and all of them have been excellent quality. Recently one of the indicator lights that I had bought close to a year ago unfortunately malfunctioned. After sen... See more

Rated 5 out of 5 stars

I purchased LED reverse lights to replace the originals in my 2016 VW Golf, hoping they would improve the dim and grainy nighttime view in the reverse camera. The LEDs are a vast improvement, and I de... See more

Company replied

Rated 5 out of 5 stars

The Spectr customer service went above and beyond to make sure my (admittedly last minute) Christmas gift made it here in time. Highly recommend and will purchase more again in future :)

Company replied

Rated 5 out of 5 stars

Great quality LED lights that are not insanely bright but way better than OEM. Had an issue with one purchase and they quickly sent me another globe with not much qualm. Excellent customer service pre... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

High performance automotive LED's for all makes and models. Australian Owned & Operated.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(248)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great products and fantastic…

Really great products and fantastic customer service. Delivery was very quick with either regular or express. Love all my new lights.

Had a small issue with an incorrect globe that the team straightened up in no time.

January 30, 2022
Spectr logo

Reply from Spectr

Thank you John, we appreciate your patience with us.

Rated 5 out of 5 stars

Bought the Golf MK6 LED package and was…

Bought the Golf MK6 LED package and was surprised to the amazing quality that the team offers.

Would like to give shoutout to the amazing team behind customer support. They are great, keep it up.

Will definitely recommend anyone.

January 27, 2022
Rated 5 out of 5 stars

Amazing quality

Shipping was fast. Took me less than 10 minutes to install. Lights look sleek & clean. 0 complaints here.

January 24, 2022
Rated 3 out of 5 stars

Overall not bad:

Overall not bad:
Couple of globes for 2015-17 mustang led kit didn’t fit in their places correctly

December 28, 2021
Rated 4 out of 5 stars

LED quality is amazing

The quality of the lights themselves is amazing, couldn’t fault them.
I had a full set of LEDs to convert my whole car that the guys sized up however the set of indicators didn’t fit my car. I inboxed the guys on Facebook and they were more then willing to help by sending out the other size set they have to hopefully got my car, still waiting on them to arrive but will keep you posted :)

September 27, 2021
Rated 2 out of 5 stars

Still haven't received my order 2 days past expected date.

Still haven't received my order 2 days past my expected delivery date and soon the weekend coming up. Tracked the parcel and still at the same location waiting to depart.
I can't tell you anything about the product because i haven't got it yet.
These guys sends me an email to write a review about the experience and product when clearly they know i still haven't received the package as they can track my package.
Better buying from powerbulbs.com (UK site) as it is the same price with faster delivery (even during the CoVid-19 pandemic delays).

September 9, 2021
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Reply from Spectr

Hi William, Sorry to hear about the delay. You ordered your item on the 29th August and we shipped your item via Australia Post on the 30th August. You selected standard shipping and as you are obviously aware, shipping times via Australia Post have been severely impacted negatively by the COVID lockdowns (stated on the Auspost website, delays of up to 5days) - Especially as you reside in NSW who are currently in the harshest lockdowns of this pandemic. Unfortunately we have no control over these times and we feel your review is unfair. We have tried emailing you without any response and you have not given us the opportunity to assist you. Please get in touch with us so we are able to assist.

Rated 5 out of 5 stars

Exceeded my expectations!

Exceeded my expectations!
The lights are all packaged nicely. They're all labelled so you know which one is which.
The lights themselves, amazing! I could not fault them at all and can see so much better now compared to the stock bulbs. Very much appreciated!
I'd say the only thing that would have been helpful is instructions because the high beam bulb was a bit of a pain and YouTube ended up showing me to how install it. :)

August 31, 2021
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Reply from Spectr

Thanks Larissa, we appreciate the feedback and glad our products exceeded your expectations. Noted regarding the instructions, we are always trying to continually improve our customer experience.

Rated 5 out of 5 stars

I ordered some dynamic lights and led…

I ordered some dynamic lights and led license plate lamps for my mk5 gti, they were very simple and easy to fit everything fit perfectly, can't complain about the product looks amazing and is very bright and also very quick delivery, very happy with my purchase

August 24, 2021
Spectr logo

Reply from Spectr

Thank you for the feedback, Dominic.

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